Help for people in wartime
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This site is created for everyone affected by the war, regardless of nationality or location. We are constantly updating our information and monitoring its accuracy and safety.

For more details, see the "About the project" section. If you find an error, please let us know.

In Ukraine

Emergency

Updated 4 days 5 hours ago

Alert

Everywhere in Ukraine, church bells can be used for air alerts. If you hear the bells ringing, go to the shelters immediately. [Source, 26.02.22]

The rules for crossing the border for people with disabilities have changed since 29.03.22. The changes concern the documents needed to cross the Ukrainian border during a state of emergency and war. See the full list of documents by following the link (language: Ukrainian)

Useful links

Official: 

Unofficial: 

  • A page for a quick and easy search of the information regarding Ukraine during the war: where to read the news, get housing and transportation, how to help, what to do if an attack starts etc. (information in Ukrainian)

Other dangers

Pimps and human traffickers have been spotted on the Polish-Ukrainian border. 

Links from this site can lead to resources with many different people ー Telegram channels and Facebook groups. Please be careful when interacting with strangers. Never transfer money to the accounts/cards of people you do not know, even if they promise to help.

Documenting evidence of war crimes against the residents of Ukraine

Curfew

Updated 8 days 3 hours ago

During the curfew, public transport does not work; only staff of the services providing city’s life support can move around the city. It may be staff members of regional, military, or civilian administration, transport or utility companies, and thermal or nuclear stations. Each one providing with a personal let-pass from the administration. The service cars of the companies listed above that are in usage as well need to have a special permission pass.

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Additional restrictions

Alcohol selling allowed [as of 02.04.2022]:

From April 4th, traffic was resumed in Kyiv across the North Bridge and the subway was launched through the South Bridge. Since March 21st, intercity and interregional bus lines have been operating in the Dnipropetrovsk region. In Poltava, due to the curfew reduction, the city transport schedule has been changed. In Sumy, public transport began to resume work on March 26th on some routes. Since April 4th, the Kharkiv metro is not working.

Bomb shelters

Updated 1 month 6 days 7 hours ago

Kiev

Lviv

Kharkiv

Odessa

Odessa Region

Dnipro

Dnipropetrovsk Region

Ivano-Frankivsk

Mariupol (map), Mariupol (list), Mariupol (list 2)

Chernihiv

Chernihiv Region

Lutsk

Poltava

Ternopil

Vinnytsia

Rivne

Zhytomyr

Chernivtsi

Zaporizhzhia

Cherkasy

Mykolaiv

Kropyvnytskyi

Uzhhorod

Sumy

Kherson (and Kherson Region)

Khmelnytskyi

Donetsk

Luhansk

Bakhmut

Kramatorsk

Okhtyrka

“ATB” shops (“АТБ”) with underground storage rooms will be open for everyone who has nowhere to hide during a bomb alert. An adequate amount of drinking water is provided. Find the nearest shop here. [Source]

You can apply to connect to the free internet in the shelter through the app "Kyiv Digital" (“Київ Цифровий”) or at the official site

Safety instructions

If you live close to an airport or military base, think about moving in with friends/colleagues/relatives when the situation allows.

When the siren sounds, enter the nearest sheltered area or one of the following areas: 

  • Those who travel by car:
    • If possible, stop at the roadside, leave the vehicle and go to the nearest building or shelter.
    • If you can't get to the building or shelter at a short notice, lie on the ground face down and cover your head with your hands. 
  • Those who are not in a building:
    • In the built-up area - enter the nearest building and follow the instructions for those who are hiding in a building. 
    • Outside built-up area - lie on the ground face down and cover your head with your hands. 
  • For those who are in a building - you should choose protection as follows: 
    • Enter the protected space on the same floor (level) and close the steel window or door. 
    • An inside space (eg. corridor) under strong beams.
    • A room with a minimum number of windows.

In any case, sit on the floor (below the level of the window sill) and lean against the inner wall. Do not sit in front of or next to the windows. 

Security

Updated 4 days 5 hours ago

General emergency numbers

  • Police — 102
  • Ambulance — 103
  • Firefighters — 101
  • Gas emergency service — 104

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Instructions

  • Recommendations for women who are in or leaving the war zone (Instagram, language: Ukrainian)
  • Telegram-channel, collecting information about crimes against women (language: Ukrainian)
  • Memo «How not to confuse a real help with a trap?» (TG-channel, language: Ukrainian)
  • Brief instructions on how to protect yourself when using instant messengers by the Center for Counteracting Disinformation (Telegram, language: Ukrainian) 
  • Web-page memo «How women do not become victims of human trafficking at the border» (language: Ukrainian)
  • The "ТиХто" application to simplify the procedure for checking suspicious persons and identifying saboteurs. Developed with the support of cyber-specialists of the Security Service of Ukraine. Download: for Android and iOS. [Source]

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Transport

How to protect yourself if someone obsessively offers you a ride:

  • Do not get into the car if you see strange driver behavior; 
  • If the situation is difficult and you are ready to take risks, contact the police and provide his details;
  • Ask the police to register this person before traveling;
  • Take a photo of a driver's license with a person's face and send it to family and friends.

Hotline for such cases (La Strada centre):

  •  +48226289999 (help, consultation)
  •  +48605687750
  •  +48226221985

At the border / transport station

Volunteers in Germany and Poland report that single and young women with children are disappearing en masse at the border and at train stations. The offenders dress up as volunteers to take away women's passports under the pretext of "documentation" — these are kidnappings for the purpose of human trafficking. Volunteers are asking you to be vigilant and take precautions: 

  1. Never to pass your passport to anyone (you can show it but don’t give it — a real volunteer will not ask you to give your passport). If they try to take your passport by force, shout, call for help. 
  2. Try to stick together with other refugees until you arrive at the point of assistance. Do not travel alone in Europe and do not get off the train or bus unnecessarily until you arrive at your destination. 
  3. Trust only to the proven volunteers and not anyone who pretends to be such. A real volunteer will not arrange your transportation and accommodation without initial registration, or select you by sex or age. If you have a connection, ask for the contacts of the organization the volunteer represents to verify their identity.
  4. If you do not know where to go and what to do next, contact the police officers or other officials, and not random bypassers. 
  5. Spread this information and warn other women of the danger.

If you witness a dangerous incident, report it through this form (language: English)

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In the event of a missile attack

Prepare a safe place at home and stock up on food, a flashlight, and communications equipment, including a landline phone, mobile phone, and chargers.

In the event of a rocket attack, the following measures should be taken immediately:

  1. Move to the safest and deepest space in the building with the fewest exterior walls, windows, and openings. 
  2. Close the door to this space. 
  3. Sit on the floor against an interior wall, away from windows. 
  4. If you do not have time to take shelter in a building or find a protective cover: lie down and cover your head with your hands to avoid damage from debris/debris. 

Do not approach debris or rocket fragments under any circumstances.

After a missile strike, never knock on, stand on, or inspect suspicious objects. Instead, immediately move away from the item(s) to a safe place and report their location. If you need urgent medical attention and/or immediate police support, call the local emergency number. 

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Emergency Action Checklist

  1. Prepare for a power outage. Try to prepare and fully charge the power bank. Also consider purchasing a portable generator if possible. You will need to learn how to use it. 
  2. Water and Food: Store enough water and food for at least 3 days in a safe place. 
  3. Cash: withdraw enough funds 
  4. Gasoline: fill enough canisters and store them in a safe place 
  5. Troubleshoot the Internet problems. Brief «What to do in case of blocking» (pdf-file, language: English). 
  6. Communicate safely
    1. Use a messaging app with end-to-end encryption, such as "Signal";
    2. If you send data through a messenger program such as WhatsApp, delete it as soon as received by the recipient;
    3. Protect your phone and/or laptop with a strong password. Turn off devices if you leave them unattended; 
    4. Delete the pictures on your phone. Keep only the bare minimum of files on your phone; 
    5. We recommend limiting access to social media while you are not in a safe country. Delete data you don't need. Delete your accounts if you no longer need them. Check and possibly delete your digital history. Instructions on web-site (language: English).
  7. Navigation: Download offline maps to navigate when there is a power outage or internet outage. iOS and Android 
  8. Documents: prepare a passport, identity card, printed copies of the passport, printed emergency numbers 

Helping for activists in risk areas:

  1. Please register with FFF ARZ using this form. This way we know you need support and can help coordinate efforts (language: Ukrainian).
  2. Communicate before moving to different cities from ARZ; travel only when necessary. 

Prepare the following for the emergency bag: 

  • fully charged phone;
  • fully charged power bank; 
  • passport, identity card, medical documents, insurance documents, Covid vaccination documents;
  • light sources (including backup batteries);
  • compact, light  and nutritious food;
  • water (3 liters per person); 
  • whistle;
  • blankets;
  • sanitation and personal hygiene items (disinfectant gel, toilet paper, medicine; diapers, spare glasses, contact lenses);
  • good waterproof shoes and basic warm clothing; 
  • rain protection; 
  • emergency blanket; 
  • multi-tool (if equipped); 
  • garbage bags; 
  • list of important phone numbers; 
  • matches in a waterproof container; 
  • emergency kit; 
  • radio with batteries. 

Healthcare

Updated 4 days 5 hours ago

Pharmacies

Updated 3 days 3 hours ago

Medicine

Updated 3 days 3 hours ago

For people with chronic illnesses

Updated 3 days 3 hours ago

Medical consultations

Updated 3 days 3 hours ago
  • Free surgical care for people in need of facial reconstruction due to war. Provided by a plastic surgery clinic (Instagram post in Ukrainian)
  • A list of medical doctors and links to their accounts — contact for consultation: Surgeon, ObGyn, neurologist, family physicians, psychiatrist / psychotherapist, nephrologist, endocrinologist, ophthalmologist, reumatologist, otolaryngologist, gastroenterologist, dermatologist, pediatrician + pediatric neurologist, cardiologist, allergologist, pulmonologist, pediatricians, anaesthesiologist-reumatologist, oncologist
  • Free online medical consultations in a video format
  • Telemedicine channel: Remote medical support from western English speaking specialists
  • A list of doctors of different specializations that provide online consultations
  • Healthcare for all’: Free online consultations from doctors of different specializations via the TG group chat 
  • Medical help bot: Searching for medicine, doctors, carriage
  • Belarusian non-state platform for online medical consultations; Ukrainian citizens can get a distant help for free
  • A list of specialists from different organizations providing cost-free  medical consultations 
  • Zabota’: TG bot that searching for doctors 
  • Medical assistance in a wartime: Information desk with a relevant records (in Ukrainian)
  • TacticMedAid’ app for iOS: First aid in case of injuries or wounds step by step
  • Doctors4UA is a social project that provides free medical consultations for Ukrainians who can not visit a doctor physically (website in Ukrainian, Russian, English)

Paediatrics

Updated 3 days 3 hours ago

Pediatric polyclinic ‘Pediatr Plus’ (Telegram) provides free phone consultations:

  • +380991845970 — Penkov Andrey Urievich
  • +380501094639 — Pasichnik Igor Petrovich
  • +380677382873 — Kononenko Elena Vladimirovna
  • +380662130603 — Lushukov Fedor Michailovich
  • +380507323434 — Onikienko Alexandr Leonidovich
  • +380970357118 — Tishko Olexandr Sergeevich
  • +30679545435 — Yamchitskaya Alexandra Ardalionovna
  • +380502976960 — Kluchka Roman Alexandrovich
  • +380954156424 — Odintsova Elena Urievna
  • +380675761550 — Kalnitskaya Elena Efimovna
  • +380954207694 — Iskandarova Amila Movlaevna
  • +380677105190 — Burenok Anastasia Sergeevna

Psychological assistance

Updated 3 days 3 hours ago
  • Psychological help for Ukrainians: TG channel with 500+ specialists ready to assist 24/7
  • Emergency psychological aid service: Day-and-night online help
  • 'Mindly': Psychological support for Ukrainians, affected by war
  • ‘March Zhіnok — Zhіnochiy Rukh’ chat-bot: psychological help 24/7 for women and kids at any city 
  • Online platform ‘Tell me’: Free psychological aid
  • Form of the Volunteer Center for Psychological Support ‘ObijMi’: Ask for assistance
  • KAF: A cost-free online service for Ukrainian families seeking medical and psychological support
  • StressOut 2.0: TG chat providing psychological help in crisis situations
  • 'Crisis Advice': Gratis psychological assistance for crisis cases from the Department of Psychology and Psychotherapy of the Ukrainian Catholic University
  • The psychological initiative of volunteers and 'pay.for.peace' 'How are you now?': TG chat for those seeking collective emotional support
  • Psychological Support Center of the Faculty of Psychology of the Cherkasy National University in TG
  • Online meetings with certified psychologists of the Association of Innovative and Digital Education in the Educational Hub
  • Student TG chat of the psychological help
  • TG bot from the public organization 'Institute of Cognitive Modeling' that provides first psychological aid
  • TG channel from the public organization 'Institute of Cognitive Modeling' with useful tips for maintaining and improving mental health 

Specialists from the Social Services Center:

  • Irina – 067-730-47-83
  • Elena – 097-560-83-46
  • Lolita – 067-481-86-44
  • Olga – 098-810-38-08
  • Christina – 067-325-64-39
  • Anna – 067-116-95-96
  • Talina – 067-988-33-53
  • Ella – 099-149-48-38
  • Natalia – 097-228-93-31
  • Elena – 066-192-83-22

Guides and Checklists

Updated 3 days 3 hours ago
  • A Telegram bot providing tips on how to behave in an emergency, as well as telephone numbers for rescue and emergency services and other useful information
  • How to prepare yourself and your home for war 
  • Instructions for refugees
  • What to do if there is no internet: a list of offline messengers
  • Recommendations for people with disabilities in an emergency (+ a video)
  • Memo for refugees: site Pomosch (Help): list of documents necessary to take along; sequence of actions recommended during evacuation process, instruction to those who have been deported to Russia (in Russian)
  • Memo for citizens of Ukraine «What to do if you are being evacuated to Russia» in TG-channel Free Belarus Center (in Ukrainian)

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Chatbots

  • A chatbot providing information on surviving in a critical situation
  • First aid chatbot
  • A chatbot for blocking disinformation channels 
  • A chatbot for notifying about the invaders and enemy machinery

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First aid and survival advice, memos

State Migration Service

Updated 4 days 5 hours ago

If you lost your passport or ID, you can find it again in “Diï’. The app is now connected to the population register again. The digital passport has the same legal force as the paper one and can be shown at checkpoints, to the representatives of the military and the police. Find more information here

  • State Migration Service (SMS) of Ukraine website (language: Ukrainian, English).
  • Facebook group of State Migration Service (language: Ukrainian).

Local offices of the SMS, located in areas where there is no active hostilities, will reopen and resume provision of administrative services (in particular, documents for issuing an ID card, passport, temporary residence) [Source, 16.03.2022] 

  • The SMS will carry out pasting photos into the passport of a citizen of Ukraine in the form of a booklet, extend the validity of foreign passports and enter information about children. 
  • Citizens who have lost their documents or whose validity period has expired can apply to the nearest territorial body or division of the SMS. 
  • Paperwork can be carried out in any territorial body or division of the SMS, regardless of the registered place of residence. 

You can find out the work schedule of the territorial bodies of the SMS by calling the following numbers:

  1. Vinnitsa region: +380432673301;
  2. Volyn region: +380322284076;
  3. Dnipropetrovsk region: +380567203017;
  4. Donetsk region: +380955385703;
  5. Zhytomyr region: +380987090601;
  6. Transcarpathian region: +380312640565;
  7. Zaporozhye region: +380681791111;
  8. Ivano-Frankivsk region: +380342553112;
  9. Kirovograd region: +380522321811;
  10. Lviv region: +380322614902;
  11. Mykolaiv region: +380512374007;
  12. Odessa region: +380487053168, +380501902621;
  13. Poltava region: +380532565145;
  14. Rivne region: +380362699434, +380362634508;
  15. Sumy region: +380506377737;
  16. Ternopil region: +380352271389;
  17. Khmelnitsky region: +380932738510;
  18. Kharkov region: +380965961021, +380677186843;
  19. Cherkasy region: +380472541139;
  20. Chernivtsi region: +380372550461, +380372550461;
  21. Chernihiv region: +380939988760;
  22. Kyiv and Kyiv region: +380509498270, +380980432484, +380632593911;
  23. Call center SE «Document» (information about the work of the centers «Passport Service»): +380445978777;

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The Hotline of the State Migration Service is resumed: 

  • For administrative services, please contact: 
    • +380501382911 (Vodafon) - only voice calls; 
    • +380969150028 (Kyivstar) - voice calls. Using this number you can also communicate with the operator in Viber and Whatsapp messengers using text messages.
  • For questions about checking the status of paperwork: 
    • +380960332442 (Kyivstar) - voice calls/ Using this number you can also communicate with the operator in Viber and Whatsapp messengers using text messages.

Working hours of the Hotline: 9.00 to 18.00.

Help by city

Updated 1 month 12 days 1 hour ago

Chats for evacuation and border crossing

Updated 1 month 12 days 36 minutes ago

General information

The section contains a list of chats for finding drivers with personal vehicles, as well as helping those who cannot or do not know how to get out.

The form for submitting information about passengers to the chat:

  1. Location
  2. Phone number (whom to contact)
  3. Number of people

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Chats and Forms

Help in Ukraine, you need to fill out a form (evacuation, transport, overnight stay, humanitarian aid)

Bila Tserkva

Berdychiv

Vinnytsia

Dnipro (+ another chat)

Zhytomir

Zaporizhzhia (+ another chat)

Ivano-Frankivsk

Irpin, Bucha

Kyiv

Kirovograd and Kropyvnytskyi

Kryvyi Rih

Luhansk region

Lutsk

Lviv

Mariupol

Melitopol-Berdyansk

Frankivsk regional channel of volunteers (Lviv)

Mykolaiv

Obolon

Odesa

Pavlohrad

Poltava

Rivne

Sumy

Ternopil

Troeschina

Uzhhorod

Kharkiv

Kherson

Khmelnytskyi

Cherkasy

Chernivtsi

Chernihiv

Sofiivska, Petropavlivska Borshchahivka, Vyshneve, Bilohorodka, Boyarka (chat)

Olexandria

Updated 1 month 7 days 3 hours ago
  • Olexandria | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Bila Tserkva

Updated 1 month 1 day 17 hours ago
  • Evacuation from Bila Tserkva (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Berdyansk

Updated 1 month 1 day 18 hours ago

Humanitarian aid table (compiled by Israeli volunteers)

Brovary

Updated 1 month 1 day 17 hours ago
  • Brovary | Ukrainian Volunteer Service (TG-chat)
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

Bucha

Updated 1 month 1 day 18 hours ago

Humanitarian aid table (compiled by Israeli volunteers)

Bukovina

Updated 1 month 7 days 23 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»):

  • +380951536298,
  • +380985088484

Search for humanitarian and volunteer assistance in all regions of Ukraine

Vinnytsia

Updated 1 month 1 day 17 hours ago

Chats

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Humanitarian aid

  • Humanitarian aid for IDPs in Vinnytsia (food, clothes, medicine): Teatralna st., 15. Phone: +380983987515
  • Free food for refugees and volunteers: «Good cake»
  • Help with food, housing for a fee or free of charge, medical assistance, contacts of drivers who evacuate women and children abroad from Vinnytsia:
  • link to Instagram
  • Help for refugees, resettlement: +380673788661 (Alexander) Vinnytsia region, Kryzhopil
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

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Evacuation

Announcements of evacuation from Vinnytsia (table, updated daily)

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Housing

Housing search channel

2,000 places for temporary stay of refugees have been created in the educational institutions of Vinnytsia:

  • Center for Vocational Education No. 1, 27 Sergei Zulinsky st. Contact — Nadezhda, cell 0985399027.
  • Higher Art Vocational School No. 5, 13 Lebedinsky st. Contact person — Dina, cell 0978710726
  • Higher Vocational School No. 7, 118 Kyivska st. Contact person — Inna, cell 0972392791
  • Higher Vocational School No. 11, 12 Chekhov st.. Contact person — Victoria, cell 0967011645
  • Vinnytsia Interregional Higher Vocational School, 5 Streletska st. Contact person — Nikolay, cell 0673278378
  • Vinnytsia Center for Vocational Education of the Processing Industry, 72 Vatutina st. Contact person — Oksana, cell 0973699901
  • Vinnytsia Center for Vocational Education in Technology and Design, 10/23 Yunosti ave. (25 Vasily Porik st.). Contact person – Vladimir, cell 0680045981
  • School number 5, 18 Bogdana Stupki st. Contact person — Galina, cell 0935639673, 0973270940
  • School No. 6, 12 Streletskaya st. Contact person – Tatyana, cell 0979315028
  • Lyceum №31, 13 Bogdana Stupki st. Contact person — Oksana, cell 0984209232
  • Vinnytsia Trade and Economic Institute KNTEU, 3 Chornovola st. Contact person — Irina, cell 0967262414
  • Vinnytsia State University Kotsiubinsky. Contact person — Lyudmila, cell 0989345154
  • Vinnytsia National Medical University. N. I. Pirogov: dormitory No. 1, 32 Blok st., №3, 30 Blok st., №4, 34 Blok st., №5, 60 D. Galitsky st., No. 6, 58 D. Galitsky st. Contact person — Vitaly, cell 0972106271

Volochysk

Updated 1 month 7 days 23 hours ago

Headquarters for assistance to citizens from the war zone:

  • You can help with pillows, bed linen, blankets, personal hygiene products, towels and other things.
  • The headquarters are located in 33 Pushkina st. (former kindergarten «Belochka»)
  • cell 0683891543 (Larisa)

Search for humanitarian and volunteer assistance in all regions of Ukraine

Volyn

Updated 1 month 1 day 17 hours ago
  • Shelter for women with children (2677 places)  — contact 0665670915
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

East

Updated 1 month 7 days 3 hours ago
  • East | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Horishni Plavni

Updated 1 month 7 days 23 hours ago
  • Horishni Plavni | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Dnipro

Updated 1 month 1 day 17 hours ago

Dnipro | Ukrainian Volunteer Service

Volunteer Coordinating Headquarters: 2d Oleksandr Polya ave., Media Space

List of strongholds:

  • Shevchenko district
    • Cultural and sports complex «Shinnik» (118-a Bogdan Khmelnitsky ave.)
  • Chechelovsky district
    • Vocal choreographic ensemble «Youth of Dnipro» (18 Titova st.)
    • Secondary School No. 32 (72 Vladimir Antonovich st.)
  • Central district
    • Secondary School No. 2 (1 Yuriya Savchenko st.)
  • Amur-NizhneDniproovsky district
    • Educational Complex No. 57 (3a Progressivna st.)
  • Industrialny discrict
    • School No. 138 (29 Berezinskaya st.)
  • Taromskoye
    • Rec center «Iskra» (11a st. Stary Shlyakh)
  • Soborny district
    • Rec center «Lots-Kamensky» (63 st. Milmana)
  • Novokodaksky district
    • Rec center «Zoryaniy (Star)» (222 Svobody ave.)
    • Rec center «Kaydaksky» (67 Svobody ave.)
    • School №36 (57 Nigoyan ave.)
  • Samarsky district
    • Rec center «Energetik» (11a Cosmonaut Volkov, 11a)
    • Rec center of the village of Chapli (139 Chaplinska st.)
    • Rec center of the village of Igren (37 Yaroslavna st.)

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Evacuation

  • Evacuation from Dnipro and its regions (table, updated daily)

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Humanitarian aid

  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)
  • A 24-hour hotline for resettlers in Dnipro provides information about housing, food, and medical care: +380891203304; +380663282503 [Source]

Drohobych

Updated 1 month 7 days 5 hours ago
  • Drohobych | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Donetsk

Updated 1 month 1 day 18 hours ago

Humanitarian aid table (compiled by Israeli volunteers)

Zhytomir

Updated 1 month 1 day 17 hours ago
  • Zhytomir | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Zhitomir (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Zhmerynka

Updated 1 month 7 days 5 hours ago
  • Zhmerynka | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Zacarpattia

Updated 1 month 1 day 17 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»): +380962843368

  • Free housing listings (not necessarily verified)
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Information for IDPs in Zacarpattia
  • Announcements of evacuation from Zakarpattia (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

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Free food for refugees

Uzhgorod

  • «Eat me» (22 Voloshina st.)
  • «Dolphin» (3 Kyivska embankment)
  • «Yeahnot» (12 Leo Tolstoy st.)
  • «Owl's Nest» (Ferenc Rakoczy st.)
  • «Pub House»
    • 16, Minaiska st. (Sat., Sun. 15:00-16:00)
    • Yarotska st., near Vopak (Sat., Sun. 15:00-16:00)
  • «Caesar» (you need to show your passport to prove that you are from another region)
    • 12 Mukachevska st.
    • 39a Vozzyednannya st.

Mukachevo

  • «Poryadny Gazda» (36A Erdeli st.)
  • «Open space» (39/2 Ilona Zrini st.)
  • «Boulevard» (21 Karpenko-Kary st.)
  • «Pro coffee» (you need to show your passport to prove that you are from another region)
    • 10/16 Dukhnovicha st.
    • 3 Yavornitsky st.

Khust

  • 17 Dukhnovicha st. (you need to show your passport to prove that you are from another region)
    • Village Seltso, Irshavsky district, garage (121 Tsentralna st.),
    • Village Olkhovka, Irshavsky district
  • restaurant «Dynamo» (St. Shkilna 8) Irshava,
  • Cafe «Garden» (6 Borkanyuka st.)

Zaporizhzhia

Updated 1 month 1 day 17 hours ago
  • Zaporizhzhia | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Evacuation from Zaporizhzhia (table, updated daily)
  • Humanitarian Aid to the victims of war (Instagram page, Ukrainian)
  • Humanitarian aid table (compiled by Israeli volunteers)

Ivano-Frankivsk

Updated 1 month 1 day 17 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»):

  • +380989088204,
  • +380506566586,
  • +380685367978,
  • +380973544372

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Chats

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Humanitarian aid

  • Accommodation and meals for people who travel to the west: 0991078248 Oleg
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

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Evacuation

Announcements of evacuation from Ivano-Frankivsk (table, updated daily)

Irpin

Updated 1 month 1 day 17 hours ago
  • Irpin | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance
  • Humanitarian aid table (compiled by Israeli volunteers)

Kamenskoye

Updated 1 month 7 days 5 hours ago
  • Kamenskoye | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Kyiv

Updated 4 days 4 hours ago

Download the application «Povitryana alarm» («Air Raid»): Android, Apple

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Information

  • Kyiv City State Administration (KCSA)
    • Official Telegram channel https://t.me/KyivCityOfficial
    • Website: https://kyivcity.gov.ua
    • Facebook: https://www.facebook.com/kyivcity.gov.ua
    • YouTube: https://bit.ly/346drFd
    • Instagram: https://www.instagram.com/kyivcityofficial

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Chats

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Humanitarian aid

General

  • List of bases of the humanitarian headquarters of Kyiv
  • Humanitarian assistance from the Jewish centers of Chabad (help is provided to everyone, regardless of nationality and religion) — Kyiv, 13 Shota Rustaveli st., tel: 380442359082
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)
  • You can fill out an application for humanitarian aid on the website of the Humanitarian Center in Kiev. Food and essentials distribution areas are marked on the map of Kiev humanitarian centers (language: Ukrainian)
  • A new section "Допомога киянам" ("Help for the Kyivans") has appeared in the app "Київ Цифровий" ("Kyiv Digital"). Here you can register to receive humanitarian aid for socially unprotected provided by the humanitarian aid headquarters (Kyiv only), offer humanitarian aid; sign up as a volunteer; apply for the Wi-Fi connection in the shelter. Details here.

Food and medicine

  • Telegram channel that helps with the foom
  • Food delivery in Kyiv — chat of volunteers
  • Food and medicine delivery service in Kyiv
  • Map: Kiev bread stores owned by Kiev Bread company
  • Help with food or medicine 0973091111
  • Application form: food aid for those in need. Provided by Dopomoga Kiev Telegram channel
  • Delivery of food and medicine to lonely elderly people and mothers with children along the left bank of Kyiv
  • Help with food: 097-309-11-11 food (Kyiv entrepreneurs have united to help)
  • Food — humanitarian aid — workit.space
  • Help with groceries, food and medicines (so far only in these areas of Kyiv):
    • district Center: 0 (66) 814 18 23
    • district Left Bank: 0 (67) 991 06 31
    • district Right Bank: 0 (63) 347 24 16
  • Map of pump rooms in Kyiv
  • Map of vending machines with free drinking water (you can find the same map in the Kyiv Tsyfrovy app)
  • The Bafood service delivers hot food in Kyiv for free (from 30 servings in Shulyavsky and Solomensky districts, on Obolon and the Left Bank): to order, you need to DM them on Instagram here or here
  • Kyiv. Obolon. Starting March 1, 2022, drinking water in Eco Water stores will be dispensed free of charge. Store addresses
    • To ensure that everyone has enough water, the limit will be set at 40 liters per person.
    • Military and doctors — unlimited, without waiting in line! From 9:00 to 16:00.

For children and women

  • Baby food in Kyiv: +380971027207
  • NGO «Divchata» — humanitarian assistance to women and children, first in Kyiv and Kyiv region. Fill out a special form
  • Delivery of food and medicine to lonely elderly people and mothers with children along the left bank of Kyiv

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Evacuation

  • Evacuation from Kiev (table, updated daily)

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Health care

  • Map of working pharmacies in Kyiv (pharmacies that have insulin are marked)
  • Entrepreneurs of Kyiv have united to help: 097-821-00-00 medical assistance, Anya. Specific drugs and medicine in general.
  • Medical assistance to everyone present in Kyiv. On the basis of the Center for Innovative Medical Technologies of the National Academy of Sciences of Ukraine Hospital.
    • Address: 22Voznesensky descent, Kyiv
    • Coordination center: 0997384301 (Nina Rotan is the main coordinator)
  • Doctors, nurses, everyone who is ready for medical work and who has stayed in Kyiv — unite. My phone number is 0973839207 Oleg Zakorchemny
  • Assistance with medicine: 097-821-00-00 (specific drugs and medicine in general)
  • Contacts of doctors in Kyiv (free of charge)
  • Map: Kiev children and adult emergency rooms
  • A center for cardiotherapy has opened at the Central Railway Station. All procedures are carried out at the infirmary of the railway station, the entrance is located on the east side of Platform 1. The service is free for all passengers. Dzherelo.

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Other

  • Reserve of volunteers for the central hospital of the Armed Forces of Ukraine (and other hospitals that admit the wounded). For 4th, 5th, 6th year students, doctors, nurses who are in Kyiv and do not plan to leave the city in the near future. Added an option for country regions!
  • Volunteer coordinating headquarters of Sergei Prytula (assistance to the city defenders, in the area of ​​the Zoloti Vorota metro station).
    • The page indicates what people need, if you have something from the list and are ready to donate, call the hotline to coordinate the transfer: +380680716371 and +380731672646
  • ZooPatrol organization saves pets left in apartments/houses. +380 (63) 573 56 63
  • Help for LGBTQ+ people in Kyiv
  • Delivery of things in Kyiv (chat) — help to find couriers
  • Notary in Kyiv: +380667674417 (Oksana)
  • How to leave Kyiv: useful services and chats
  • Map: Kiev pet stores and veterinary clinics. Addresses, contact information, work schedule (language: Ukrainian)

If line 102 is overloaded, how to call the police:

  • reserve number — (067) 231 18 68
  • Holosivske PD — (063)425 43 99
  • Darnitske PD — (067) 650 69 21
  • Desnyanske PD — (067) 650 69 22
  • Dniprovske PD — (067) 650 69 23
  • Obolonske PD — (067) 124 19 49
  • Pecherske PD — (067) 639 28 35
  • Podilske PD — (097) 893 84 14
  • Svyatoshynske PD — (098) 734 06 46
  • Solom'yanske PD — (073) 104 41 38
  • Shevchenkivske PD — (067) 650 69 24
  • Metro PD — (096) 490 16 98

Kramatorsk

Updated 1 month 6 days 37 minutes ago
  • Kramatorsk | Ukrainian Volunteer Service
  • The Rinat Akhmetov Foundation purchased and brought to the region more than 20,000 medical kits. Foundation hotline: 0800509001
  • Food of life — hot food in Kramatorsk, Donetsk, Makeevka, Khartsyzsk, Zugres
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Kramatorsk (table, updated daily)

Kremenchug

Updated 1 month 7 days 4 hours ago
  • Kremenchug | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Help for migrants «Hot line» near Kremenchug +380536743787, around the clock
  • Temporary stay center «Kremenchug": Kremenchug, st. Mayakovsky, house. 7, around the clock

Kryvyi Rih

Updated 1 month 1 day 17 hours ago
  • Kryvyi Rih | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Evacuation from Kryvyi Rih (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Kropyvnytskiy

Updated 1 month 1 day 17 hours ago
  • Kropyvnytskyi | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Kropyvnytskiy / Kirovograd (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Lisichansk

Updated 1 month 1 day 17 hours ago
  • Announcements of evacuation from Lisichansk (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Luhansk

Updated 20 days 20 hours ago
  • Announcements of evacuation from Luhansk (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)
  • Informational, humanitarian and psychological assistance from the Vostok SOS organization. Details and hotline numbers can be found on the organization's website and Facebook page

Lviv

Updated 1 month 1 day 17 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»):

  • (032) 254 60 79

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Chats

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Humanitarian aid

General

  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • In the Arts Palace (17 Kopernika st.) there is a public assistance center
  • Humanitarian aid: +380506100531 Pavel
  • Collection of provisions in the Lviv subdivision of the «Plast» community
  • Humanitarian aid table (compiled by Israeli volunteers)
  • Points of humanitarian aid for IDPs:
    • 1 Signivka st.
    • 71 Zamarstinivska st. (entrance from Tsiganivka st.),
    • 2 Franza Lista st.,
    • 14 Sikhivska st.,
    • 2 Petrushevicha st.,
    • 71 Chuprynki st.

Housing

  • Temporary housing in Lviv
  • For those in need of shelter, accommodation or humanitarian assistance
    • 0684147963
    • 0971821860
    • 0971821860
  • Refugees are accommodated in all Lviv schools, universities, district centers, wherever there are assembly halls
  • TG channel “Shelter in Lviv and the region”
  • Facebook group for finding shelter in Lviv

For women

  • Help chat for pregnant women in Lviv
  • Shelter for women with children
  • FemWork — helps women and vulnerable people in Lviv to find a place to live, care for children, humanitarian and psychological support (website, Ukrainian / English)
  • Shelters for women with children (addresses and contacts):
    • Contacts on Inst: @shelter.lviv, @fabrik_photo_studio, @kivsh.ua, @garden.prostir, @drabynasrudio, @wonderspase_lviv, @bronx.fitnesshub
    • OTAMAN HUB: (067)3745959 (pets allowed),
    • School №27
    • Lyceum №46 (90 Naukova st.)
    • 2nd floor at 20 Kopernika st.

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Evacuation

Announcements of evacuation from Lviv (table, updated daily)

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Transport

For women

  • A man with a green corridor to Poland, who drives women with children under 5-6 years old to Poland. From the main station. Contacts: 067 292 9594 — Pavel
  • Children and women are transported free of charge to the pedestrian crossing at the border with Poland — Grushev (queues there are currently the fastest). From the main station. Contacts: 050 495 7624

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Humanitarian corridor from Lviv to Poland and Lithuania (verified, but stay vigilant)

While waiting for buses in Lviv, you can use a shelter on the basis of a kindergarten (with hot food and mattresses).

They drive mainly women (pregnant women, with small or special children), the elderly and the disabled

Data is best sent to telegram in the following format:

  • Name as in the passport
  • Year of birth
  • Mobile phone number in international format (+380###)
  • Location at the moment

Lutsk

Updated 1 month 6 days 31 minutes ago
  • Lutsk | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Lutsk (table, updated daily)

Mariupol

Updated 1 month 1 day 17 hours ago
  • Mariupol | Ukrainian Volunteer Service
  • Search for Mariupol citizens who do not respond to phone calls (please provide the exact contacts of the people you seek; provide your own contacts) 
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)
  • Mariupol — search: Telegram channel, Facebook groups here and here, on Instagram, spreadsheet
  • «Mariupol now» — news in Telegram and Instagram (here you can send up-to-date information on Mariupol, if you were able to leave, etc.).
  • Urgent news on the Telegram channel of the Mariupol City Council [Source: Rada website]
  • Chat Mariupol 0629. News, people search
  • Volunteer Artyom Popov helps to evacuate and find people
  • Banda_dobra volunteers help to evacuate people
  • Evacuation — volunteer Mikhail Puryshev
  • Operational information on evacuation chat. News
  • Ask for help on the Razom platform. Information on the city.
  • Volunteers who help evacuate people here and here.
    • Evacuation from the collection point of the cinema «Komsomolets»
    • Phones: Artyom 0505615535, Anastasia 0963190535
  • Evacuation by volunteers Bratske sertse chat and instagram
  • Information on evacuation by volunteers chat — Denis Minin
    • Help volunteers with evacuation here and here
  • Help with search for volunteers here and here

Melitopol

Updated 1 month 1 day 17 hours ago
  • Melitopol | Ukrainian Volunteer Service
  • Humanitarian Aid Center: food, clothes, kitchen utensils, personal hygiene products
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

Mykolaiv

Updated 1 month 1 day 17 hours ago
  • Mykolaiv | Ukrainian Volunteer Service
  • Shelter for women with children: Lyceum. Contact: (068) 796 12 68 Natalia Mukha
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Mykolaiv (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Nemyriv

Updated 1 month 1 day 18 hours ago

Humanitarian aid table (compiled by Israeli volunteers)

Odesa

Updated 1 month 1 day 17 hours ago

Evacuation

Launch of a new evacuation route Odesa (Ukraine) — Tulcea (Romania) [Source]

Announcements of evacuation from Odessa (table, updated daily)

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Chats

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Humanitarian aid

  • Territorial center of social services in the Kyiv region — (048) 765-07-87;
  • Territorial center of social services in the Malinovsky district — (048) 796-27-49;
  • Territorial center of social services in the Primorsky district — (098) 984-78-57;
  • Territorial center of social services in the Suvorovsky district — (048) 763-03-18;
  • Center for Social Services — (048) 793-46-03
  • Humanitarian assistance from the Jewish centers of Chabad (help is provided to everyone, regardless of nationality and religion) — 21 Osipova st., tel: 380487280770
  • Refugee Assistance Center — 18 Rishelievskaya st. (food, medicine, clothes)
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

Ostrog

Updated 1 month 7 days 3 hours ago
  • Ostrog | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Pavlograd

Updated 1 month 1 day 17 hours ago
  • Announcements of evacuation from Pavlograd (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Poltava

Updated 1 month 1 day 17 hours ago
  • Poltava | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Evacuation from Poltava (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Rivne

Updated 1 month 1 day 17 hours ago

General 

  • Information about assistance in Rivne (for city residents, volunteers, refugees)
  • Hotline of Rivne Regional State Administration — 0800500078
  • Humanitarian help line of the Regional State Administration — 0800400377
  • Psychological support — 080040078 and 0800331945
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)

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Contacts

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Volunteers

  • Rivne | Ukrainian Volunteer Service

Other volunteers

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Evacuation

Announcements of evacuation from Rivne (table, updated daily)

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Information channels

Severodonetsk

Updated 1 month 1 day 18 hours ago
  • Announcements of evacuation from Severodonetsk (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Slovyansk

Updated 1 month 6 days 16 minutes ago

Announcements of evacuation from Slavyansk (table, updated daily)

Sumy

Updated 1 month 1 day 17 hours ago
  • Sumy | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Evacuation from Sumy (table, updated daily)
  • Application form for Euthyrox in Sumy. If the form is closed, keep an eye on the Telegram channel for updates on receiving applications
  • Humanitarian aid table (compiled by Israeli volunteers)
  • In the Sumy city center of social services (Kharkovskaya, 42) you can get clothes and shoes for children of different ages and adults. Availability of things to clarify the phone: 700607, 700606. [Source]

Svitlovodsk

Updated 1 month 1 day 18 hours ago

Humanitarian aid table (compiled by Israeli volunteers)

Ternopil region

Updated 1 month 1 day 18 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»):

  • +38 (063) 180 38 83,
  • +38 (098) 591 82 86

Hotlines:

  • 0631803883
  • 0963373870

Search for humanitarian and volunteer assistance in all regions of Ukraine

Humanitarian aid table (compiled by Israeli volunteers)

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Chats

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Evacuation

Announcements of evacuation from Ternopil (table, updated daily)

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Help Centers

  • Ternopil City Social Services Center (8 Lysenko st.) (24/7, tel: 0674611075)
  • Science Center (address: 4 Euromaidan Heroes sq., working hours: from 10.00 to 18.00)
  • Na pochte. Creative cluster (4 Kopernika st.), temporary shelter, you can charge your phone, drink tea. (Information on the Facebook page)
  • Caritas Ternopil (1 Zamonastyrskaya st.) are ready to receive IDPs, provide food
  • flamingo-pizzeria free delivery of 50 pizzas every day to those who lost their home
  • «Mammoth» restaurant provides shelter, accepts help for the military, makes mats, sleeping bags, etc.
  • Ternopil Youth Center (3 Iosif Slepy st.) accepts visitors from 9:00 to 21:00. Here you can warm up, relax, drink tea, charge your devices and use access to the free Internet; we also collect things for the military
  • The basement of Ukrposhta (6 Kopernika st.) is ready to shelter IDPs and provides food
  • Plast (11 Fedkovicha st.) are ready to receive migrants, you can spend the night, eat; they also collect necessary things for IDPs

For women

  • Shelter for women with children: (093) 704 71 78 (psychological assistance available)

Uman

Updated 1 month 1 day 18 hours ago
  • Evacuation from Uman (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Uzhgorod

Updated 1 month 1 day 18 hours ago
  • Uzhgorod | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Uzhgorod (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Kharkiv

Updated 14 days 21 hours ago

Important information

  • Groceries are regularly delivered to all metro stations
  • Drugs should reappear in all clinics (supplies are being resumed)

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Chats and bots

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Humanitarian aid

  • Apply for help in large volumes for the Armed Forces of Ukraine, hospitals, territorial defense forces and large groups of 50 or more people
  • Meat products for organizations (schools, orphanages) in Kharkiv: 0676720608 (Irina)
  • Volunteer organization «Peace to Kharkiv». Food, ready meals, medicine, hygiene products. Contacts: Telegram, Instagram
  • Help with medicine, food and clothing: inst Zhenya Kilyarsky
  • Both raw and ready-made food aid in Kharkiv. Volunteer organization page on Instagram
  • Contacts of those who can help with food and medicine: Instagram post
  • Assistance HQ in Kharkiv: Oleg Kadanov
    • +38 (099) 793 03 24 (in all districts),
    • +38 (093) 028 77 01,
    • +38 (099) 683 46 93.
  • Map of Nova Poshta branches where you can get humanitarian aid
  • Humanitarian assistance from the Jewish centers of Chabad (help is provided to everyone, regardless of nationality and religion) — Kharkiv, 12 Pushkinskaya st., tel: 380577316031
  • Addresses of open stores, pharmacies, gas stations (most are open in the morning, it is better to come from 9:00 to 13:00)
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid for women from the feminist initiative BILKIS (instagram and facebook)
  • Humanitarian aid table (compiled by Israeli volunteers)
  • Help in different districts of Kharkiv:
    • Saltovka, 535 microdistrict — 066 97 56 814, Irina
    • Center, Pushkin Theatre — 066 016 70 48 Tatiana
    • Saltovka, Studencheskaya, Geroev Truda — 099 381 49 35
    • Merefa — I can give injections, dressings, deliver the necessary. There are children's things available — 099 439 44 34

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Health care

  • Medical consultations in Kharkiv
  • List of working pharmacies in Kharkiv
  • Online map of open pharmacies, shops and gas stations in Kharkiv
  • Addresses of open stores / pharmacies / gas stations (most are open in the morning, it is better to come 9:00 — 13:00)
  • Rapid Response Unit of the Red Cross. Contact us if you know for sure that there are people under the rubble, search and rescue operations will be carried out with the participation of dogs. Contacts:

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Evacuation

Forms

Transfer

  • Evacuation from Kharkiv and its regions (table, updated daily)
  • Rescue NOW - free evacuation of people from Kharkiv to Dnipro and Poltava, humanitarian aid (Instagram, tel: +380577259510)
  • Buses for evacuation: +38 (096) 092 01 73 (Irina)
  • Departure by car to Poltava: Soroka Vladislav inst, +38 (050) 133 00 91 (Ilya)
  • If you need transport and can drive yourself, take a car for free and leave it on the western border — contact inst
  • Organization of evacuation from Kharkiv — Lena +38 (050) 697 22 17
  • Pickup from Kharkiv by bypass: +38 (098) 574 22 34
  • Pickup from Kharkiv: +38 (096) 939 82 35, +38 (096) 035 11 98, +38 (095) 002 91 68 (Alexander, evacuates from Kharkiv for free)
  • Kharkiv-Dnipro: (097) 163 49 49 (Yana)
  • Irina, coordinator 0960920173 (information from the group of Poltava volunteers)
  • Vladislav 0674161983 — can drive to Chutovo (Poltava region beyond Valki) and possibly to Poltava
  • Transport from Kharkiv to Dnipro (free of charge) 067-636-01-70
  • Transport from the railway station in Kharkiv in the direction of Lozova-Bliznyuky 0505992430
  • Evacuation from Kharkiv (you need to call to find out, unconfirmed information):
    • +380969769568
    • +380991806655
    • +380985742234 (district)
    • +380960351198
    • +380662643927
    • +380501330091
    • +380960920173

Vulnerable groups

  • Evacuation from Kharkiv (only for families with children) 0675615789. Leave a request and they will pick you up.

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Pets

Volunteers in Kharkiv help people who keep animals in homes and shelters with pet supplies (Instagram, in Ukrainian)

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Transport in Kharkiv

Taxi drivers and drivers in Kharkiv can give you a lift around the city to the desired point:

  • Transport to the station: (063) 602 35 96 (Konstantin)
  • Taxi from all districts of Kharkiv: (066) 091 64 35
  • Drivers in Kharkiv: (066) 264 39 27 (Dima)
  • 0991328900 (Slavik)
  • 0631655407 (Gennady)
  • 0506327318 (Sergey)
  • 0673220098
  • 0681032042 Sergey, taxi driver, takes you anywhere in Kharkiv and suburbs
  • 0731909990 – Julia
  • 0502770016 — Sergey
  • 0505443825 – Anatoly

Kherson

Updated 1 month 6 days 23 hours ago

Attention! There is no evacuation in Kherson! This is a provocation! Do not get into unfamiliar cars, do not go outside! Source.

  • Kherson | Ukrainian Volunteer Service
  • Kherson Regional State Administration
  • Search for humanitarian and volunteer assistance in all regions of Ukraine

Khmelnitsky

Updated 1 month 1 day 18 hours ago

Volunteer Headquarters of NGO «Hromadske Radniki» («Public Advisors»):

  • +38 (067) 380 15 57,
  • +380 (067) 380 17 21,
  • +380 (067) 380 28 08

Search for humanitarian and volunteer assistance in all regions of Ukraine

Humanitarian aid table (compiled by Israeli volunteers)

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Chats

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Shelter for refugees

  • T. Shevchenko cinema, 40 Proskurovskaya st.
  • 70/1 3rd Novaya st., 
    • +380638212793,
    • +380979761929,
    • +380503764725,
    • +380503390122
  • Club «SV», 1A Svobody st., +380687923479
  • Cafe «Izyum», 93 Podolskaya st., +380674254545
  • Khmelnitsky National University, 11 Institutskaya st., +380979053027
  • Khmelnitsky Electromechanical College (now Polytechnic), +380961199620
  • Private house, Ruzhichnaya st., +380964830221
  • Premises of «Ukrtelecom», 13 Proskurovskaya st.
  • Restaurant «Forrest», 66/1 Proskurovskaya st., +380980488488
  • Hostel, Ruzhichnaya st., +380979539901
  • House, Ozernaya st., +380977473178
  • Fitness club  «Sportland», 2 Zarechenskaya st., +380986234939
  • Restaurant  «Pototsky's Tsukernya», 66 Grushevsky st., +380671213030
  • Shopping center «Agora», 2/1B Starokonstantinovskoe highway, +380674454587
  • Branch of the Khmelnitsky Polytechnic College, 76/3 Prospekt Mira
  • House, Ozernaya, +380967172097
  • Spa center «Kamelot», 74 Lviv highway
    • +380974628777,
    • +380677280868
  • Private Lyceum «Harmony», 12/1 Molodezhna st.
    • +380978647876,
    • +380676777389,
    • +380680659081
  • School №20, Ivana Pavla II st.
  • Office, 50 A Kamenetskaya st. Behind the restaurant «Familia», tel. 0956385699

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Transfer / Evacuation

Towards any border. Car for 4 people. I can meet you at the railway station. There is an possibility to settle you in the cities of Ivano-Frankivsk or Chernivtsi regions. Tel.: 0671205108

Announcements of evacuation from Khmelnyskiy (table, updated daily)

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Psychological help

  • Psychological support for women offline from the career hub «Rozirvi Kolo»
    • March +38 050 371 40 55
    • Natalia +38 098 929 75 53

Cherkasy

Updated 1 month 1 day 18 hours ago
  • Cherkasy | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Evacuation from Cherkasy (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Chernivtsi

Updated 1 month 1 day 18 hours ago
  • Chernivtsi | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Announcements of evacuation from Chernovtsy (table, updated daily)
  • Humanitarian aid table (compiled by Israeli volunteers)

Chernihiv

Updated 1 month 1 day 18 hours ago

Attention! Officially, all exits from the city of Chernihiv are mined. [Source, information as of 03/01/2022]

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Volunteers

  • Chernihiv | Ukrainian Volunteer Service
  • Search for humanitarian and volunteer assistance in all regions of Ukraine
  • Humanitarian aid table (compiled by Israeli volunteers)
  • The Volunteer Center for Population Support accepts applications via Viber or SMS:
    • +380939721837
    • +380953362135
    • +380984274284
    • +380976725247

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Evacuation

  • Evacuation from Chernihiv (website, Instagram of a verified team of volunteers)
  • Evacuation from Chernihiv (table, updated daily)

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Housing

  • Hotline for housing search: 095 153 62 98

Housing

Updated 4 days 5 hours ago
  • A chat for finding housing/shelter in Ukraine
  • Temporary housing in Ukraine
  • mapahelp.me – a resource for finding help all over the world (housing, shelters, medical aid, food, pet kennels, etc.)+ add your own organization/place on the map
  • Help with housing in many countries. You can ask for shelter or provide help with housing
  • Help with housing in Ukraine and abroad
  • A Telegram bot that helps find and offer help with evacuation (housing, transport)
  • A resource for finding help with transfers, housing abroad, etc.
  • Turbotnik chatbot (One who takes care”). It helps Ukrainian refugees receive temporary housing and necessities in Centers for the Delivery of Administrative Services, now operating as care centers. The chatbot is available 24/7
  • UA HELP NOW bot for finding help in all the regions of Ukraine
  • A resource for finding and offering help, transfers, and housing both for people remaining in Ukraine and those trying to leave
  • A chatbot for finding and offering housing to the relocatees
  • Refugee housing in Ukraine
  • A list of websites and chats that offer refugee housing in Ukraine

Transport

Updated 4 days 5 hours ago

Ukrainian Railways have created a new resource for passengers. It contains all the relevant information (about evacuation flights, international routes, railway stations, queues at border crossing points with EU countries)

  • A Telegram bot that helps find and offer help with evacuation (housing, transport)
  • A resource for finding help with transfers, housing abroad, etc.
  • Find fellow travelers
  • A resource for finding and offering help, transfers, and housing both for people remaining in Ukraine and those trying to leave

Important

Updated 1 month 13 days 21 hours ago

Attention!

A bus in Vasilkov is gathering women and children for evacuation! Do not board this bus under any circumstances! This is a provocation! The occupiers are again hiding behind women and children! [Source, information as at 28.02.2022]

Hersonis not currently being evacuated! This is a provocation! Do not get into unfamiliar cars, do not go outside! [Source, information as at 01.03.2022]

Officially, all routes out of Chernigov are mined. [Source, information as at 01.03.2022]

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Evacuation and movement around cities

For information about evacuation and transport by city see the sections:

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Cars

Green Card

  • On March 1, 2022, the Czech Insurance Council (CIC) adopted an official resolution, according to which, for two months, any losses caused by Ukranian vehicles in the Czech Republic will be fully reimbursed by the CIC guarantee fund. Any tow truck costs for a breakdown or accident will also be fully covered.
  • The same applies to Slovakia. There, a similar decision was made for a period of one month.
  • This means that you temporarily do not need a green card in either country. You can drive your car without any restrictions, but please be careful.
  • After you cross the border, in Poland, a green card is issued for 1 month free of charge. Be sure to contact local authorities after the expiration of this period.

Bridges in Kiev

Updated 1 month 7 days 2 hours ago

[Information as of 04.04.2022, source] For communication between the left and right banks of Kyiv Pivnichnyi Bridge and Darnytskyi Bridge are open. Pivdennnyi Bridge remains open for public transport. Paton Bridge is blocked, there is no passage.

The city reminds drivers to obey traffic rules and allow ambulances and humanitarian supplies to pass.

Transport in Kyiv

Updated 1 month 13 days 21 hours ago

Important!

  • [Information as at 24.03.2022, Source] Ground transport and metro for passenger transportation operates from 08:00 to 19:00 with fewer staff and only on those routes where transportation can be provided.
  • Drivers of personal transport are strictly prohibited from moving in the public transport lane. It is required for emergency vehicles, as well as military equipment and transport.
  • City authorities urge not to travel to the city unless necessary.
  • Underground metro stations will operate as a shelter 24 hours a day.

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Metro

Daily updated link with the timetable of the Kyiv Metro

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Ground transportation

Regularly updated link with the timetable of ground public transport in Kyiv

Humanitarian aid

Updated 4 days 5 hours ago
  • Humanitarian aid table in Ukraine: information, hotlines, transportation, accommodation, food, clothing, medical and psychological assistance, legalization, assistance to animals, payments, training (compiled by Israeli volunteers)
  • Evacuation, humanitarian aid, legal and psychological support for those affected by the war in Eastern Ukraine
  • A map of humanitarian aid services across Ukraine and in other countries
  • Hot meals in different Ukrainian cities
  • Regularly updated map of functioning grocery stores throughout Ukraine, addresses (language: Ukrainian)
  • Divchata” public organization (Girls PO) provides support to families from Irpin’, Bucha, Vorzel’, Hostomel’, and Kotsyubyn’ske. Families with children can receive financial aid for food, medicine, and hygiene products. Please fill out a form
  • Turbotnik chatbot (One who takes care”). It helps Ukrainian refugees receive temporary housing and necessities in Centers for the Delivery of Administrative Services, now operating as care centers. The chatbot is available 24/7
  • UA HELP NOW bot for finding help in all the regions of Ukraine
  • Application form for getting Financial support for Ukrainian families with children from Unicef. Financial help for
    • families with three or more children younger than 18 where at least one child is younger than 2;
    • families with two or more children younger than 18 where at least one child is disabled. Program participation conditions will be more inclusive later on

Volunteers/Mutual Help

Updated 4 days 5 hours ago
  • The «Eround» application: an interactive map of Ukraine with announcements from people who need help or provide it. Android and iOS
  • Telegram-channel for searching a new home for animals throughout Ukraine (languages: Ukrainian, Russian)
  • A chatbot for finding volunteers or offering help in your region
  • I have a car and can give you a lift.  I’m going from point A to point B and can help someone.
  • A Telegram chat for mutual help in Kyiv
  • Looking for other kinds of help
  • UA HELP NOW bot for finding help in all the regions of Ukraine
  • Helping Ukrainians in Ukraine – a Telegram chat
  • Support site Defense online. You can leave an application to get help or to connect with a volunteer (in Ukrainian)
  • A bot providing information from local residents on the movement and location of equipment, weapons, foot troops, etc. of the invading forces

Refugees

Сheckpoints

Updated 1 month 16 days 2 hours ago

Please remember that checkpoints are a hazardous place, first and foremost, for the military. A soldier never knows who is approaching the checkpoint, what intentions the people in the car have, etc.

  • Keep your documents where you can quickly reach them. Never keep the documents in women's or chest bags so that the soldier does not think that you are reaching for a grenade. It is better to keep them in the pockets of your outer layer of clothing.
  • Hide your mobile phones (a phone is an irritation factor).As soon as you arrive at a checkpoint, put your hands in front of you.
  • This is the most important thing to remember. A soldier feels calm when they can see your hands. The driver puts their hands on the steering wheel, the front-seat passenger puts hands on the glove box, and the passengers in the back put hands on the seats in front of them.
  • When showing your documents, take the passport carefully, hand it to the soldier and return your hands to their original position

Queues at border crossings

Updated 1 month 4 days 6 hours ago

Important

  • Document on queues at border crossing points — regularly updated
  • TG-bot for monitoring queues at border crossings

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Your experience of crossing the border

If you crossed the border in the last 24 hours, please share your experience here: TG-bot. This information can help other refugees.

  • Experience at Ukraine – Poland border;
  • Experience at Ukraine – Hungary border;
  • Experience at Ukraine – Slovakia border;
  • Experience at Ukraine – Romania border;
  • Experience at Ukraine – Moldova border.

Evacuation and transport

Updated 1 month 8 days 50 minutes ago

Evacuation

Updated 12 days 58 minutes ago

You can evacuate by train / bus / car. The schedule of trains and buses can be found in the following sections.

In this section, we have collected useful links and contacts which can help you to leave an unsafe location by car or get to the departure point of a train or a bus.

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Help in moving in Ukraine (looking for transport and passengers)

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Help in leaving from particular cities

  • Volunteer help with evacuation from Chernihiv: information about trips is published onInstagram. You can support the volunteer team on the website;
  • Help in evacuation from Chernihiv, Kyiv and Kyiv Oblast on the phone: +380639892620; +380681939023 (Rostyk);
  • A website with contacts of the volunteers in Bucha, Irpin, Gostomel, Vorzel;
  • Dopomoga Zakarpattia is a website with the information about evacuation from Zakarpattia Oblast;
  • Help with evacuation from Kyiv and its surrounding area, also on the phone: +380604275482, +380961179079, +48696505802 (the credibility of these numbers is to be confirmed);
  • Help with leaving Lviv, Ivano-Frankivsk: +380672551725 (the credibility of this number is to be confirmed);
  • A telegram chat that helps to get a ride in Ivano-Frankivsk and its region;
  • A telegram chat that helps to get a ride from Kyiv;
  • Telegram chats that help to find companions to the train stations in Obolon and Troieshchyna areas;
  • Telegram chat for mutual help and collaboration of the inhabitants of Sofiivska Borschahivka, Petropavlivska Borshchahivka, Vyshneve, Bilohorodka, Boyarka.

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Help in moving from Ukraine abroad

  • Chat-bot for leaving Ukraine and getting assistance abroad;
  • Application form for evacuation and transport support from Project Dynamo (Ukrainian / English);
  • Application form for getting support from Rubikus.HelpUA: evacuation from Ukraine and search of temporary housing in Europe (Russian / Ukrainian / English);
  • Google form for getting emergency help in relocating from Ukraine;
  • A form for searching transport from Ukraine to the Polish border;
  • Evacuation to the Polish border from a group of volunteers from Israel. Fill in the form to get help;
  • Humanitarian corridor from Lviv to Poland and Lithuania for women with children, elderly people and people with disabilities. The data are received via telegram
  • in the following format: passport name; year of birth; mobile phone number in international format (+380###); current location;
  • A group on Facebook about transfer Ukraine – Poland;
  • Telegram channel with the information about evacuation to Poland;
  • TG-channel «Help for those leaving abroad» with useful information and contacts by country;
  • Service for placing requests for evacuations and humanitarian transfers (Ukrainian / English).

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Help in transportation: from Ukraine to the border

  • Aggregator-site offering a transport and transit support to leave Ukraine and abroad;
  • route Lviv – the border: +380985668712 (Vitaly);
  • route Vinnytsia, Khmelnytskyi – the border: +380671205108;
  • route Mukachevo – the border: +380688637327 (the credibility of this number is to be confirmed);
  • route Lviv, Ivano-Frankivsk – the border: +380672551725 (the credibility of this number is to be confirmed);
  • route Kropyvnytskyi – Poland: +380967961434 (Pyotr);
  • route Sumy – Pyriatyn – Lviv – Wrocław: +380968168387 (Vitaly);
  • A group of transporters on Viber for route Chernivtsi – Ternopil – Lviv – Lublin – Wrocław – Łódź;
  • Telegram chats that help to look for cars in the direction of the border: chat-1, chat-2 andchat-3.

Trains

Updated 9 days 3 hours ago
Trains

«Ukrzaliznytsia» launched a new website for passengers —  uz-vezemo.com

The website contains up-to-date operative information about

  • evacuation trains;
  • international routes;
  • railway stations;
  • queues at border crossings with EU countries.

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Darnytsya Svyatoshyn shuttle

Trains from Darnytsya to Vydubychi (clockwise direction) will depart every hour starting from 06:10. The last train departs at 18:10. Trains from Darnytsya to Troyeshchyna (counterclockwise direction) will depart every hour starting from 06:15. The last train departs at 18:15. The last trains in both directions will arrive at Svyatoshyn station.

Full list of shuttle stops 

Darnytsya (city train station), pl. Livyj Bereg (Berezniaky), pl. Vydubychi, Kyiv-Demiivski, pl. Protasiv Jar, pl. Kyiv-Pasazhirsky. (Pivnichna platform, Polissya mall), pl. Karavajevu Dachi, Kyiv-Volyns'kyj, Borsсhagivka tehn., pl. Borsсhagivka, Svyatoshyn, pl. Rubegivs'ka (Park Nyvky), pl. Syrec', pl. Vyshgorods'ka, pl. Zenit (Bandery Avenue), Pochajna, pl. Troesсhyna-2 (Rusanivski sady), pl. Troesсhyna, Kyiv-Dniprovsky, pl. Livoberezhna (near the metro station), Darnycya.

  • Train speed is limited for security reasons, however, passengers will be able to get from Berezniaky to the station in just 21 minutes.
  • The train cost remains fixed at 15 hryvnias. Tickets can be purchased on the board of the train or in the Ukrzaliznytsia chatbot.

Information about Przemyśl — Prague route (departure every day).

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Ukrzaliznytsia clarifications on the purchase of tickets for international routes

  • Kyiv–Chełm, Dnipro–Chełm, Kharkiv–Chełm (when appointed) routes: tickets are available in the Ukrzaliznytsia chatbot or online at booking.uz.gov.ua. Passengers need to set destination and arrival points in Ukraine, so tickets must be purchased for the Kyiv–Yahodyn route. Passengers can get to Chełm with this ticket.
  • Odesa–Przemyśl route: tickets are available online at Booking.uz.gov.ua and at the ticket counter.
  • Kyiv–Warszawa route: tickets are available online at Booking.uz.gov.ua and at the ticket counter, destination point – Warszawa Wshodnia.
  • Kyiv–Vienna: tickets for 21/431 carriage are available only at the ticket counter №1, hall №3 of the Kyiv central station. Tickets for carriage №22/432 can be purchased online at the Austrian railway station ÖBB website.
  • The same conditions apply to the Kyiv–Budapest route. Trains to Budapest will stop at the Kőbánya felső (Budapest) station with a transfer to the volunteer camp at the BOK stadium. After that passengers will be able to go to the airport as well as other stations in Budapest.

Buses

Updated 1 month 2 days 5 hours ago

April 18

Free evacuation flight:

Dnipro — Lviv — border with Poland, which is part of the route Severskodonetsk (Severodonetsk) / Slovyansk — Dnipro — Lviv — border with Poland — Austria (from Severskodonetsk the bus departs on April 17).

Fill out this form to register for ray.

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Other

  • Evacuation buses on route Kyiv — Lviv — Polish border. The bus will depart approximately at 12:00. If you need to be evacuated (the bus is available for women, children, and men),fill this form. If you have filled this form previously, but weren’t evacuated, fill it again. The volunteers will contact you and will give you information on the place of departure and other details;
  • BUSFOR — website, on which bus tickets can be bought (large selection of bus routes);
  • List of cities, from which international buses depart (in English);
  • Bus from Lviv to Poland, 700 UAH +380932926652;
  • Evacuation buses from Lviv to Germany and Austria (Website in English, document in Ukrainian)Bus arrangement from Kyiv, Kharkiv and Poltava;
  • Transport from 27.02 from Ukraine Chortkiv-Ternopil-Lviv to Poland (Przemysl): +380979095553, +48721433366 (Vitalik) +380979095556, +48729235608 (Pavlo) +380978979418 (Jarek) +48783494449 (Piotr)
  • To receive help with evacuation, fill this form. (Volunteers from Israel);
  • The spreadsheet with the list of evacuation bus routes and schedules from Kyiv to Western Ukraine, Poland, Hungary, Moldova provided by organizations from Israel (updated regularly).

Information for men

Updated 12 days 17 hours ago

If a man has any exemptions (please see below) that allow traveling abroad, they must go to any military registration and enlistment office to obtain a travel (exit) permit. This is the document to show at the border.

While martial law is in effect in Ukraine, male citizens aged 18 to 60 may not leave the country.

The following categories of men are exempt and may cross the border:

  • those who have a certificate of draft deferment/exemption and a notification of enrolment in the special military register;
  • those who have a certificate from a military medical board proving they are unfit for military service.

In addition to that, the restrictions do not apply to persons who:

  • have three or more children under 18 years in their care;
  • are raising a child or children younger than 18 years on their own;
  • take care of a child with a disability;
  • adoptive parents;
  • guardians;
  • men whose close relatives died or went missing during the Anti-Terrorist Operation (ATO).

[Source, 27.02.2022]

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Instruction: how to leave Ukraine for a man with children.

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Notes

A man with a white card stating «transferred to the reserves» will not be released from the country during wartime.

Foreign nationals, including men aged 18 to 60, may leave the territory of Ukraine without any restrictions.

Crossing the border with kids

Updated 12 days 16 hours ago

General information

  • Make sure the children have notes/tags with their parents' details, such as aphone number, residential address, etc. You can sew tags on the inside of children’s clothes, put them into pockets or write on the body with waterproof markers. Remember that children get lost. And it is extremely difficult to find their parents quickly if there is no information about them
  • Your child should have such notes/tags even if they seem old enough and/or have their own phone number. When in shock, anyone can forget anything.
  • Do not sew any tags with the child's name and surname where they can be seen easily. Children automatically trust any person who calls them by their first name.
  • Unaccompanied minors may enter many countries on their own (check the relevant country page for more information). If no relatives meet such children in the destination country, they should tell this at the border to people in border guard uniforms. In this case, social services staff will take care of the children.
  • Teach children what they should do if they get lost: keep standing in the place where they last saw the people they are traveling with. If there is a person in uniform nearby (a policeman, a train conductor, a border guard), a child can ask them for help. If there is a shop, a cafe, or a bank, they can go there and ask for help at the cash register or from a security guard.

Evacuating with children: what you should bring along

  • Clothing
  • Footwear
  • Food
  • Hygiene products
  • Medical supplies
  • Toys

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How do you talk to children about the war?

  1. Use the wording that is easy to understand for kids. If there are no words to explain it clearly to them, introduce new words. Try using games to find out what they mean.
  2. Talk about feelings / emotions. This is the way to make children feel they have support. You can talk about feelings using questions: «How does it feel? What do you think about it?»
  3. Let the child live out their emotions without stifling them. While playing, imagine what can be done in one situation or other.
  4. Answer their questions, even if they are unethical. Rejecting or silencing these questions, we give room for wild assumptions and worries.
  5. Just be there: support and accept the child’s feelings and emotions.

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Evacuating with children: useful links

  • TG-bot where you can get support in case of a missing child / offer help in finding (launched with the support of the Office of the President of Ukraine, UNICEF, and Ukraine’s Ministry of Social Policy)
  • Interactive map with relevant data on filling stations, pharmacies, shelters, aid stations, vehicle service stations, drinking water sources, and post offices in Ukraine
  • Service of Child Search and Rescue: website, FB
  • Report a missing child abroad / view the list of missing children: website, FB
  • All-Ukrainian Union «Search for Missing Children»
  • Instruction: how to leave Ukraine for a man with children

Fleeing with Pets

Updated 11 days 22 hours ago

Evacuating with a pet

Pet transportation has become one of the serious problems of evacuation. How to transport pets within Ukraine and across the border? What are the rules for pet entry in different countries? What should you bring along? What should you do if it is impossible to take your pet with you? How to search for your lost pet?

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How to behave in an emergency

  • If caught by danger or a danger warning outdoors, take your pet into your arms or on a short leash.
  • Hide in a safe place if possible.
  • If you have an opportunity to distract your pet for a while, use it by all means. Give them something to lick, chew or tear.
  • If you cannot get out of your hiding place for a long time, help your pet fall asleep. Sleeping helps both pets and their owners to cope with the stress. Remember that it is easier to fall asleep when you are warm, so try lying down next to your pet to keep both of you warm and get a good night's sleep.
  • Some animals find it easier to calm down with thick wrapping. For example, you can wrap a scarf tightly around your pet's torso, leaving their legs free
  • Petting can also help an animal to calm down. Try to use long and gentle strokes with mild pressure. Watch your pet's reaction and stop as soon as they pull away – it means they are uncomfortable.

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Evacuating with a pet: preparation

  • Keep your pet on a leash or keep the leash within easy reach.
  • Make sure that your pet gear is secure, check all the fastenings and clips (seehow to make a simple harness from scratch, in English).
  • Choose reflective leashes, collars, carriers, or harnesses whenever you can.
  • Bring cats and smaller dogs in pet carriers.
  • Your pet should wear an ID tag on a separate string at all times. If you do not have an ID tag, make it from anything you can find or write down your details on pet gear or even on your dog’s/cat’s belly using a waterproof marker.

Evacuating with a pet: what you should bring along

  • Plenty of food, for instance, if you plan to get to an EU country in a day, bring pet rations for at least 3 days
  • bottled water
  • bowls, a pad and/or a blanket for your pet
  • cleaning supplies in case you won’t be able to take your pet out for a walk
  • a muzzle (for larger dogs)
  • your pet’s documents (if any)
  • parasite control items
  • first-aid kit for pets

Evacuating with a pet: useful links

  • Petsi — a phone application (app) that helps people search for missing animals (English) - you will need to get your pet registered, preferably before your departure;
  • What you should bring along — lists — documents, things. (Russian, Ukrainian) (1+1)
  • What you should have in the first-aid kit for your pet — a list;
  • VetInfo — a Telegram channel (free online vet consultations, psychological counseling and legal advice for those fleeing, travel policies, documents, etc.);
  • Information for Ukrainians with pets (in Germany and other countries) Website with links (Ukrainian, Russian, English, German) - accommodation, boarding and veterinary care;
  • Accommodation search Website Tasso - for refugees and/or their animals in Germany, Austria and Switzerland (Ukrainian, Russian, German, English);
  • Odessa Zoo is ready to accept pets whose owners are forced to leave and cannot take their pets with them. More details are on the website (language: Ukrainian);
  • Pet boarding in Germany a Telegram chat (Russian and other languages);
  • Veterinary care in Germany a Facebook group (Russian, German, English);
  • Pet boarding in Poland — Website UAPomoc.PL (Ukrainian, Polish, English);
  • Support group for people with animals abroad a Facebook group — accommodation, transportation, reception, assistance for Ukrainians from abroad etc. (English, Russian);
  • A 5 min video «How to make a simple harness from scratch» (English).

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Animal rescue organizations in Kyiv region

  • If you fled from Kyiv oblast and could not take your pet with you, you can fill in Google forms for pet owners to try to save your pet: Irpen form, Bucha form, Vorzel form, Gostomel form. Your answer will be received by volunteers from the organization «Save Animals», who head out to the places. Contacts: website, Telegram (languages: Ukrainian, Russian);
  • Application Form to save an animal in Kyiv or oblast from «ZooPatrul» organization. Contacts: Facebook, Instagram (languages: Ukrainian);
  • «Hatul Madan» shelter saves animals left without owners in Kyiv oblast. Helps owners find their pets. Contacts: Facebook, Instagram, Telegram, hatulmadan.ukr@gmail.com, +380 99 752 0627 (languages: Ukrainian, Russian).

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Rules for pet entry in the EU and other countries

European countries and other countries have relaxed entry rules for pet animals from Ukraine. In many countries there is a restriction on the amount of pets you enter the country with: no more than 5 animals per person (Lithuania, Poland, Romania, Czech Republic). Carefully study the regulations in the destination country, preferably from several sources - they may differ and update.

General rules for EU countries

  • Pets can enter many EU countries without documents, microchips and vaccination (Denmark, Ireland, Moldova, France, Switzerland, Estonia).
  • In some EU countries, pets get microchipped and vaccinated upon arrival (Hungary, Germany, Latvia, Lithuania, Malta, Poland, Romania).
  • In most cases, owners must fill in an entry registration form, which is provided by the local authorities on site or on their websites. There, information about the animal is recorded and – depending on the  vaccination and health status of the animal – corresponding data and  contact address need to be entered
  • Any necessary veterinary measures, such as rabies vaccination and subsequent isolation of up to 21 days, are determined and ordered  after entry. For this, the animal owner must contact the respective local veterinary authority of the country. The required measures can be carried out at a place approved by the competent  authority or at the destination point of its owners.
  • In case of transit, the veterinary measures mentioned above should be taken in the destination country.

Country-specific articles with updated entry rules for pet animals from Ukraine

Rules-1 (PETA) - common to the EU and other countries (English). Rules-2 (Welttierschutz) - by country (Russian, Ukrainian, English, German, Polish, Romanian, Slovak). Rules-3 (IFAW) - information by country and volunteer help at the border (Ukrainian) Rules-4 (Four Paws)- information by country (English - links to the language of the country) Rules-5 (Visit Ukraine) - information by country (Russian) Rules-6 (War & Animals) - how to take out pets (English)

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Regulations in EU countries bordering Ukraine

  • Hungary. You can bring animals without microchips, tattoos, vaccinations or tests for rabies. It is necessary to fill in the documents at the border or in advance in order to provide them to the border guard later (Download the form). The Hungarian authorities will also provide rabies vaccinations and microchipping for dogs, cats and ferrets that are evacuating with the refugees. Source, 02/25/2022 - Ukrainian, English, Hungarian.
  • Poland. You can enter with dogs and cats without documents. Animals will be vaccinated after crossing the Polish border. It is required to fill in the forms: Source, 02/24/2022 - Ukrainian, Polish. If you have an address in Poland where you intend to stay, you can take the companion animal with you. However, if transiting through Poland to another EU country, you must leave the animals behind in quarantine at a shelter near the border for three weeks. The Polish government is funding the accommodation and care of the animals. There is also a regulation that allows bringing no more than five animals (dogs/cats) per person.
  • Romania. Animals from Ukraine may cross the country’s border even if they are not vaccinated, do not have any documents, microchips, or tattoos, in that case this form has to be completed. (or the QR code from the website). There is also a regulation that allows bringing no more than five animals (dogs/cats) per person. Source, 02/25/2022 - English, Romanian. The PETA partner organization in Romania offers vaccinations for dogs and cats free of charge, as well as medical care, tests, and sufficient food.  However, the PETA office is located 600 km from the border. According to PETA, sometimes pets are not allowed through. Contact details for the PETA partner office: eduxanima@yahoo.com - here you can find current details.
  • Slovakia. When entering with pets that do not meet all entry requirements, owners must fill in the form and then notify the local veterinary office at the destination about the pet. Source, 03/04/2022 - English, Slovak.

Regulations for the countries that do not share borders with Ukraine

  • Austria. Pets from Ukraine can enter the country without documents, identity cards, or vaccination. Any veterinary measures will be handled after entry. Details by email: petsukraine@gesundheitministerium.gv.at
  • Belgium. It is temporarily allowed to enter the country with pets without permits. You will need to put your pet in home isolation and request a permit from the state organization FASFC at import@favv-afsca.be; details: Источник, 03/24/2022 - English, Ukrainian.
  • Bulgaria. The process of entry with pets is simplified:  Source, 02/28/2022 - Bulgarian, English. Details: ukraine@bfsa.bg. If you go further, you need to fill in the forms. If you are staying in the country, the pet will need to be quarantined until all regulations are met.
  • Germany.
  • Ukrainian citizens may bring their pets without getting a prior permit. However, all the new arrivals are asked to contact a local vet to determine the pet's health status and make the necessary arrangements (quarantine, rabies antibodies, rabies vaccination, microchipping, getting a pet passport). Source, 02/28/2022 - Ukrainian, Russian, German, English.
  • Greece. You can enter with your pet. Immediately upon arrival please send an email to petsukraine@minagric.gr with the details and your address.
  • Denmark. Animal companions of Ukrainian citizens may enter Denmark without vaccination documents and chips, even if they do not meet the usual entry requirements. However, pet owners are asked to fill in a form and send it to the Danish Veterinary and Food Administration before or as soon as possible upon arrival:  email@fvst.dk. Источник, 29.03.2022 - Ukrainian, Russian, English. Pet owners will be contacted after that to arrange for their pet to be vaccinated or isolated if there is a risk of rabies.
  • Ireland. Pets may enter Ireland through several airports and ports without meeting the usual requirements. Pet owners are asked to bring as much documentation about their animal companion as they can and to contact their destination airport or port before arrival using the contact details below:
  1. Cork Airport corkpetmove@agriculture.gov.ie
  2. Dublin Airport petmove@agriculture.gov.ie (+353 (0) 87 417 8986)
  3. Dublin Port petmove@agriculture.gov.ie
  4. Ringaskiddy Port, Cork corkpetmove@agriculture.gov.ie
  5. Rosslare Europort europort@agriculture.gov.ie
  6. Shannon Airport Shannon@agriculture.gov.ie

Details: Source, 30.03.2022 - English, Irish

  • Italy. You can enter with your pet. Contact UA-pets@sanita.it with information about the kind of pets you have, their amount and, if possible, their documents; Source, 05/03/2022 - Italian. Italian hotline for the protection of animals that helps refugees: +39 06 4461325.
  • Cyprus. Pet entry regulations are simplified. It is suggested, if possible, to inform the department in advance by email dvs.larnaca@vs.moa.gov.cy Animals will be quarantined free of charge upon arrival at the address provided by the authorities. After the end of the quarantine a pet will be observed for 6 months. If you need to leave earlier, write to the email above. Details: Source English.
  • Latvia. Pets that do not have microchips, rabies vaccinations, etc. are accepted. Owners will be ableto carry out the formalities after entering Latvia: Source, 02/25/2022 - English, Latvian.
  • Lithuania. No more than 5 pets per refugee. The pet must be microchipped and vaccinated against rabies upon arrival.‎ You should notify ukrainepets@vmv.it about it, or dial +370 800 40403. It is also necessary to contact the territorial departments of SFVS‎‎: Source, 03/25/2022 - English, Lithuanian.
  • Malta. Pets can enter the country without vaccination documents and chips. However, already on site, they may need a rabies vaccination or quarantine: Source, 03/14/2022 - English. Details: petstravel.mafa@gov.mt or +356 21650393 or +356 99170532 (24/7).
  • Netherlands. Entry rules are simplified, especially if you enter by car. At the airport you must report the pets to the customs staff, and they will be examined by a veterinarian. The pet must be kept in quarantine until a visit to the veterinarian, for registration, microchipping and vaccination.
  • Portugal. Before entry, owners are asked to send an email to one of the following addresses: acsccdim@dgav.pt, tcastro@dgav.pt or pdomingos@dgav.pt Each case is considered individually. Details: Source, 03/22/2022 - English, Ukrainian, Russian. If you entered the country by land, contact the municipal veterinarian in your area of residence,contact details here.
  • Slovenia. You can enter with your pet. Send an email to pets-crisisUA.uvhvvr@gov.si. Details: Source, 03/04/2022 - English.
  • Finland. You can enter the country with your pet. You will be asked to show the pet and any documents you have at the entrance and will be given further instructions: Source, 03/04/2022 - English, Ukrainian, Russian.
  • France. Pets can enter the country without vaccination documents and chips. If your pet does not meet the usual tourist requirements, you should contact a veterinarian as soon as possible upon arrival. Source, 03/28/2022 - Ukrainian, French, English.
  • Croatia. You can cross the border with companion animals without documents. Details: Source English.
  • Czech Republic. If there is no vaccination/rabies test, dogs, cats and ferrets must be quarantined for 10 days. No later than three days after that, you will need to visit a veterinarian for an examination, get your pet microchipped, if necessary, and vaccinated on days 5-10. Veterinary expenses and maintenance are covered. There is also a regulation that allows bringing no more than five animals (dogs/cats) per person. Source, 03/30/2022 - Czech.
  • Sweden. You can enter with companion animals; at the border you need to show all the documents you have. Then you will be given your individual instructions. If you are already in the country, you will be asked to call immediately and make an appointment with one of the veterinary services https://distriktsveterinarerna.se/kontakt The cost of the procedures will be covered. Source, 03/02/2022 - English.
  • Estonia. Pets can enter the country without vaccination documents and chips if they do not meet the regular entry requirements. However pet owners must fill in a form and send it to pta@pta.agri.ee prior to arrival or immediately after - Source, 03/25/2022 - Ukrainian, Russian, English, Estonian.

Rules in non-EU countries:

  • United Kingdom. Pet entry rules have been simplified. Upon arrival, APHA (Animal and Plant Health Agency) will help with registration and cover the cost of vaccination and quarantine. The quarantine period can take up to 4 months. PETA is now pushing for a reduction of this period and for owners to be allowed frequent visits. For details, call +44 3000 200 301 (ext. 2) or email pettravel@apha.gov.uk Source 04/04/2022 - English
  • India. Pet entry is allowed. If there are no rabies vaccination documents and a veterinary passport, the animals will be sent to quarantine. More details: Source, 02/28/2022 - English.
  • Mexico. Pet entry rules have been simplified. Here you can read how to apply for asylum and find other contacts: Source - Spanish.
  • Moldova. You can enter with pets without presenting veterinary certificates or passports. Source 02/26/2022 - Russian, Ukrainian. Answers to frequently asked questions about the entry of people and animals.
  • Norway. You can enter with pets, please send an email to BIP-gardermoen@mattilsynet.no beforehand. Necessary veterinary procedures will be carried out free of charge upon arrival. Source, 04/07/2022 - Norwegian, English, Ukrainian.
  • Switzerland. Pets can enter the country without vaccination, documents and chips. However, prior to arrival or immediately after, pet owners must fill in a form and send it to petsukraine@blv.admin.ch Source, 03/11/2022 - German, English, French, Italian.

International and temporary protection

Updated 1 month 1 hour ago

Who is this section for?

For those fleeing war with Russia or who have a well-founded fear of being persecuted on grounds of race, religion, nationality, political opinion or membership of a particular social group in their country.

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Before obtaining protection, the EU allows Ukrainians to stay in its territory without a visa for 90 days.

Then there are several options for legalisation: obtaining temporary protection status (which has more advantages, created especially for those fleeing the war in Ukraine) and obtaining refugee status. 

Important: temporary protection status is different from refugee status. See the table (adapted for printing) for the differences.

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Useful Resources

  • Facebook page «Community Help for Ukraine» with a list of links to international organizations providing assistance to Ukrainians.

Temporary protection (simplified procedure)

Updated 1 month 14 days 3 hours ago

Receiving Temporary Protection

Information on obtaining Temporary Protection can be found on the EU website. Explanation of the EU directive on temporary protection for those fleeing war with Russia.

Who is eligible

  • Ukrainian citizens who were permanently residing in Ukraine before this date; 
  • Citizens of third countries or stateless persons who, before this date, held refugee status or equivalent national protection in Ukraine; 
  • Family members of persons indicated in the first two bullet points, if they were located in Ukraine or resided there until 24 February 2022;
  • Stateless persons or citizens of third countries residing in Ukraine who have a valid permanent residence permit in Ukraine and who are unable to safely return to their own country. 

What is provided

  • Simplified border control procedures and more flexible conditions on entry (for example if someone does not have a foreign passport or if their passport is not biometric); 
  • The right to reside in the EU; 
  • Access to the EU job market; 
  • Access to medical services in the EU; 
  • Access to social services in the EU. 

Duration

1 year (from 03.03.2022) with a 6 month automatic extension if the situation does not improve, and then, if necessary, one more extension of the same duration. Following that, protected status can be extended by the Council of the European Union by one more year – so, three years in total.

International protection

Updated 1 month 1 day 7 hours ago

Receiving international protection or refugee status

This section will be useful for those who cannot use the simplified system for obtaining temporary protection or who want to obtain refugee status.

The procedure has 4 steps:

  1. Applying for protection;
  2. Interview;
  3. Evidence assessment (based on information you provide and the information gathered about you, the Department will determine whether your fear of persecution or the risk of serious harm to you if you return is objectively justified);
  4. Providing the decision (the outcome can be a decision to: provide a refugee status, provide extra protection, refusal to provide a refugee status and extra protection.

What are your actions?

  1. Apply for protection (you can apply for international protection at the border or on the territory of the state at the border service department. After submitting the application, you must register with the social and medical assistance system within 2 days);
  2. Pass an interview. (it is conducted to clarify all the important circumstances of the case. After answering formal questions, you will be asked to detail the reasons why you left the country and explain why you are afraid of returning);
  3. After the interview, you will be offered accommodation in a refugee camp (which you can opt out of) where meals and humanitarian aid are provided. You may be given a minimum cash allowance until a decision is made on your case. It is important to note that in different European countries the conditions for receiving and granting asylum are not the same;
  4. While your case is processed, you will not be allowed to travel outside the host country, but you will be able to move within its borders;
  5. After receiving an asylum decision, you will be able to travel outside the country on the same conditions as all other citizens of the country. Your stay in other countries must not exceed a total of 90 days out of 180;
  6. Upon returning to your home country (visiting the embassy of your country), the refugee status is canceled, as this means that you no longer need protection and can be in the territory of your state.

Dublin agreement applies inside EU

What is this? Brief

Dublin agreement is a part of EU law. It defines which country should process your asylum seeker application.

Most of the time migrants are supposed to apply for asylum status in the country, where they cross the EU border for the first time. There are some exceptions from this rule, described below.

Dublin procedure has two goals:

  1. ensure that your asylum seeker application is forwarded to government officials of the country obliged to process it
  2. make sure that you did not apply for asylum status in multiple countries to extend your stay inside one of those countries

Which countries signed the agreement?

32 states: Austria (AT), Belgium (BE), Bulgaria (BG), Hungary (HU), Germany (DE), Greece (EL), Denmark (DK), Ireland (IE), Italy (IT), Spain ( ES), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LX), Malta (MT), Netherlands (NL), Poland (PL), Portugal (PT), Romania (RO), Slovakia ( SK), Slovenia (SI), United Kingdom (UK), Finland (FI), France (FR), Croatia (HR), Czech Republic (CZ), Sweden (SE), Estonia (EE) and 4 states, associated” with the Dublin Regulation (Norway (NO), Iceland (IS), Switzerland (CH) and Liechtenstein (LI)) .

What can affect the decision on which country will process your applications?

  • Your family member (spouse of a child younger than 18) received protection in another country or is actively seeking for protection in another country

(If you wish to be reunited with this family member, you must notify the Office of Migration as soon as possible. At the same time, you and your family member must express your consent to be reunited in writing, and this consent must be communicated to the Office of Migration).

  • You have visa or permission to remain in another member state
  • Your fingerprints were processed for “Eurodac” system in another member state (for example, to apply for Schengen Visa)
  • There is evidence that you remain or have already passed through another member country.

You can also reunite in the same country with your mother, father, child, brother or sister, if all of the following is true:

  • They legally reside in one of the Dublin agreement countries
  • some of you is pregnant or have a newborn baby, or some of you is seriously sick, have long-term severe health condition or elderly
  • One of you depend on the support of another who can supply such support

How long does it take for your application to be forwarded to another country?

  • 2 months based on your fingerprints
  • 3 months based on another criteria (time is measured from the moment of application)

If you do not agree with the decision to transfer you to another country, you can file an administrative complaint with the court within 20 days from the date of delivery of the decision of the Migration Board to you.

During this procedure, you can ask for legal assistance and, if necessary, linguistic support. You are entitled to this assistance free of charge if you cannot cover the cost of it.

What happens with your personal data?

The authorities of the Dublin countries may share the data you provide to them during the Dublin procedure for the sole purpose of fulfilling their obligations under the Dublin Regulation and under the Eurodac Regulation. You can request that the data collected in your case, including the data in the Eurodac system, be read to you, corrected if it is inaccurate or deleted if it is processed unlawfully.

What rights do you have after applying for protection?

Eligibility for ADA benefits. This right is enjoyed by all applicants, including those whose case is being considered under the Dublin procedure. The benefit ceases from the moment of transfer to the country responsible for the asylum application.

Asylum seekers can contact the Medical Service Centers (PASS) located in hospitals. Treatment and medicines are provided free of charge. There are also free dental, eye and psychological services provided by associations or maternal and child health services.

Applicants are eligible for CMU's universal health insurance as soon as their asylum application is registered. This insurance allows the applicant to receive all medical and hospital services free of charge for himself, his spouse and children.

An administrative (postal) address (domiciliation) is also provided, which enables them to receive mail. This is a very important moment for all applicants, as all information from the authorities responsible for receiving asylum seekers will be sent to this address.

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If you have any questions, you can contact the lawyer Mikhail Kutsko.

Free consultations:

  1. Mikhail +48 571 890 098 (call only via Telegram and WhatsApp during the following hours) Monday-Friday from 13:00 to 14:00 and from 20:00 to 21:00
  2. Evgeny  +48 534 630 757 (call any time via Telegram, Viber, WhatsApp) +48 733 088 388

Registration for a consultation +48 733 088 388

Accommodation

Updated 5 days 20 hours ago

Search for accomodation in Ukraine

Updated 5 days 20 hours ago
  • Prykhystok.in.ua — ресурс по поиску жилья на территории Украины;
  • Таблица 1 и Таблица 2 — контакты людей и организаций, которые помогают с предоставлением убежища и временного жилья по Украине;
  • Карта с предложениями бесплатного жилья в Украине и Европе (в основном фермы, экопоселения, пермакультурные центры) и контактами для связи;
  • Сайт для поиска бесплатного временного жилья в безопасных городах Украины или за рубежом (языки: украинский, русский, английский);
  • Shelter for Ukraine — большой ресурс для поиска бесплатного жилья по всему миру. По ссылке можно оставить анкету о поиске или предложении жилья (языки: английский, украинский).

Maps

  • I CAN HELP HOST — a world map that shows the locations where people are ready to provide free accommodation to refugees from Ukraine. The site has offers from both the individuals who care and organizations/hotels/hostels; 
  • mapahelp.me — up to date map to find help in Europe (housing, healthcare, food, pet boarding services, etc.);
  • Temporary stay housing map — in EU, created by the Real Estate Business Association. You can also find and complete this form to get help with accommodation (in German/Ukrainian);
  • Map: free housing offers in Ukraine and Europe (mostly farms, eco-settlements, permaculture centers) + contact information;
  • Map: housing offers for refugees with pets. Look for details and contact information for each offer clicking on a corresponding geotag (language: English).

Social medias

Websites

  • Host4Ukraine — a website in English  with worldwide accommodation offers for the Ukrainian refugees. Register on the site to reply to an offer or place a request for help;
  • Shelter for Ukraine — a large resource to search for free accommodation worldwide. Here you can complete forms for both housing search or offer to accommodate (in English/Ukrainian);
  • Accommodation and transfer search — from the UkraineNow initiative;
  • Ukrainetakeshelter.com — service in English to find/offer housing for refugees from Ukraine;
  • EU4UA — platform connecting refugees from Ukraine with those the European who can offer accommodation to them;
  • Hospitality Helps initiative helps to find free temporary accommodation for  those who’ve been forced to leave Ukraine. Complete this form on the site to access the database and get help;
  • Yevropi project helps refugees from Ukraine to find free accommodation in Europe;
  • Unterkunft Ukraine — a non-profit alliance that helps Ukrainians to find an overnight shelter or accommodation. Most housing offers are in Germany, however, the site covers the entire Europe;
  • Free overnight stay in the EU (Germany, Austria, Norway, Sweden, Netherlands, etc.) from the German Alliance of Homeowners;
  • NUMA project provides free 1–4 days stay in Germany, Austria, Italy, Spain, and the Czech Republic for people fleeing from the war in Ukraine;
  • Portal for searching for housing in Europe, USA, Canada: the website connects users needing help with those who are ready to provide it;
  • Website for searching for free short-term housing for Ukrainian refugees;
  • Application form for getting a €1000-2000 coupon for housing from Airbnb (suspended until 1st of July);
  • Service to search for roommates to rent housing abroad together (language: Russian);
  • A website for searching free housing in safe cities of Ukraine and abroad (in Ukrainian, Russian and English);
  • A volunteer project’s website accepting requests for accommodation in different countries from people who left Ukraine (in Ukrainian, English and other languages);
  • Hotels and apartments in Europe with discounts for refugees in a special section on booking.com (in Ukrainian, Russian, English and other languages);
  • Couchsurfing now provides free access and unlimited messages for people from Ukraine (in English, Russian, Polish, French, Portuguese, Italian, Spanish, Chinese, German);
  • A platform for connecting people who are seeking and offering help in the forms of shelter, food, other supplies and transportation across the world (in Ukrainian, Russian and English);
  • Website with free housing options around the world. Registration is required. (available in Ukrainian, Russian, English, Polish, German etc.).

Refugees Memos

Updated 1 month 8 days 24 minutes ago

General recommendations

Updated 6 days 20 hours ago

Documents to take with you

  1. Passport or any other ID.
  2. Documents for any children accompanying you (passports, if any; birth certificates)
  3. Documents to confirm relationships, such as marriage certificates, birth certificates. Even if your relatives are not traveling with you now, this may be the reason for their relocation and family reunification later.
  4. Take photos of the essential documents on your phone in case they are lost or stolen.
  5. Keep tickets and documents confirming your route, such as tickets, refueling receipts, etc.
  6. If you were in real danger, keep the evidence. Photos on the phone of destroyed or damaged housing, videos of shelling or bombing may be useful

If you do not have these documents (they were lost, they burned, etc.), take any other documents, such as driver's license, military ID, education documents, birth certificates, savings passbooks, utility statements, registration of housing ownership, etc. The more documents you have in your name, the better.

If you have a child with you

Write a note and sew it on the inside of the child’s clothing. What information to include:

  • about the child (name and surname)
  • about you (child’s parents)
  • phones and addresses
  • your route (starting point; towns and cities you are planning to pass; destination)

Kids get lost, and it is very difficult to contact their parents with no reliable data on them.

TG-bot, where you can report missing or found children, offer your help (сlaunched with the support of the Office of the President of Ukraine, UNICEF, and Ukraine’s Ministry of Social Policy)

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Your actions if you plan to evacuate

1. Choose how you will travel

  • by car; not all routes are safe, there may be traffic jams and blown up roads.
  • by train; the safest way but it is not always possible to get on a train due to large numbers of people.
  • buses / minibuses; check the carrier's information, especially when you travel with a small group of people. Unfortunately, there are known cases of human trafficking.

2. Choose the point to cross the border (we recommend that you look at the most recent information on queues at the border here).

3. You can use a travel (foreign) passport / an internal passport (any kind) / a birth certificate (for children) to cross the border. If none of these documents are available, you will need to write an application for international protection (a refugee status).

4. Animals may cross without documents.

5. Children may be allowed to cross without their parents.

6. Once you cross the border, you will meet volunteers who are ready to help you (feed you, keep you warm, find accommodation, get to other locations/countries).

7. In many EU countries, you can use public transport for free (for citizens of Ukraine only)

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Helpful links  

  • Tips for those who plan to evacuate by train.  
  • Chat-bot «Safety of women behind the cordon»
  • How not to become a victim of human trafficking at the border if you're a woman: memo-1, memo-2.
  • Forbes Financial Guide for migrants: what to do with hryvnias and Ukrainian accounts if you went abroad (in Ukrainian and Russian). 
  • Document with the list of things refugees need to pack for the road (language: Ukrainian).
  • Memo on Twitter for women: how to stay safe at the border, on the road, in another country.

From March 25th, 2022, Ukrainians can apply to the branches of banks in Poland (information on specific bank branches will be announced later) to exchange cash - from Hryvnia to Polish zlotys. The exchange rate will be as close as possible to the official one [Source, 22.03.2022].

How not to fall victim to human trafficking

Updated 1 month 1 day 7 hours ago

How not to fall victim to human trafficking

Human trafficking aimed at exploitation and illicit profiteering is a grave crime against the person which is widespread across the globe. Anyone can fall victim to human trafficking, however, refugees and displaced persons are particularly vulnerable categories. They were forced to leave their homes, with no livelihood, under stress and desperately searching for a chance to start a new, decent life, provide for their family, overcome an addiction. This vulnerability is shamelessly exploited by criminals, who lure in defenseless people willing to believe the promises of jobs, wages and accommodation.

The situation around Ukrainian refugees is similar to many other emergencies that have caused large migration flows, be it natural or technological disaster. Criminals do not waste a single chance to profit from human misery. In this case, such attempts are particularly cinical and cruel as it concerns women, children and the elderly fleeing from shelling, bombing and mines. 

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How does one prevent such a crime? How to avoid becoming a victim of modern-day slavery when all the dangers are seemingly behind you?

1.    First — remember that the risk of falling victim to human trafficking is real.

  • Most commonly, recruiters are the first to appear. These are people who may offer one employment. When it comes to young women and girls, they will be approached about working as a dancer, animator or a photo model, a housekeeper or a nanny, a waitress or a secretary in a "good firm". The promised salary for such a "position" is usually extremely high. The victims tend to find themselves in a situation of sexual exploitation.
  • Romeo recruiters look for approaches to girls, court them, give gifts, promise to marry, and, having gained trust, and often evoking tender feelings in return, involve the victim in forced prostitution.
  • When it comes to the elderly and the disabled, then they may be offered temporary easy work but in reality this turns into forced begging.
  • Young people may be offered by recruiters to work on a construction site or on a farm, and the result will be labor exploitation or exploitation in a criminal sector (for example, in the drug industry).
  • Recruiters gain the trust of a potential victim by expressing sympathy, promising help with paperwork, travel expenses, food, good wages, access to education for children, and access to medical services for those in need of medical care. Do not trust them!

2.    Second — stay vigilant when it comes to seemingly attractive employment and housing offers.

The most common wording that psychologically affects the victim: "The group is almost completely staffed, there are only a few places left"; "Documents can be issued later"; "You should leave immediately, otherwise the vacancy will get away".

Typical signs that you are being deceived

  • No stipulated working conditions (no contract or labor agreement). If there is a contract, you must study it carefully, consult a lawyer, and do not sign if something is unclear.
  • You are being convinced that there is no need for a work visa and knowledge of a foreign language is not required (if you are being offered a job abroad). Working on a tourist visa is a gross violation of the law, do not put yourself in the position of an offender. And without knowing the language, it will be difficult for you to defend your rights in a foreign country
  • There is no information about the company. Check for information online.
  • The promise of high wages in the absence of the necessary qualifications. You can compare the wage with data on the average wage for similar work.
  • A one-way paid ticket, (you will have to "work it off"). This creates the situation of debt bondage with fines that will accumulate for made-up reasons.
  • Illegal passport confiscation under any premise (for example, for registration)a. Never surrender your documents to anyone.

3.    Third — know whom you can contact if trouble came after all and you did find yourself held by force.

  • Memorize the phone numbers and the address of your consulate in another country.
  • Memorize the phone numbers of the hotlines for victims of human trafficking.

Phone numbers:

1547 (Ukraine)

+7 (800) 550 71 40 (Russia)

+48 22 628 01 20 (Poland)

+1 (888) 373 7888 (the USA)

+372 6147 393 (Estonia)

+370 61691119 (Lithuania)

For more countries see the website of theEuropean Commission.

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Take copies of your documents and leave them with the people you are close with. Tell them where you are going to work and leave them the contact details of the firm you have signed a contract with. Agree on a code word for your relatives (for a possible phone conversation in the presence of those who are holding you) that will signal to them that you need help.

Be careful in your online contacts. Remember that criminals make full use of the Internet to recruit potential victims, control and blackmail them. Never post sexual photos or videos online as well as personal information – criminals can take advantage of them. Remember that even people close to you might be taking part in human trafficking.

Stay vigilant. It is easier to prevent a crime than fight its consequences.

Information by country

Countries bordering Ukraine

Updated 1 month 7 days 2 hours ago

Poland

Updated 11 days 21 hours ago

*The most safe and trustworthy way of relocation. 

Full information on legalization in Poland at the moment. 

Answers to frequently asked questions about entry and stay in Poland

ATTENTION! Girls and young women with children! Volunteers in Poland report mass cases of women fleeing alone or with children going missing at railway stations. Criminals pretend to be volunteers and take women’s documents away under the pretext of "paperwork" — these are kidnappings with the purpose of human trafficking. The volunteers urge you to remain vigilant and take precautions:

  1. Never give your passport to anyone else (you may show it, but do not give it away, no matter what  — a real volunteer will not ask you to give away your passport). If they try to take your passport by force, shout, call for help.
  2. Try to stick to other refugees until you reach the aid point. Do not travel around Europe alone and do not get off the train or the bus without necessity before arriving at your destination.
  3. Trust only proven volunteers, not everyone who calls themselves one. If you do not know where to go and what to do next, do not talk to passers-by, but rather go to police officers or other officials.
  4. Spread this information and warn other women about the danger.
  5. If you have witnessed a dangerous incident, report it using this form.

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What everyone should know about:

  • All the covid restrictions have been lifted for Ukrainian refugees. 
  • Any identity document will do for entry. Visa is not required.
  • People crossing the Polish-Ukrainian border due to the war are not obliged to undergo entry quarantine.
  • Mask wearing is not obligatory in Poland starting from 28.03.22, with the exception of healthcare facilities and pharmacies. Quarantine requirements have also been suspended. Source

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Interactive map of help in Poland (reception and information points, refugee camps, pharmacies, hospitals, humanitarian aid, etc.)

  • The EU has activated temporary protection for people from Ukraine fleeing the war launched by Russia. The EU Council voted in favor of this at a meeting in Brussels on Friday, 4 March. The decision has already been published in the Official Journal of the European Union and it took effect immediately. Ukrainian citizens will be able to receive protection on the territory of these countries for a three-year period (in total). The status will be issued under a simplified procedure. For more details
  • 13.03. Poland adopts a law on assistance to Ukrainian refugees. The law will apply retroactively from 24.02.22. It applies to Ukrainian citizens, their spouses not holding Ukrainian citizenship who came to Poland after 24.02, as well as to children of Ukrainian citizens who were born in Poland after 24.02.

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Offers of help (housing or transportation) 

Information from the UN High Commissioner for Refugees in Ukrainian (about international protection, contacts to which you can report crimes, COVID-19 regulations etc.) 

You can cross the Ukrainian border using the documents in “Diia” – source: the Ministry of Internal Affairs of Ukraine.

Support centers for Ukrainian refugees in Warsaw (job vacancies, housing, food, clothes):

  1. The Warsaw Multicultural Center, Jagiellońska 54, phone: +48-22-648-11-11, +48 604 932 969
  2. The Palace of Culture and Science, the entrance from the Central railway station, phone number: +48-22-656-64-63 (24-hour)
  3. Warsaw East railway station, Kijowska 20, main hall
  4. Warsaw West railway station, al.Jerozolimskie 14

Information on assistance to Ukrainians in Poland (a Google doc in Ukrainian with various contacts, FB groups, accommodation websites, help for children and adults etc.)

Information on assistance/resources in Poland for writers and artists fleeing Ukraine (here and here). A part of an up-to-date Google doc with information about work, study, housing etc.

Free legal advice from Warsaw Bar Association; Polish/Ukrainian. Infoline: 800-088-544 Mon-Fri (13:00-17:00)

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General coordination of assistance in Poland:

Temporary housing search help from Warsaw volunteers: fill in a form. (Polish)

Poznań:

Free seminars for children and young people in chemistry labs of the Faculty of Chemistry in Adam Mickiewicz University. Classes will be held on Wednesdays from 16.00 to 17.00 at: Collegium Chemicum, Uniwersytetu Poznańskiego 8, Morasko Campus. Registration form

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What happens after you cross the border

  • If you want to get help provided by the Polish government upon arrival in Poland do NOT write in your destination when filling in the documents! Because after that you will be redirected to a help point, and then to the place of residence. How the housing system works (residence): the state provides systematic transportation from the border to the reception point. There, authorities direct you to the place of residence. The state also provides transportation from the point to the place of residence. Source, Source 2. Go to one of the reception points, there you will be provided with food, opportunity to rest and necessary information. 
  • Those without passports enter the “Сonsent of the commander of the Border Guard” stay procedure, which implies 15 days of legal stay. During this time you can apply for a stay in Poland (yes, military personnel will accept applications even without passports) or for international protection.

In Poland you can apply for a U.S. visa without a passport (English).

Information about entry conditions and assistance in Ukrainian sign language for people with hearing disabilities

A booklet in Ukrainian with information about Poland (What to do after crossing the border, transport, medical care, pets, refugee status, schools, work, psychological counseling, information by major cities)

Infoline for refugees in Poland: +48477217575. Open from 9:00 to 15:00, from Monday to Friday, except holidays.

International protection:

  • Belarusians and Ukrainians on the territory of Ukraine can apply for international protection at the Polish border. 
  • About the purpose of international protection in Poland – here
  • A mini reminder about the process of applying for international protection – here
  • International protection granting procedure step by step – here.

Information about entry conditions and assistance in Ukrainian sign language for people with hearing disabilities 

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Legalization of Ukrainian refugees who DO NOT have Ukrainian citizenship

On the basis of Article 32 of the Act on foreign nationals all refugees from Ukraine are allowed to enter Poland.  

Citizens of Belarus who were legally (with a residence permit) on the territory of Ukraine at the time of February 24, 2022 and left for the EU due to the outbreak of the war are automatically subject to the EU Council Decision on granting this category temporary protection

Temporary protection is valid throughout the EU. The procedure for confirming the status of temporary protection has not yet been determined.

The attitude towards Belarusian citizens remains the same, and all delays in administrative procedures happen only due to the heavy workload of the Department for Foreign Affairs. Details here

If you do not have a visa and any reason to apply for international protection, but you want to wait until the law is introduced, be sure to send the documents for a residence permit by mail to the nearest UW (Urząd Wojewódzki), no later than the 15th day of your stay in Poland.

Here you can find instructions for filling in. 

Try to find a point that suits you. For example, in article 187: point 6 is suitable for married couples, point 7 is suitable for those with children, point 8 is suitable for everyone else. 

Grounds for a residence permit application are outlined in article 187

You can also look for them in article 186

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Transport:

  • Czech Railways (ČD) offers humanitarian transportation from the Polish-Ukrainian border to the Czech Republic. 
  • Here you can request a transfer from the Polish border.
  • Ukrainian citizens can request a free bus ticket from Flixbus.
  • A chat for mutual help in transport from the border and to Polish cities; Russian.

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Useful links:

Chats:

Working border crossings with Ukraine

Updated 1 month 3 days 20 hours ago

All the Ukraine–Poland border crossing points are open. You can cross every Polish checkpoint at the Ukrainian border on foot.

BCP queue monitoring

Ukrainian border checkpoints in operation:

  1. Dorohusk – Jagodzin (road point, the TG-chat
  2. Dorohusk – Jagodzin (railway point)
  3. Hrubieszów – Volodymyr-Volynskyi
  4. Hrebenne – Rava Ruska (road point, the TG-chat)
  5. Werchrata – Rava Ruska (railway point)
  6. Korczowa – Krakovets 
  7. Przemyśl – Mostyska (the TG-chat)
  8. Medyka – Shehyni (the TG-chat)
  9. Budomierz – Hruszew (the TG-chat)
  10. Zosin – Ustylúh (the TG-chat)
  11. Dołhobyczów – Uhrynów (the TG-chat)
  12. Krościenko – Smolnica (the TG-chat)
  13. Krościenko – Khyriv

You can get insurance and a green card at every border checkpoint. 

You can get it from insurance agents who are located at every checkpoint. Hotline phone numbers: Hestia +48 58 766 34 04 , PZU +48 22 505 15 63

Refugee reception centers

Updated 1 month 5 days 5 hours ago

1.Suchodolski Palace Communal Culture and Tourism Center, ul. Parkowa 5, 22-175, Dorohusk – housing estate

2.Border Culture and Recreation Center, ul. Spółdzielcza 8, 22 - 540, Dołhobyczów

3.School Complex in Horodło, ul. Piłsudskiego 58, 22 - 523, Horodło

4.Primary School in Lubycza Królewska (back of the sports hall), ul. Jana III Sobieskiego 5, 22 - 680, Lubycza Królewska

5.Common room, Korczowa 155 37-552 Korczowa

6.Sports Centre - Medyka - Medyka 285, 37-732, Medyka (they definitely need help)

7.Primary School in Krowica Sama 183, 37-625, Krowica Sama

8.Former Primary School in Łodyna,  Łodyna 41, 38-700, Ustrzyki Dolne

9.Multicultural Centre in Warsaw, Jagiellońska 57, 03-301, Warsaw

10.Reception centre in Bydgoszcz: ul. Zygmunta Augusta 20. Close to the railway station Bydgoszcz Główna.

All these refugee reception centres on the same map.

Transfer to Poland

Updated 1 month 5 days 5 hours ago

There is no gas at the border Ukraine – Poland!!

Fill up your fuel tank 150-200 kilometers before the border. 

  • Ukranian citizens have been granted the right to use TLK and IC trains, as well as Warsaw public transport, for free until 25th March. To do that, you need to have your passport or another document confirming your citizenship with you. The source
  • The website for coordination between passengers and drivers at the border Poland – Ukraine. Both the refugees who need transport and the volunteers who are ready to drive them to Polish cities can register and leave a request there.
  • The form for people who need transport from Ukraine to the Polish border. 
  • Transfer from the border to Polish cities, you will need to fill the form
  • The list of drivers who can meet you after crossing the Polish border. Another list of drivers, and one more
  • The database of transport and accommodation in Poland
  • The form in Belarusian for people in need of help upon arrival (transfer, accommodation, lawyers etc.).
  • The volunteer telegram chat to seek transport from the border and to Polish cities (language: Russian).
  • Ukranian citizens in Poland can apply for a free ticket for Flixbus buses (boarding at Przemyśl and Rzeszow). You can also get a free ticket from a company employee at the bus station in Przemyśl. They will be wearing a green jacket with the Flixbus logo. To receive an online-ticket, you need to send a request via the email: service@flixbus.com.ua, stating "UKRAINE" as the subject of your email. In the email itself, you need to write: 
  1. departure city: Przemyśl or Rzeszów, 
  2. arrival city, 
  3. your name and surname, 
  4. your phone number, 
  5. the email address where you wish to receive the ticket.
  • Free UBER ride from the border post at Hrebenne, Dołhobyczów, Dorohusk, Zosin, Budomierz, Korczowa, Medyka to Lublin or Rzeszow with the promo code POMOCLUBELSKIE or POMOCPODKARPACKIE. The promo code gives you two free rides (max. 300 złoty each) between the cities Lublin or Rzeszow and the border posts mentioned above. The code is valid until 12th March 2022.
  • For children with cancer and their families: transportation from the border, accommodation and full provision (including medical assistance) on Polish territory. An official organization. If you are already on the border or in Poland: +491736117126, Marianna. If you are still in Ukraine and are looking for transport: +380675972499, Yarina, or +491796902854, Yulia.
  • Transfer from the border, help with accommodation and employment, legal and psychological help: +48 533 391 569; +48 881 535 503.

Pets

Updated 12 days 3 hours ago

You can enter Poland with your pets without veterinary documents. You only need to declare them at the border and then issue the documents when you are already inside the country. When crossing the border without documents, you need to state in your declaration "zgodnie z procedura nadzwyczajna" (in accordance with the emergency procedure).  

If you can state the registration address in Poland at the border, then you will be able to take your pets with you right after crossing it. 

If Poland is a transit country on your way to other EU countries, then you will be obliged to leave your pets at the border for quarantining. During the quarantine, pets are placed in special animal shelters close to the border. You will be able to get your pet back in 3 weeks. All the expenses for the pet's boarding and care are covered by the Polish side. We assume that animals will be also vaccinated against rabies, but this information hasn't been confirmed yet.The website with the information (in Polish and in English).

Useful links:

Useful Links

Updated 12 days 5 hours ago

Transportation:

The citizens of Ukraine can ride for free using the TLK and IC train, as well as the public transportation of Warsaw. You need to have a passport or other ID with proof of citizenshipSource.

Important

Currently, the cheapest air tickets often have the layout in London. Although transfer passengers do not need to have an English visa, it is important to remember that in transit flights are only the flights where

  • All tickets have to be purchased from the same airline;
  • As one ticket;
  • You are not going to move from one airport to the other;
  • You can’t claim your baggage in London;
  • Ryanair is not a transit air company (most likely other low-costers aren’t as well).

Accommodation:

  • Website of accommodations search for refugees in Poland (languages: Polish, Ukrainian, Russian, Czech, English, Hungarian, Romanian, Slovak).
  • Here you can have assistance with accommodation (in Ukrainian)
  • Assistance with accommodation, transfer, legal assistance here
  • Large FB group offering help: transfers, clothing, accommodation, doctors (accommodation, transport)
  • Accommodation in Poland,  google spreadsheets with lists of housing offers: one, two, three
  • Telegram group with housing offers
  • Torun, accommodation for 100 women and children. If necessary, they offer transfer from the border. Contact: Yulia, 662261527.
  • Application for free accommodation (in Ukrainian)
  • Poznan, accommodation with 60 beds +48515125943 (added on Feb 27)
  • Warm building for temporary accommodation with shower, internet access, and food
  • Curator of housing in Poland
  • Housing assistance, Fb group
  • Temporary accommodation in Poland from the Ukrainian House in Warsaw, you need to fill in an application
  • +48698688755 free accommodation in Warsaw, +447428357364 (Whatsapp) ー 50 beds for the night stay, Warsaw suburbs
  • Warsaw, accommodation assistance, 24/7
  • Poland, housing opportunities, phone 793744940
  • 731090690 (Andrei), 514356260 (Meyrbek), 575930814 (Kristina) offer housing:Bygdoszcz:
  1. ul. Startowa 36
  2. Toruń: ul. Slowackiego 63/2; ul. Kochanowskiego 9/8; ul.
  • Accommodation in Krakow
  • Accommodation assistance (Wroclaw, Warsaw, Krakow) +48790884921 (Aleksei) +48881432385 (Slavik) +48790884949 (Aleksandra) +48790884926 (Yevgeniy) +48790884966 (Pavel) +48790884943 (Inna) +48790884959 (Vlad) +48796147648 (Liza) +48736174567 (Yuri)

Children:

  • Free kindergarten opportunity in Krakow
  • Assistance to families with children and adults with developmental disorders (temporary housing, school/kindergarten application assistance, assistance in document preparation and job search)

LBGTQ+ assistance:

Various kinds of help:

Telegram chats

Belarusian communities:

Cell service:

Cellphone operator Play offers 120 free minutes to call Ukrainian numbers (Kyivstar, Vodaphone, Lifecell) and 10 Gb to use in Poland. For current and future clients, the cost of calling Ukraine is reduced by 80%. Source.

Notary and legal assistance

Updated 1 month 5 days 18 hours ago

Memo on legal questions in Poland (in Russian)

Legal information for Ukrainian citizens seeking entry and stay in Poland: UA, PL, RU.

Notaries offering pro bono assistance notarizing parental consent for a child to cross the border with a designated guardian or one of the parents: 

  • Lublin: Anna Ugolnik (Anna Kutnik): kutnik@notar.pl
  • Wlodawa: Jacek Tereszczuk: tereszczuk@notar.pl
  • Chelm: Monika Przetocka: 825652255
  • Lubartów: Elżbieta Pruszczak: pruszczak@notar.pl
  • Kluczbork: Kancelaria Notarialna Ewa Szydło, tel. 77 447 21 21,biuro@notariuszkluczbork.pl, www.notariuszkluczbork.pl
  • Jakub Kur
  • ANNA JAŹWIŃSKA: +48 22 381 25 73

Legal assistance

  • Aleksandra Dydak, tel: +48 uñlll509450285, kancelaria@adwokatdydak.pl
  • Piotr Dobrowolski, tel: +48 600272769, adwokat@piotrdobrowolski.com
  • Adriana Duks-taniewska, tel:  +48 602711486, kancelaria@duks.pl
  • Antoni Koprowski, tel. +48 502031149, antoni.koprowski@kancelaria-kgg.pl
  • Aleksander Olender, tel/whatsapp: +48 667 431 706, aleksander.olender@olenderlegal.pl
  • Legal information for Ukrainian citizens seeking entry and stay in Poland: UA,PL,RU
  • Legal information line (Mon - Fri, 10 am - 6 pm): to make an appointment, call 688 205 117 or use Telegram
  • Free legal assistance in Poland, Facebook group
  • Free legal assistance in Szczecin
  • Memo on legal questions in Poland (in Russian)
  • Free legal assistance in Bydgoszcz
  • Aleksandra Dydak, tel: +48 uñlll509450285, kancelaria@adwokatdydak.pl
  • Piotr Dobrowolski, tel: +48 600272769, adwokat@piotrdobrowolski.com
  • Adriana Duks-taniewska, tel:  +48 602711486, kancelaria@duks.pl
  • Antoni Koprowski, tel. +48 502031149, antoni.koprowski@kancelaria-kgg.pl
  • Aleksander Olender, tel/whatsapp: +48 667 431 706,aleksander.olender@olenderlegal.pl

Translation/Interpreting:

  • Translators/Interpreters UA, PL: +48 663 656 424, +48 693 706 200, +48 796 446 032, +48 571 274 471
  • Translation PL-EN-DE

Medical and Psychological Support

Updated 13 days 23 hours ago

Medical care:

Psychological care:

Assistance to people with oncological diseases

  • Assistance to people with oncological diseases
  • Free assistance to people with cancer, radiotherapy for Ukrainian citizens. Coordinator: Olga, +48690963221 Amethyst (centrum-radioterapii.pl)
  • Free consultation and the possibility of treatment in Luxmed Oncology institutions. The National Health Fund funds treatment under the same conditions as for Polish citizens. Contacts: +48224698365 / +48224698334 / +48601310244 tomasz.sarosiek@tomaszsarosiek.pl or Piotr Poraj Poleski in messenger

Abortion help

  • Abortion without borders provides information and financial support to people in Poland who need an abortion.
  • Abortion Support Network provides advice, financial assistance and accommodation to those who need an abortion (languages: English, Polish, Spanish, Maltese) and who are located in Poland, Romania, Hungary, France, Spain, Czech Republic, Ireland, Northern Ireland, Isle of Man, Malta, Gibraltar.
  • Aborcyjny Dreamteam provides information about abortion in Poland in Ukrainian, Russian and English.

Humanitarian aid

Updated 11 days 21 hours ago
  • Summary table of humanitarian aid in Poland (compiled by Israeli volunteers)
  • Database for refugees: accommodations, transport, work, humanitarian aid, medical, legal, psychological support, help for animals (languages: Polish, Ukrainian, English) [Source]
  • Humanitarian aid (blankets, pillows, bedding, towels, clothes, food)
  • Humanitarian aid Bialystok
  • Humanitarian aid in Warsaw
  • Humanitarian aid in Kutno
  • Humanitarian aid and accommodation in Krakow - pomoc@u-work.pl (email)
  • Humanitarian aid warehouse "Pobach." Address: Warsaw, St. Alexander Church, located at Plac Trzech Krzyży (look for the door sign biblioteka parafialna)
  • Map of the humanitarian aid organizations and refugee camps
  • Promotion from Plus: Ukrainian citizens can buy a smartphone for 1 zloty (one device per person; documents confirming Ukrainian citizenship are required; the promotion is valid throughout Poland as soon as the devices are in stock; store addresses are available on the website, in Russian).

Romania

Updated 12 days 5 hours ago

Those entering from Ukraine can take a free train from any town on the border to any town in Romania with the documents received at the border.

CFR Călători also provide free transportation.

  • Information from the UN on entering Romania from Ukraine (in English and Ukrainian).
  • Article in MC.today with the information, useful advice and contacts for refugees in Romania (languages: Ukrainian, Russian).
  • A PDF guide on entering and staying in Romania that includes contact information of the local NGO’s and companies offering free assistance (in Ukrainian).
  • Contact info for the Embassy of Ukraine in Romania: Bucharest, Bdul Aviatorilor 24, Sector 1. Phone: +40-212-30-36-60, emb_ro@mfa.gov.ua
  • A map for finding help in Romania (housing, humanitarian aid)
  • A form for requesting help in Ukrainian (transfers, housing, food, medical help, etc..)

Border posts between Ukraine and Romania:

  1. Porubne – Siret the coordinates: 47.988433, 26.060907 Phone number: +380 372 585 396
  2. Dyakovo – Halmeu the coordinates: 47.998066, 23.001606 Phone number: +38 03 13 32 10 55

Real time tracking of waiting time at the border crossings with Romania can be found here.

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For the citizens of Belarus and Russia

The citizens of Belarus and Russia who want to return home may fly out of Romania to Serbia, and then on to Russia. AirSerbia continues flying from Belgrade to Moscow. Russian and Belarus citizens leaving Ukraine or Moldova and entering Romania with the intent to transit, do not require a visa or a biometric passport. They do not need to be quarantined.

Any individual regardless of citizenship may ask for asylum in Romania. The applications are processed according to the national legislation. Additional information can be obtained from the General Inspectorate for Immigration.

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Transportation

WizzAir provides Ukrainian citizens with free flights from Romania

Transfers on Ukraine-Romania border

Car transfers from the customs: +40 724 003 696

People arriving from Ukraine to Romania can get a free FlixBus ticket. The boarding takes place in Suceava and Tulcea. To get a free online ticket:

  • Go to website FlixBus
  • Click the chat box in the bottom right corner;
  • Enter your name, surname, e-mail;
  • Select the "Voucher" category and any subcategory;
  • A chat conversation with a consultant who will help you to book a free ticket will start.

For more information on getting free tickets from FlixBus: post on Facebook.

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Refugees

Romanian National Council for Refugees hotline: +40730073170

Ukrainian citizens who would like to apply for a refugee status in Romania should contact the Regional Centers for Housing and Procedures for Asylum Seekers in the following locations:

  • Bucharest Municipality, str. Vasile Stolnicul, nr. 15, bl. 13, sector 2, Phone number: 021/2408427; e-mail: bucuresti.igi@mai.gov.ro
  • Galați Municipality, Str. Săvinești nr.2, Galați, județul Galaţi, Phone number: 0236/323878; e-mail: galati.igi@mai.gov.ro
  • Giurgiu Municipality, Bulevardul 1907, Giurgiu, județul Giurgiu, Phone number: 0256/421240; e-mail: timisoara.igi@mai.gov.ro
  • Timișoara Municipality, Str. Armoniei nr.33, Timișoara, judetul Timiș, Phone number: 0256/421240; e-mail: timisoara.igi@mai.gov.ro
  • Rădăuți Municipality, Str. Perilor nr.2, Rădăuți, județul Suceava, Телефон: 0230/564462; 0230/564463; e-mail: radauti.igi@mai.gov.ro
  • Satu mare, Maramureș, str. Cetății nr.1A, Phone number: 0262/280005; e-mail: maramures.igi@mai.gov.ro.

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Children

Unaccompanied underage individuals may also seek asylum. Refugee status and additional protections are provided for an unlimited time period. The Romanian government provides the applicant with a temporary ID. Please find detailed information at this link (in Romanian).

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Pets

The rules for importing animals from Ukraine have been simplified: the owners can bring their pets without documents, vaccination records, and microchips. The form can be filled out on the spot. There is a rule that no more than 5 pets (dogs/cats) per person may be brought in. PETA partner in Romania offers free vaccination of dogs and cats as well as veterinarian help, lab work, and providing the animals with enough food. Please contact eduxanima@yahoo.com

A group of volunteers on Facebook that provides free kenneling and treatment of animals in their shelter.

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Housing

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Medical

  • Free medical help (instructions in Ukrainian are under the Romanian text)
  • A Facebook group of a Romanian Medical Center that is offering free medical assistance
  • Assistance with transfers to specialty clinics in Romania for cancer patients in need of urgent treatment: +38 073 350 15 50, Аnna

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Employment

Consultations for refugees on employment in Romania (in English).

___

Volunteers and support groups:

___

Food

  • Free meals for refugees in Bucharest: a list of venues (in Romanian)
  • A Facebook group offering assistance with meals to women with children in Bucharest
  • Free meals for the refugees in Gura Humorului (English/Romanian)

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Useful links:

  • A list of resources for Ukrainian college students and scientists on finding academic positions, housing, etc. in Romania.

Slovakia

Updated 15 days 1 hour ago

Slovakia has granted Ukrainian citizens fleeing from war temporary asylum from March 1st to December 31st 2022. Entry into Slovakia is granted to all citizens. Basic rules for border crossing are as follows:

  • Entry is permitted for those who hold a biometric passport or, in its absence, an internal Ukrainian passport. Other identity documents (including expired documents) are also acceptable.
  • COVID tests and passenger locator forms are not required for entry.
  • Holders of a valid biometric passport can legally stay in Slovakia for 90 days.
  • Belarusian nationals entering Slovakia from Ukraine without visas, residence permits, permanent residency status or citizenship are allowed free movement within the EU. They have been granted 90 days from the date of entry to legalise their stay in any EU country.
  • Passengers with Ukrainian passports or identity documents are exempt from train fares in Slovakia.
  • Ukrainian citizens are permitted by the veterinary service to transport accompanying pets non-commercially, even if they do not comply with the current regulations. However, a form must be filled out (in English, Ukrainian, or Slovak) and the animal must be reported to the local veterinary clinic of the EU destination country.

For more information about entry into Slovakia (including the situation at border crossing points), the conditions of stay and assistance for refugees fleeing Ukraine, see the websites of humanitarian organisations Human Rights League and Mareena (they provide legal advice and integration assistance for refugees in Slovakia).

Additionally, answers to frequently asked questions related to transport to Slovakia can be found on the official Slovak Government website or on the Labour, Social Affairs and Family Affairs homepage.

FAQ document from Human Rights League about international protection and political asylum (in Russian)

Transport:

  • Transfer Slovakia–Czech Republic (volunteer drivers organisation);
  • Search for transport from Ukraine;
  • Czech railways operates humanitarian trains from the Slovak-Ukrainian border to the Czech Republic.

Accommodation:

Work / studies:

  • Information for writers and cultural workers fleeing Ukraine. Click here to find the updated Google Doc with information about jobs, education, accommodation etc.
  • Online school for refugee children (volunteering opportunity);
  • FB group for employment (Russian/Ukrainian).
  • FB group for work in Slovakia and Europe

Assistance and detailed information about staying in Slovakia:

Useful contacts:

  • Help from a Russian-speaking group of volunteers: finding housing, registering with the police, applying for social benefits, accompanying as interpreters. Their TG-channel Help Nitra and FB group. Contacts:
    • Tatyana: FB, +421 951 477 026 (TG and other messengers), pomoshch24.02@gmail.com;
    • Sofia: +421 951 370 256.
    • This group also organized a warehouse (address: ŠD Zobor - Dražovská cesta 2) with humanitarian aid (clothing, food, household chemicals, bedding, children's toys and strollers, etc.). Working days and hours of the warehouse: Monday, Tuesday, Wednesday, Friday, Saturday 11/12 — 17; Thursday and Sunday — holidays. Contact phones for communication: +421 951 477 026 Tatiana; +421 951 522 647 Nadezhda.
  • Slovak Ministry of the Interior (ladislav.chabrecek@minv.sk; telephone: +4212961050730, +421905607843);
  • Slovak Ministry of Foreign and European Affairs (vladimir.simonak@mzv.sk; telephone: +421259783080, +421918660332);
  • +421918366968 —  Information line for Ukrainians;
  • UN migration department hotline in Slovakia: 00421 5263 0023 (calls from abroad), 0850 211 478 (calls from Slovakia).

Useful links:

Moldova

Updated 10 days 6 hours ago

Crossing the border 

You can enter the Republic of Moldova with an ID (if you have no passport). Covid-19 test results are not required. Minor children may cross the border with either their Birth Certificate, National Registration Identity Card, or Passport. Vehicles may enter the Republic of Moldova without any “Green Card” insurance provided that it is purchased within 24 hours of entry.

The border into Ukraine may be crossed with Ukrainian National Passport with a registration of residence in Ukraine only. You also may cross the border with Moldova with online electronic documents from the “Diia” app -  according to a source at The Ministry of Internal Affairs of Ukraine.

You may ask for Political Asylum at any border crossing checkpoint with Moldova, at any police station, or an office of the Bureau for Migration. A verbal communication is enough to ask for asylum. 

The employees of the government entity where you asked for asylum shall help you to fill the asylum request form. For more information you can call the Law Center at +373 60574848, +373 68828180 or call the Bureau for Migration and Asylum of the Ministry of Internal Affairs of Moldova at 080001527. 

24/7 Hotlines at Diplomatic Representations in Ukraine:

  • Kiev: +380683842016,почта: email: kiev@mfa.gov.md
  • Odessa: +38099242083, email: odesa@mfa.gov.md

Contact the Ministry of Foreign Affairs and European Integration of the Republic of Moldova free of charge (including calling from abroad) at any location in Moldova at +37322232002; +373222010 47, or via email at call.center@mfa.gov.md

Temporary housing hotlines in the towns of Trans-Dniester for the Ukrainian refugees:

 Tiraspol +37353391277, +37353393501, Bendery +373552251 80, Slobodzeya +37355725141, Grigoriopol  +37321032078, Duboksary +37321535980, Kamenka  +37321621422.

Ukraine-Moldova border crossing checkpoints 

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Pets 

Refugees from Ukraine may enter Moldova with their pets even if they have no veterinarian certificates or a vet passport. For details see here, here and here.

Veterinarian help: 

  • Animal oncology and intensive therapy center Zoomama
  • List of animal hospitals, offering free veterinarian help to animals that arrived with their refugee-owners from Ukraine.

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Housing 

The Ministry of Internal Affairs created temporary centers in Palanka and Oknitse. The temporary centers provide basic humanitarian, legal, and food assistance. The centers accommodate refugees for 72 hours. The refugees also receive  food packages and hygiene kits. Representatives of the Bureau for Migration and Asylum present to help with documentations. Medical personnel and Social workers are also helping there. 

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Medical help 

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Children

Children’s Center Genius accepts pre-school age children, call 069 928 007, 068 112 555.

 Children’s Center “Happy Life” provides free childcare 9am to 1pm.

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Food

At address 20/1 Albisoara Str, Kishinev, any Ukrainian passport holder can receive a food certificate for Euro12/Leu 250 at Pegas chain stores. 

Free lunches for Ukrainian refugees in Kishinev. 

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Job

  • Website for finding a job for refugees in Moldova (languages: Romanian, Russian).
  • Facebook group for finding a job for refugees in Moldova.
  • Telegram channel with job offers in Moldova (languages: Russian, English).

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Useful links 

  • Mobil service provider Orange Moldova offers 30 free minutes of phone calls to Ukraine. This offer may be activated daily at My Orange or dialing  *100*2341# for individuals and *100*1134# for companies. In similar way the cost of voice calls to Ukraine will be discounted by 85% and cost 1 leu only to all prepaid subscribers. Source 
  • Summary table with humanitarian aid in Moldova
  • “Resonance” center in Tiraspol helps women and children with accommodations, transport, humanitarian, psychological and legal help: website page with contact information.

Help chats: 

Other: 

Volunteers:

  1. Natalia Gociu
  2. (speaks Russian): help with housing, pet food.
  3. Diana, +40 (751) 076 320 (speaks English): help with housing (5 persons), pet food. 
  4. Андреа 00 40 (754) 017 165,  cafe Bindu (speaks English): help with food, housing 

Russia

Updated 7 days 36 minutes ago

Leaving Russia:

Entry to Estonia is allowed if the certificate of vaccination (any vaccine) or evidence of special circumstances is presented.

For Ukrainians:

  • Site with information for citizens of Ukraine who were transported to Russia and want to get to Europe (also available as Google-document)
  • Information for Ukrainians transported to Russia by force (useful Telegram bots, phone numbers, legal advice); in russian
  • Legal memo for citizens of Ukraine who are taken to Russia from lawyers of the “Helping to leave” organization
  • Memo for citizens of Ukraine "What to do if you are evacuated to Russia" in the TG-channel "Free Belarus Center"
  • A TG-bot where you can ask for help: @helpingtoleave_bot
  • TG-chat "St. Petersburg on the way from Ukraine to Europe": helping Ukrainian citizens in St. Petersburg to leave Russia
  • TG-chat "Moscow on the way from Ukraine to Europe": helping Ukrainian citizens in Moscow to leave Russia
  • TG-bot to contact the coordinators for the project “In Transit to Europe”: helping Ukrainian citizens to leave Russia
  • FB-group "Друзі Маріуполя в Естонії": helping Ukrainians who were taken to Russia to leave to Estonia

Information about evacuation from Russia, job search abroad, psychological counseling, grant support for scientists, etc.

Assistance:

  • TG-chat “Help to Refugees in Nizhny Novgorod”: essential items, accommodation, job, transport 
  • TG-chat: assisting Ukrainians in Belgorod with accommodations, paperwork, receiving humanitarian aid and moral support
  • Summary table with humanitarian aid in Russia (compiled by Israeli volunteers)
  • Social service “Grazhdanskoe sodejstvie” (The Civic Assistance Committee) provides consultations on obtaining medical help and asylum for the refugees from Ukraine that are already in Russia, and help in the preparation of the address to the migration services: Moscow, Olimpiyskiy Prospekt, 10, building 2 (hotline: +79854289916)
  • “DOCTOR LIZA”, Charity Foundation named after Elizaveta Glinka, provides humanitarian aid and coordinates people in Rostov Oblast (Rostov Region).
  • Assistance to refugees in Belgorod
  • Humanitarian Aid from the Russian Red Cross
  • Humanitarian assistance to mothers with children
  • Humanitarian assistance from the Orthodox Christian help services “Miloserdie-na-Donu” (Charity-on-Don): 8-800-775-81-30, 8-903-488-87-78, 8-952-363-11-66.
  • Legal Support Center for people coming from DPR and LPR: +7 (863) 2-918-918, op@rostov.er.ru
  • Rostov-on-Don Administration Hotline: call +7 (863) 243-23-39, +7 (863) 240-31-67, +7 (863) 240-31-69, +7 (863) 240-32-23.
  • Free consultations with legal, psychological, medical experts
  • Search and rescue team “LizaAlert” accepts requests from refugees from Ukraine to find their relatives on the territory of Russia (hotline: 8-800-700-5452)
  • Humanitarian assistance in Krasnodar: 8 (918) 431- 04- 37
  • Belarusian Diaspora in Saint Petersburg: Telegram channel
  • Belarusians of Saint Petersburg: telegram chat
  • Anonymous psychological counseling from “NeGoryachaya Linia” (“Not Hot” hotline): phone number for women:  8-800-707-78-46; phone number for men: 8-800-707-54-65 (operation hours: 9 am – 9 pm, Moscow Time, GMT +3)
  • Google-table with one-time job offers for Ukrainians on the territory of RF [Source in Twitter]

“Iskusstvo Zhit’” (Art to live) works on Voronezh and is ready to provide the following kinds of assistance:

  • Informational assistance: 8-952-550-54-42 / Natalia;
  • Schedule legal assistance appointment: 8-952-550-54-42 / Natalia;
  • Psychological counseling: 8-908-130-66-16 / Yelena;
  • Charitable assistance: +7(950) 775-12-86 / Lidia Maksimovna;
  • Providing accommodation (170 beds; supported by National Chamber under the Governor of Voronezh Oblast): 8-900-30-20-189/ Yulia.
  • If someone faces extradition from the Russian Federation, we will assist with the lawyer free of charge. We work with “Grazhdanskoe Sodejstvie” (Civic Assistance) and Moscow Helsinki Group.

Coworking centers of Moscow non-profit organizations

Voronezh

  • Central district: Ul. Ordzhonikidze, Central District Social Security Administration. Hours of operation: Monday – Friday, 10 am – 4 pm, phone number: 255 34 40.
  • Leninsky District: Ul. 20-letija Oktyabrya St, 44 (entrance from the yard), Leninsky District Social Security Administration. Hours of operation: Monday – Friday, 10 am – 5 pm, break 1 pm – 1:45 pm, phone number 277 33 94
  • Sovetskiy District: Ul. Domostroitelej, 30, Sovetskiy District Administration, entrance to the former “Malinovka” café. Hours of operation: Monday – Friday, 9 am – 5 pm, break: 1 pm – 2 pm, phone number 206 91 74
  • Kominternovskiy District: Ul. Yeletskaia, 4. Kominternovskiy District Social Security Administration. Hours of operation: Monday – Friday, 9 am – 6 pm, break: 1 pm – 2 pm, phone number 246 44 72;
  • Levoberezhny District: Ul. Mendeleeva, 2b, Levoberezhny District of Voronezh Social Security Administration. Hours of operation: Monday – Thursday, 9 am – 6 pm, Friday, 9 am – 4:45 pm, break: 1 pm – 1:45 pm, Saturday, 10 am – 1 pm, phone number 249 67 74
  • Zheleznodorozhny District:  Leninskiy Prospect, 157, room 27, Zheleznodorozhny District Administration (entrance from the side of Zheleznodorozhny District court). Hours of operation: 10 am – 5 pm, phone number 260 87 71. The humanitarian aid is also collected at the Zheleznodorozhny District Social Security Administration (ul. Ostuzheva, 1a) from 10 am to 5 pm, break 1 pm – 1:45 pm, phone number 222−93−23

Moscow Oblast

Hotline numbers by the Federal Subjects of Russia:

  • Kursk Oblast: +7 (4712) 72-30-03
  • Voronezh Oblast: +7(473)262-78-75,
  • Belgorod Oblast +7 (4722) 39-99-99
  • Oryol Oblast: +7 (4862) 44-98-76
  • Moscow Oblast: +7 (498) 505-41-70
  • Bryansk Oblast: +7 (4832) 44-30-00
  • Lipetsk Oblast: +7 (742) 22-88-60
  • Ryazan Oblast: +7 (4912) 25-72-90 (operational headquarters to welcome refugees), +7 (4912) 51-36-10 (Ryazan Oblast Ministry of Social Development)
  • Penza Oblast: +8 (800)-234-49-73
  • Saratov Oblast: +7 (845) 249-91-33
  • Samara Oblast: 8 (800) 100 5661
  • Volgograd Oblast: +7 (4442) 79-99-99
  • Republic of Mordovia: +7 (8342) 28-31-31
  • Republic of Tatarstan: +7 (843) 288-46-96
  • Republic of Bashkortostan: +7 (347) 222-87-89
  • Chelyabinsk oblast: +7 (351) 239-71-05
  • Nizhny Novgorod Oblast: +7(831) 439-99-99
  • Ulyanovsk Oblast: +7 (8422) 39-99-99
  • Orenburg Oblast: +7 (3532) 308-999
  • Kirov Oblast: +7 (8332) 64-21-77
  • The Udmurt Republic: +7 (3412) 51-99-99
  • Kabardino-Balkarian Republic: +7 (8662) 39-99-99
  • Mari El Republic: +7 (8362) 69-02-63.

Other:

A resource on how to talk to friends and relatives who believe propaganda: cards with reasoned answers to common misconceptions (in russian).

Hungary

Updated 1 month 5 days 2 hours ago

03.03 Entry is allowed for everyone with the personal identity document Source.

Actual legal information for people fleeing Ukraine

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Anyone who was legally present in Ukraine can cross the Ukrainian-Hungarian border. According to the asylum law “people who were forced to leave their country due to an armed conflict, civil war or interethnic conflict (...) “ are eligible for temporary protection. This includes Ukrainian citizens who are arriving from Ukraine and third-country nationals, legally living in Ukraine. 

It is important to mention that temporary protection is not the same thing as refugee status. The first one is a temporary status that can be cancelled by the government anytime

Crossing the border with children:

  • Children who are crossing the border with their mothers only need a birth certificate. 

Crossing the border with animals:

  • Veterinary service of Hungary prepared for animals, which are arriving from Ukraine with their owner (no chip, vaccination, blood work required). A simplified registration form is required for entering Hungary.

Ukrainian-Hungarian border crossings:

  • Luzhanka — Beregsurany (+380314142304)

Google Maps link. Location: 48.165287, 22.574335

  • Vylok — Tiszabecs (+380314323905)

Google Maps link. Location: 48.093617, 22.835448.

  • Tisza(Chop) - Zahony

Google Maps link. Location: 48.418898, 22.170348

Since February, 27 the above-mentioned border crossings are working 24 hours a day. 

Opening hours of certain border crossings changed on April,1 (Source):

  • Kosyno - Barabás (07:00-23:00, UTC +1)

Google Maps link. Location: 48.256064, 22.457212

  • Dzvinkove - Lónya (07:00 - 19:00, UTC +1)

Google Maps link. Location: 48.315428, 22.332395

You can only cross Chop border point by car or train, other ones need to be clarified.

Volunteers on the border are using Google Translate. Also, there are people who know Ukrainian.

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Transportation

On March, 21 places of registration were changed for refugees arriving in Budapest by train.

To get to a new place of registration in Budapest Olympic Center, you need to get off the refugee train on the Kőbánya felső station, where you can get on the bus that will get you there. 

If you are taking a regular train, you will be met by representatives of civilian protection and police on the Budapest-Keleti Railway Station and Nyugati Railway Station. There is no information about transportation to the new place of registration from railway stations. 

Source 1, Source 2.

MAV and GYSEV railway companies are offering free “Solidarity ticket” (“Szolidaritási jeggy”) for:

  • Ukrainian citizens(passport or an ID-card is required); citizens of other countries who is legally present in Ukraine(certificate is required)
  • A person, applying or already recognised as a refugee or a protected person arriving from the Ukraine
  • Children traveling with them (no documents required)

The “solidarity” ticket is valid in every MAV and GYSEV train all over Hungary. You must get a ticket in the cash deck; every person is required to have a ticket, regardless of their age.

“Solidarity” tickets are valid in special carriages of InterCity trains, coming from the Zahony station. People eligible for these tickets are free of any charges. This right does not extend to other intercity trains.

MAV-START trains timetable

The “solidarity” ticket is also valid on international trains, but only until the railway border stations.

You can buy tickets for international trains at every main Budapest railway stations.

Buses from Budapest to Vienna:

  • Migration Aid organized a regular bus service(no stops in between) from the Madridi street in Budapest to Vienna.

Two stops in Vienna:

  • For transit passengers - Wien Hauptbahnhof railway station.
  • To apply for a refugee status in Austria - Registration Center of Migration Office.

There will be representatives of volunteer organizations waiting to help passengers.

Place of departure on the map

Bus leaves 3 times a week: on Tuesday, Thursday and Saturday at 10:00.

You can book the tickets here.

Source.

Airlines:

Wizz Air is offering free tickets for Ukrainian refugees on the flights to the continental Europe from the countries bordering Ukraine(Poland, Slovakia, Hungary, Romania).

The offer is only available on the company website

Carry-on bag(max. size 40 x 30 x 20 cm) is free. Any additional baggage should be paid. It is necessary to have a Ukrainian passport or an ID card.

Source

Budapest airport

Debrecen airport

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Housing

Informationabout free housing and jobs with free housing provided by volunteers. To find a job, you can either see the list or submit an application. Women and children can apply too, volunteers are trying to help with kindergarten or school.

Website with information about housing, provided by volunteers or charities. (It is possible to choose different options — type of housing(mostly rooms), capacity, living with children/pets, location, language of the owner)

Map with housing offers (the description is in Hungarian) 

Website with housing offers. The free ones are marked with the 1000 HUF(if the owner is paying for public utilities) because the website is not able to post listings for free. 

Housing help from volunteers

Google Form for finding a place to sleep.

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Organizations and institutions

Ukrainian Embassy in Hungary: +3614224122, +3614224123; huconsul@gmail.com

National Directorate-General for Aliens Policing: Budapest, Budafoki út 60, +3614639108.

The Hungarian government established a help-line, where you can get information about asylum procedures, crossing the border, entering Hungary and providing documents. You can also get help if you are in a specific circumstance.

Free phone number in Hungary: 06 80 310 310

Free phone number in Ukraine: 0 800 504 546

Free phone number for other countries: +36 1 550 1828

Email: menekultinfo@me.gov.hu

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Medical care

Ukrainian citizens is provided with free emergency medical care in almost every hospital. 

Phone number for emergencies: 112

Ambulance phone number: 104

Free mental health assistance (In Ukrainian, Russian and English languages) 

Budapest:

First Aid Center for Ukrainian Refugees of the Honvéd hospital is located near the Nyugati pályaudvar, next to the platform and tobacco shop.

Assistance for children:

In case of emergency, call the Heim Pal children’s hospital. Phone number: +36 1 459 9100. Address: Budapest, Üllői út., 86 (Google Maps link)

24-hour hotline to provide information about medical care for children(medical care, hospitalization, consultation, COVID-19, vaccination): +3680200223

People holding dual(Ukrainian and Hungarian) citizenship can contact the local pediatrician. You can get more information here: +3614761100

Mental health assistance for children in crisis situations: +36304434751

Assistance for adults:

People holding dual(Ukrainian and Hungarian) citizenship can contact the local primary care physician. You can get more information here: +3614761100

Free gynaecological services are available for pregnant and non-pregnant people from the Duna Medical Center.

Hungarian/English phone number: +3617907070

Ukrainian phone number: +36706980696

Address: 1095 Budapest, Lechner Ödön fasor, 5

Hotline for people with diabetes: +36303114977

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Useful links:

Belarus

Updated 2 days 19 hours ago

Helpful links for refugees

  • Help for Ukrainian refugees in Minsk: TG-chat (language — Russian);
  • Chat for help in Gomel: link to TG (language — Russian);
  • Information from the Website of the UN Refugee Agency (in Russian, English, French, and Spanish) on how to apply for asylum in Belarus;
  • Website Refugee Support Center (languages: Belorusian, Russian, English).

Leaving Belarus

Attention: official government websites of the Republic of Belarus might be blocked abroad. Use VPN, for example, Chrome extension: Urban Free VPN, and choose Belarus in settings.

How to get ready for departure: a checklist.

How to get a visa

  • Without a visa, you can travel from Belarus to Kazakhstan, the United Arab Emirates, Georgia, Turkey, Armenia, Azerbaijan, Egypt and other countries [More about travel without visas for citizens on the Foreign Ministry website];
  • The Italian Embassy in Minsk resumed issuing Schengen tourist visas. More info on the website of the embassy (language — Russian);
  • EU visa (Poland): the embassy now opens visas as normal. Visa center website. Embassy contacts (for emergency situations): minsk.wk.sekretariat@msz.gov.pl, +375173885231;
  • EU visa can be issued in Georgia or Armenia. You can also receive a humanitarian Polish visa in Georgia: TG-channel “Belarusians of Georgia”.

Transport

  • Belarus has lifted restrictions on crossing its border. Citizens of Belarus and foreigners are not restricted in leaving the country via the ground and air checkpoints.
  • Car. When leaving the territory of the Republic of Belarus in a car, one has to possess:
    • “Green card” (mandatory insurance). "Green Card" insurance certificates issued by Russian or Belarusian insurance companies are now considered invalid on the territory of Ukraine;
    • Full set of documents for the car: driving license, registration certificate, technical inspection certificate, medical certificate on the state of health, insurance certificate.
  • Train. Through Kaliningrad. You can board the train only if you have a Schengen visa or national visa to Lithuania.
  • Buses. Since March, 21 there is a daily bus service between Minsk and Warsaw, departing three times a day. Departure time from Minsk: 10:40, 20:00(via Brest), 21:45(via Grodno). You can buy the ticket here.

Relocation to Georgia

Animals

  • To enter an EU country with an animal, you will need a veterinary certificate, which is issued on the basis of form №1, a veterinary certificate, or a veterinary passport. You can find more about form №1 and examples of certificates here;
  • Checklist of documents for leaving Belarus with an animal;
  • Regulations on leaving the country with an animal by different types of transportation.

Help from volunteers

  • If you leave and have no opportunity to take the animal with you immediately, fill out the application for volunteer help in Minsk and Mogilev (temporary transfer, help with paperwork for the pet, if you are not in the Republic of Belarus, help with transportation of the animal abroad;
  • If you can help with transfer or transportation, fill out the volunteer application.

Personal experience

  • Information from FB on exporting animals from the Republic of Belarus;
  • Chat of animal owners who are moving to Poland;
  • Example of transporting animals to Georgia.

Additional information on the rules and procedure for crossing the state border:

Useful links

  • Aid program for Belarusians and Ukrainians (language — Russian);
  • Form for documenting discrimination against Belarusians;
  • Minsk urban platform (FB page): aid to those who leave Belarus and Ukraine, or stay in Belarus. (languages: Russian, English)
  • TG channels of BySol foundation: memo and general information on departure and evacuation;
  • Bot for experience sharing;
  • Questionnaire for aid requests for Belarusians who left Ukraine after 24.02 or were fired for their civil position;
  • Free legal assistance for repressed Belarusians from the District Rada of Lawyers in Warsaw in partnership with the Belarusian Solidarity Center: TG-chat hotline (labor, family, criminal law);
  • The "Spravka" website: A memo for women on family law issues, including domestic violence and divorce. You can get free legal advice (language — Russian);
  • How to talk with loved ones who believe in propaganda: site with reasoned answers to common delusions (language — Russian);
  • TG-channel with information about professional and educational programs, internships, and workshops in the sphere of art (language — Belarusian).

Entering Belarus

  • According to data from the Border Committee of the Republic of Belarus, Belarusian checkpoints work as normal, and the Belarusian side provides help to citizens who come from Ukraine;
  • For citizens of Belarus, foreign citizens, and stateless people, there are no restrictions on entering Belarus. However, with few exceptions, foreigners and stateless people must have a PCPCR test or a certificate of vaccination;
  • Since March 19th, Belarus and Ukraine do not have a railroad connection, as stated on air of “Current Time” by the President of the Board of Ukrainian Railway Oleksandr Kamyshin;
  • With questions about safely exiting Ukraine and choosing a transit route to Belarus for Belarusians, Ukrainians, and citizens of other countries, it is recommended to turn to the Foreign Ministry of the Republic of Belarus: +380504062330; +375173794771, +375173792673, +375172792872.

Other countries

Updated 1 month 7 days 2 hours ago

Austria

Updated 11 days 19 hours ago

General information

General information  for Ukrainian refugees in Austria

Online document with answers to frequently asked questions about Ukrainian refugees staying in Austria.

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Entrance to the country

Ukrainian citizens who have a biometric passport usually do not need a visa for entrance to Austria for short-term stays up to 90 days (within a 180-day period). Without a biometric passport, a longer term stay, or to work, a visa is required.

Official state site with all necessary information in Ukrainian, English and German.

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Transport

European train companies provide free passage to passengers with Ukrainian passport or identity document in Austria.

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Chats

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Housing

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Medical assistance

  • Website of the organization in Vienna that offers help to those that need an abortion (in English, German, Polish)

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Useful links

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LGBTQ+

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Domestic animals

Refugees from Ukraine can bring their pets into Austria without any special documentation requirements. The main thing is that the animal should be accompanied by a person responsible for it (owner/neighbor, etc.). Also, if possible, it is recommended to bring a certificate of vaccination. Any veterinary measures, such as rabies vaccinations, are carried out after entry.

Azerbaijan

Updated 13 days 1 hour ago

Today when speaking about refugees Azerbaijan mainly means ethnic Azerbaijanis who are now citizens of Ukraine, i.e. the Azerbaijani diaspora

You should keep in mind that Azerbaijan is trying to remain neutral [the source, 11.03.2022]. Nevertheless, the country accepts ethnic Azerbaijanis and their family members fleeing from Ukraine.

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Entry requirements

Ukrainian citizens may enter Azerbaijan. To do this, they need to have an official certificate confirming the completion of the full course of vaccination, a certificate of negative PCR test results for COVID-19 (more information about anti-COVID measures you can find here), and entry permission by the Operational HQ. Upon arrival they can apply for refugee status, an asylum seeker or be registered as a migrant residing at their relatives’ place.

Mainly women, children, and people over 60 years old, who due to Ukrainian laws have the right to seek asylum in other countries, will be able to take refuge in Azerbaijan.

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Accommodation

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Regularisation of stay

  • The Law on granting refugee status (in Russian).

According to the law ethnic Azerbaijani who are citizens of Ukraine can stay in Azerbaijan for 90 days. The state grants them territorial asylum. After these 90 days they can apply for a temporary resident identity card. [The source, 16.03.2022]

The refugees are required to register as migrants within 15 days. The Republic of Azerbaijan State Migration Service is in charge of the procedure. The review of the application for refugee status might take up to 6 month. For this period foreigners are provided accommodation and three meals daily. However, once you apply for refugee status, you have to wait for at least half a year before you get the work permit.

If the asylum seeker is married to a citizen of Azerbaijan, they can just register as migrants and find a job. They can also get registered at the healthcare system, and contact the Ministry of Labour and Social Protection or the Employment Agency.

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Psychological counselling

The program of providing psychological counselling to those fleeing Ukraine is founded by the Community Council at the State Migration Service of Azerbaijan. The program is for Azerbaijani who have left Ukraine and for other people fleeing the region. [The source, 03.03.2022]

  • Those needing free psychological counselling can call 0502448004 or 0124098004, or send an email to office@prim.az

Belgium

Updated 10 days 6 hours ago

03.03. New EU Temporary Protection Directive took effect: war refugees will be granted with temporary protection in the EU (they will be granted a residence permit and have access to education and the labor market for a period of one year and with the possibility of renewal)

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Entering a country

The company of Belgian railways SNCB has opened a program “Help Ukraine”, which lets Ukrainian citizens to travel across Belgium and other European countries for free (the list includes Germany, Holland, Luxemburg, France). To participate in the program you need to buy a "Help Ukraine" ticket in Germany, in the Deutsche Bahn company, or display a Ukrainian passport.

In order to travel for free by high-speed trains TGV and Thalys, you need to contact the SNCB international ticket offices to obtain a special ticket. For Eurostar high-speed trains - to the staff of the Channel Terminal at the Brussels - Midi station.

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Temporary Protection Status

When you reach Brussels, if you do not have a place to stay, Ukrainian refugees should report to the Registration Center at Palais 8 at the Heysel in Brussels. Here you can get a Temporary Protection Certificate and  assistance with accommodation. If you have accommodation initially, you can register later.

You can find more details in the Telegram chat Help for Ukrainians in Belgium.

Emergency help from the Free University of Brussels for students, teachers, academicians, and administrative workers from Ukraine, Russia, and Belarus whose education or work has been stopped because of the war in Ukraine (in English/French).

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Accomodation

With a temporary protection certificate you can receive registration documents. You will need to:

  • Register at your host family's address based on a temporary protection certificate.
  • Contact your local municipality. After checking your residence, you will be included in the register of foreigners and issued an electronic card A.
  • Obtain Annex 15, which is valid for 45 days (Annex 15 refers to unrestricted access to the labor market). Do it before checking residence and/or issuing card A, 
  • In case of moving, notify the municipality about the change of residence. This is crucial for receiving official mail, and for granting and maintaining certain social rights.
  • Electronic card A is valid until 03/04/23, then it can be renewed every 6 months (up to 3 years in total).
  • For foreign children under 12 parents/guardians may also obtain an identity card in addition to the A card with the same validity period.

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The Medicine

People who have received a residence permit on the basis of temporary protection are required to join the state health insurance system. A temporary protection certificate from the DVZ is sufficient to be eligible for registration with the statutory health insurance system.

You need to choose a health insurance company and join it. If you need help with this, please contact the “Sickness and Disability Insurance Auxiliary Fund”. Joining the public health insurance system is retroactive from the first day of the quarter in which the person applied to join the health insurance fund or HZIV (e.g. if you applied before March 31, 2022, insurance will be “backdated” - from January 1, 2022 ).

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State Support (Living Wage)

People who have received a residence permit on the basis of temporary protection are entitled to social services (with the equivalent of a living wage if they are poor).

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Work

People who have received a residence permit on the basis of temporary protection have the right to work if they have a resident card A or Annex 15. (Article 10, 6° of the Royal Decree of September 2, 2018 on the employment of foreign citizens). Resident Card A and Attachment 15 will say "Labour Market: Unlimited". If you are willing to work as a self-employed person, it is necessary to apply for a professional card in accordance with the general rules.

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Receiving family allowance and civic integration

People who have received a residence permit on the basis of temporary protection have the right, but not the obligation, to complete the integration program in Flanders (social orientation course, Dutch language course, registration at the VDAB or Actiris labor exchange and additional consultations).

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Special codes in the national registry that relate to the status of temporary protection:

  • From March 22, IT 141 (which contains information about family composition) will temporarily create a new code living (LOG) 06 "temporary protection". This will make it possible to distinguish between the host family and recipients of temporary protection status who are visiting them.
  • On March 7, 2022, code 2.3.0 "Temporary protection" IT 202 of the national register was also activated. This code contains information about the reason for the residence. This allows municipalities to issue category A cards to people under temporary protection. This code is registered on the day the certificate is issued.
  • On March 7, 2022, code 3 "Displaced persons" IT 205 was also activated. This code indicates the category in which a particular person is located when entering the register. Therefore, this information should also be included in the personal file of the person(s) concerned.

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Combination of temporary and international protection

You always have the right to apply for "international protection" even if you have been granted temporary protection or its status has expired (Article 50 of the Aliens Act and 17 of Directive 2001/55). BUT - examination of an application for international protection of a person who has been granted temporary protection is suspended until the termination of the temporary protection regime (Article 51/9 of the Aliens Act).

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Useful links:

  • Information brochure for Ukrainians seeking asylum in Belgium (in Ukrainian)
  • Useful information for refugees in Belgium. General questions, housing, opening of a bank account and other
  • How to apply for asylum in Belgium, information at the UN Refugee Agency website (in English, French and Dutch)
  • Mutual aid telegram chats for Ukrainians in Belgium here and here
  • Help/resource information in Belgium for writers and cultural figures fleeing Ukraine. Part of the updated Google doc with information about work, study, housing, etc.
  • List of resources in Belgium for Ukrainian students and scientists to find academic positions, housing, etc.
  • Summary table with humanitarian aid in Belgium
  • The Free University of Brussels provides emergency assistance to students, teachers, academics and administrative staff from Ukraine, Russia and Belarus whose studies or work activities have been interrupted due to the war in Ukraine

Bulgaria

Updated 13 days 5 hours ago

Entrance

General information

Ukrainian citizens have a right to apply for asylum in Bulgaria even if they do not have a valid passport to travel abroad.

In case there is no valid passport, adults should provide other documents with a photo (identity document, driving license) that will verify their identity and Ukrainian citizenship on the border.

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Children

Children under 14 who are accompanied by a parent or other relative of full age (grandfather, grandmother, aunt, uncle, full-aged brother or sister) and do not have a passport or another document with a photo have to provide their birth certificate or another official document that confirms kinship between a child and an adult relative.

Children from 14 to 18 without a passport can provide another identity document or an official document that confirms kinship with a parent or other adult relatives whom they are traveling with.

Children under 18 without any escort who want to enter the country on the Bulgarian border are let in the country and sent to the social services. This is applicable to children who enter the country:

  • without parents;
  • without relatives;
  • with adults they do not have kin relationship with.

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Registration

One can apply for asylum and protection to any Bulgarian authority, including border police staff at border checkpoints.

Bulgarian border police must provide asylum seekers with relevant information and an interpreter (based on the Law on Asylum and Refugees, art. 58, paragraph 6).

Application for international help from Bulgaria can be filed in oral or written form [source].

Detailed information about international protection, entrance with children, registration and legalization in Bulgaria (languages: Ukrainian, English, French, Bulgarian, Arabic, Farsi, Dari, Pashto, Urdu).

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Housing

  • Application for help with searching for housing for Ukrainians who are already in Bulgaria (languages: Ukrainian, Russian, English, Bulgarian).
  • Help with housing in different countries (including Bulgaria); languages — English, Ukrainian;
  • Help with housing in different countries (including Bulgaria), language — English.

Important: from May 31, 2022, Bulgaria is changing the rules for the stay of Ukrainian refugees. Those staying in free hotels in Bulgaria will need to leave them due to the end of the humanitarian state program. There will be an opportunity to get housing in municipal or state dormitories, but the number of places is limited — 15 thousand beds. [Source]

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Useful links

  • Free legal consultations, representation, and legal protection for people looking for  a shelter in Bulgaria; phone (from abroad): 00359 2 980 20 49/00359 2 981 33 18; phone (from Bulgaria): 02 980 20 49/02 981 33 18; address: Sofia, Usundzhovska str, 1; email: refunit@bghelsinki.org; websites: bghelsinki.org (languages: English, Bulgarian); asylum.bg (languages: Ukrainian, English, French, Bulgarian, Arabic, Farsi, Dari, Pashto, Urdu)
  • Application for those who need evacuation from Ukraine to Bulgaria (languages: Ukrainian, Russian, English, Bulgarian)
  • Information about governmental financial assistance in Bulgaria
  • Humanitarian aid spreadsheet in Bulgaria
  • FB group:: Help & Shelter Ukraine
  • FB group: humanitarian help for Ukrainians (language — Bulgarian)
  • FB group: help and information for Ukrainians fleeing Ukraine to Bulgaria (languages: Ukrainian, Bulgarian)
  • TG chat: mutual aid for Ukrainians in Bulgaria
  • Ukrainian diaspora in Varna website (language — Ukrainian)
  • Information about help/sources in Bulgaria for writers and cultural workers fleeing Ukraine. Part of the updating Google document with information about employment, studying, housing etc.

Kyrgyzstan

Updated 1 month 7 days 2 hours ago

Памятка для прибывших в Кыргызстан

Bosnia and Herzegovina

Updated 13 days 23 hours ago

Information on how to apply for asylum in Bosnia and Herzegovina from the Website of the UN Refugee Agency (language: English)

Accommodation offers for Ukrainian refugees can be found here.

Brazil

Updated 17 days 2 hours ago

United Kingdom

Updated 14 days 17 hours ago

Entrance

Eurostar announced free entrance into Great Britain for the citizens of Ukraine, who have Ukrainian passports and visas. 

You need a visa to enter the United Kingdom of Great Britain. 

Per March 18, there are several schemes described on UKVI (United Kingdom Visas and Immigration site) that allow citizens of Ukraine to get it. Here are the basic ones:

  • Ukraine Family Scheme - for those who have relatives legally residing at the UK territory
  • Ukraine Sponsorship Scheme (Homes for Ukraine) - support of Ukrainian citizens leaving the country because of war, and do not have relatives in the UK. In this case, citizens of Great Britain can become sponsors.

There are other possibilities explained in the document above.

You can apply for visa in one of other VACs:

  • Hungary
  • Moldova
  • Poland
  • Romania

Addresses of VACs

Before visiting VAC, you need to register online and get a registration number GWF.

If you need help:

  • Get in touch with UKVI.

phone: +44 808 164 8810 (0808 164 8810, if you are already inside of the UK) — pick option 3. It is a free call, hours of operation are Mon-Fri, 24 hours.

  • Phone for a consultation: +447742088531 (Olga).
  • Actual information about getting a UK visa for citizens of Ukraine, from March 18, in Russian and in English

Housing

Useful links

  • Information about the help/resources for Great Britain for the writers and people of other creative professions, escaping Ukraine. Part of the renewable Google Doc with information about work, study, housing, etc.
  • “Help4Ukraine Refugee GB” TG-chat to help refugees from Ukraine who want to settle in Great Britain
  • An NGO’s site helping to find a sponsor with accommodation in the UK. To register one needs to fill in an application form (languages: Ukrainian, Russian, English)

Germany

Updated 7 days 10 minutes ago

If you are fleeing Ukraine because of war and relocating to the EU, you can find essential information here. It includes information about your rights concerning crossing the border, entering the EU countries, your right to temporary protection and application for international protection, and also your travel rights within the European Union.


Explanation of the EU directive on temporary protection for ones who escape from the war with  Russia. Important: don’t confuse temporary protected status with refugee status.

Who can take advantage of temporary protection:

  • Ukrainian citizens that permanently  resided in Ukraine before this date;
  • People without citizenship or citizens of other countries who have refugee status or equivalent national protection in Ukraine;
  • Family members of people listed in the 2 previous paragraphs, if the family had already been staying in Ukraine and resided there until February 24, 2022;
  • People without citizenship or citizens of other countries residing in Ukraine who have a residence permit in Ukraine and can’t return to their original country safely.

What is provided:

  • simplified procedure of border control and more flexible entrance terms (for instance, if a person doesn’t have an international (travel) passport or their passport is not biometric);
  • right to live in the EU;
  • access to the EU employment market;
  • access to medical services in the EU;
  • access to social help in the EU.

Validity period:

One year (since 03.03.2022) with an automatic extension for 6 months if the situation doesn’t improve, and then for the same period if needed. After this time, the EU council can extend the protection for one more year - up to 3 years total.

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Entry and possibility of a long-term staying

Currently and until 23.05.2022, most Ukrainian citizens don’t need to have a visa to enter the territory of Germany. You are also allowed to stay in the country at least until May 23. 

During this time, you can explore what possibilities for a long-term staying in Germany do you have:

  1. You can apply for permission to stay (Aufenthaltserlaubnis), according to the §24 Residence Law. You can find more information here.
  2. You can apply for asylum. However, experts don’t recommend doing it now. You can find more information here.
  3. You can apply for a long-term visa. Usually, you can do it only in the German consulate in your country. However,  there is currently an exception for everyone who doesn’t need a visa to enter FRG. Suppose you meet all the requirements (for instance, for a student visa, a skilled worker visa, a family reunification visa, etc.). In that case, you can request this document in the Federal Foreign Office (Ausländerbehörde) at your place of staying. You can find the address on this site.
  4. If you are of Jewish ancestry, you can also apply in Germany for the so-called “Antrag auf jüdische Zuwanderung”. [Source]

Transportation

To Germany

  • Free pass on long-distance trains Poland-Germany. The trains depart from Warsaw, Gdansk, Przemyśl (border with Ukraine), Cracow, Vienna, Wrocław. You have to provide the document confirming Ukrainian citizenship.
  • Buses to Germany depart from the Ukrainian border (websitesite in English, German).
  • Service “Taxi for peace” (Telegram channel with information about transfers from Ukrainian and Polish borders to Germany, assistance with housing in Germany).
  • PL - DE transport (Telegram channel with information about transfer from Poland to Germany, languages: English, German, Russian, Ukrainian).

Within the country

  • Passengers with Ukrainian passports or identity documents are exempt from riding fare on German trains but the terms of the ride can be different in different states – more detail here.

From Germany to other countries

  • If you want to travel forward from Germany to other countries by long-distance train (ICE, TGV, RJX, IC/EC), you can get a free «helpukraine» ticket in the tourist center DB («DB Reisezentrum»). During the ticket check-in, provide the identity document confirming that you are a citizen of Ukraine (passport or ID card) or a confirmation of registration on the territory of Ukraine. 

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Healthcare

According to the §24 Residence Law, people who get a temporary residence permit (Aufenthaltserlaubnis) are entitled to healthcare services under the law regarding social services for asylum seekers (Asylbewerberleistungsgesetz). Furthermore, healthcare is also available to those who have already applied for asylum in Germany. In both cases, you are not directly covered by health insurance but will only receive the care you are entitled to, which you would need to request.

If you don’t have medical insurance and haven’t applied for asylum in Germany, nevertheless,  you have a right to urgent medical help. In case of emergency approach the nearest hospital or call the ambulance. More details here.

Unless it's an emergency, there is a rule: if you have a severe illness or suffer from pain and don't have money, you can receive help from the Social Security Office (Sozialamt). It also includes urgent care. This site can help you with searching for the office sozialaemter.com. This site can help you with searching for the office sozialaemter.com

Pay attention to the fact that you have to request help before going to an appointment with a doctor. First, you need to get a special certificate „Behandlungsschein“ from the office. It will make free medical services available for you. In some states, you can get a special medical card („Gesundheitskarte“). More details here.

  • Additionally, in Germany, some organizations help people without documents anonymously and for free. If you go there for help, your location will not be disclosed to the Social Security Office (Sozialamt). You can find such an organization nearby on this site (in German). You can also search for anonymous and free medical help on the sites
  • Malteser  (in German) and Medibüros (in German). detail. You can find more details here.
  • On this site (in Ukrainian), you can search for doctors who accept people from Ukraine for free. Besides German, they can speak English, Ukrainian, or Russian
  • In Berlin, you can find more than 500 doctors that provide free psychological and medical help to refugees from Ukraine, for instance, using this site (in German). Also, there you can find out what language the particular doctor speaks. [Source]
  • Free medical care (Google document, in Russian) for those who don’t have insurance, in Düsseldorf and Ratingen
  • Berliner Aids-Hilfe e.V. (website, language: German)
  • Information for cancer patients from Ukraine: how and where to continue therapy in Germany (website, languages: Ukrainian, Russian)
  • Contacts of organizations providing medical, psychological, and legal assistance to people with HIV in Munster
  • A list of practitioners/therapists providing psychological counselling and bodywork recovery sessions to refugees and volunteers in Berlin. There are specialists who speak Russian, English, German, Spanish, French, Portuguese, Hebrew, Serbo-Croatian
  • A Facebook page of an organization that provides assistance to those in need of abortion in Berlin (contacts: ciocia.basia@riseup.net, +48223970500)
  • Dentist in Neukölln, Berlin (refugees from Ukraine can come in without registration and get help free of charge). Address: Dental Center Neukölln Dentist Althoff & Kollegen Berlin, tel.: 030 62982681
  • Google-map containing contacts of Russian-speaking doctors in Saxony (all specialties)
  • Volunteer organization Medibüro helps people without insurance to get medical help in Berlin (site in English, Russian, Arabic, Spainish, French, etc).

Phone numbers and addresses if you need urgent help (information from the project"Germany from A to Z"):

  • Non-emergency doctors on duty (works all over Germany): 116-117 (English, German)
  • Emergency ambulance/fire brigade/rescuers: 112 (English, German)
  • Police: 110 (English, German)
  • If you need prescription medications: doctors on duty at NotfallPRAXIS Marienhospital — in Stuttgart (address: Böheimstr 37, opening hours: Monday-Thursday — from 19:00 to 01:00, Friday — from 14:00 to 01:00, weekends and holidays — from 07:00 to 01:00) and in Esslingen am Neckar (address Hirschlandstraße 97, opening hours: Monday-Thursday — from 18:00 to 23:00, Friday — from 16:00 to 23:00, weekends and holidays — from 08:00 to 23:00). 

Doctors on duty and the ambulance will provide assistance for free, even if you do not have insurance. It is important to have a passport of a citizen/resident of Ukraine and (if you already have) local registration.

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Security

Volunteers from Germany warn that single women and women with children disappear en masse at the railway stations, many such cases have been reported in Berlin. Criminals disguised as volunteers take away women's passports under the pretext of "paperwork" - these are kidnappings for human trafficking. Volunteers ask you to be vigilant and take precautions: 

  1. Don’t give anybody your passport (you can show it, but don’t give it in any circumstances  — a real volunteer won’t require to give the passport away). If they try to take your passport away by force —  scream, call for help.
  2. Try to be around other refugees until arriving at the help center. Don't travel within Europe alone and don't get out of train or bus without urgent need until arriving at the place of destination.
  3. Trust only verified volunteers, not everyone who calls themselves one. If you don't know what to do and where to go next, approach only the police staff or other official people, not random passer-by.
  4. Spread this information and warn other women about the danger.
  5. If you have witnessed a dangerous incident, report it using this form.

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Animals

Ukrainian citizens can bring in the animals without applying for permission in advance. But after the entrance, it is necessary to contact the local veterinarian to determine the animal's health status and take the required measures (quarantine, rabies antibodies, vaccination against rabies, microchipping, getting a passport). [Source]

  • List of veterinarians in Germany (Google table) with addresses, contacts, information on the language spoken by the staff, types of services and free services, languages: Ukrainian, Russian, German, English)
  • Boarding of pets from Ukraine in Germany (Telegram chat)
  • A mutual aid TG-chat to find pet boarding for animals from Ukraine in Germany: "ИЩУ передержку животному в DE из UA"
  • The Berliner Tiertafel organization holds events (including events for Ukrainian refugees) where you can get food and things for animals, as well as veterinary examinations (see Facebook page of the organization)
  • Google-table with contacts of veterinarians and veterinary clinics in Germany (languages: English, German, Russian) [Source]
  • Google-map of veterinarians in Germany

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Help in different cities in Germany

Berlin

  • What to do when you come to Berlin in plain language (Google document, in Ukrainian). 
  • Answers to frequently asked questions from the Land Office for Refugees and the Land Immigration Office (languages: Ukrainian, Russian, English, see at the bottom of the page). 
  • Berlin helps Ukrainians (Telegram channel — assistance with accommodation in Berlin).
  • Hosting People Coming From Ukraine To Berlin (Telegram channel — temporary accommodation in Berlin).
  • Coordination center in Berlin — humanitarian aid, transport, search for housing (website in Ukrainian).
    • Hotline: 0049030500300;
    • Phone number for advice: 004901722684351 (Oksana Shoorlemer).
  • The humanitarian organization in Berlin LaruHelpsUkraine e.V. provides support to people arriving from Ukraine during their entire migration cycle. They provide basic necessities to those who come from Ukraine, help with registration and legal issues, resettlement, social and psychological adaptation and subsequent integration, as well as translation support (site, languages: Ukrainian, Russian, English, German).
  • Welcome Center Berlin (website in Russian, English, German and other languages).
  • Quarteera (Instagram) —  is an organization that supports LGBTQ+. Assistance with transfer to Berlin, moving within the city, temporary accommodation (up to one week), registration, legal consultations, psychological counseling, urgent financial help, food, clothes, medicines. Email: help@quarteera.de
  • Free legal advice for refugees and migrants in Berlin (asylum application, Dublin-rejections, possibilities to stay in Germany apart from asylum, family reunification and communication with the administration such as BAMF, LAF, Ausländerbehörde and Jobcenter) (website, languages: English, German)
  • A step-by-step description of the arrival and registration procedures on the official website of the city in German and English
  • Information on how to register and obtain benefits in Berlin (in German and Ukrainian)
  • A Telegram chat on refugee status, political asylum, health care, and social assistance in Berlin. Updated legal information is sent regularly to the chat room in the form of a guide
  • “Помощь Берлин LaruHelpsUKRAINE” Telegram channel posts information on new laws, job opportunities, courses, and humanitarian aid
  • Official portal of Berlin page with important telephone numbers: emergency services, hotlines for children and women (language: Russian).

Mannheim

  • Official information for refugees provided by the city administration
  • The Caritas Association in Mangaïm offers refugees from Ukraine counseling, free clothing, and more. (site, languages: Russian, German)

Leipzig

Dresden

  • Initiative "Ukrainian Coordination Centre Dresden": a collection of humanitarian and medical aid, provision of temporary housing, assistance to students and education workers, registration of children for school, transfer from the Ukrainian-Polish border and from neighbouring countries to Dresden/Saxony (website, languages: Ukrainian, German, English)

Rostock

Hamburg

  • Official information for refugees arriving to Hamburg 
  • Hamburg: help for Ukrainians in Germany. Hamburg hilft der Ukraine (Telegram channel)
  • Hosting center Ankunftszentrum — at the moment, everything is ready to host refugees. There is Russian-speaking staff in the registration center. The center will organize the paperwork, provide accommodation and cash benefits. Address: Hamburg, Bargkoppelweg 66 a.
  • Hamburg refugee center (Flüchtlingszentrum Hamburg) - personal and comprehensive d consultations about asylum and laws for aliens, as well as employment, qualification and education; we help to determine individual perspectives.
  • Information on refugee assistance in Hamburg: entry, arrival, stay and accommodation in Hamburg, medical care, payments, vaccination against COVID-19, psychological assistance and aid to victims of violence, information for drivers (website, languages: Ukrainian, Russian, German, English, see the paragraph after the cover picture)

Bremen

Cologne

  • All help in Cologne in one place (website in Russian)
  • Blau Gelbes Kreuz - a nonprofit association that has supported the development of free, democratic Ukraine since 2014 and helps victims of war, especially children, forced migrants, wounded, and other categories of people with urgent needs from the regions that suffered from the war.
    • Address: Marktstraße 27, 50968 Köln;
    • Phone: +4915171285703;
    • Email: ukraine@koelnhilft.koeln
  • A Telegram chat where you can ask questions

Hannover

Düsseldorf

  • Official information for refugees coming to Düsseldorf
  • Refugee distribution points:
    • Railway station; 
    • Vogelsnger Weg49 — weekdays during working hours (Fri until 13:00);
    • Nordlicher Zubringer 5 — weekend and non-working hours.
  • All help in Düsseldorf in one place (website in Russian)
  • The city's official website features information on registration, meals, housing, medical care, language courses, insurance, work, and more (website in German, Ukrainian)

Bamberg

Munich

Hessen

  • Instruction with official information for the refugees from Ukraine
  • City administration  provides assistance to Ukrainians (language: German) 
    • Hotline: 08001103333;
    • Email: ukraine@hmdis.hessen.de;
    • Address: Friedrich-Ebert-Allee 12, 65185 Wiesbaden.
  • To get temporary asylum in Hessen, you have reach out for registration to  Ausländerbehörde, which is responsible for your district, , or to the shelter in Hessen by number: 0641 3037010. You can’t just come to Ausländerbehörde and register. You need to reserve a date for a visit, and in smaller towns, it can only be scheduled after 6 weeks.

Nürnberg

Other cities

  • Information about different cities in Germany
  • Entry and asylum in Bavaria: PDF file with information in Ukrainian dated March 5
  • You can google the name of the city in English+ Ukraine [e.g., Weimar Ukraine], and for almost every city/village, you will find a site of the local government with general information (usually in German, but google translate translates to any language).

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Chats / channels of mutual aid

A list of chat rooms, groups and websites organized into groups according to German cities and states.

Telegram chats of mutual aid of Ukrainians in Ukrainian, Russian and German in: 

Augsburg

Baden-Württemberg

Bavaria

Bielefeld

Bochum

Brandenburg

Braunschweig (chat andchannel)

Bremen

Chemnitz (channel andchat)

Cologne

Dortmund

Dresden

Duisburg

Essen

Frankfurt am Main

Hamburg (channel)

Hanover (chat andchannel)

Heilbronn

Jena, Erfurt and Weimar (shared Telegram channel)

Karlsruhe (chat 1 andchat 2)

Kassel

Leipzig

Magdeburg

Mannheim

Mecklenburg

Munich

North Rhine-Westphalia

Potsdam

Saarland

Stuttgart

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General questions

  • Site for refugees from Ukraine with answers to all the essential questions by the Federal Ministry of the Interior and Community (languages: Ukrainian, Russian, German, English)
  • Answers to frequently asked questions on the website of the Federal Ministry of Labour and Social Affairs (languages: Ukrainian, Russian, see at the bottom of the page)
  • Answers of the Federal Office for Migration and Refugees to frequently asked questions about entry from Ukraine and stay in Germany (website, information is updated, languages: Ukrainian, Russian)
  • Everything about life in Germany (information about laws, work, education, healthcare , etc.) 
  • Info board for Ukrainians in Germany — topics on the site: registration, housing, work, health, transport, juridical assistance, animals, integration, etc. (language: Ukrainian)
  • Info board for Ukrainians in Germany  for all cities and states: — topics on the site: procedure of entrance, housing, work, health, transport, legal assistance, animals, integration, etc. (language: Russian)
  • Volunteers have gathered various information on the cloud about helping Ukrainians, mainly in Munich, but also in Germany in general (topics: housing, transportation, help chats, humanitarian aid, psychological help, etc., language: Russian)
  • Help for Ukrainians in Germany (Telegram channel — informational, financial support, accommodation for refugees, translations, support, volunteers)
  • Допомога Німеччина | Help Germany (Telegram channel)
  • Help Ukrainians in Germany (Telegram channel)
  • Help for Ukrainian refugees in Germany (Telegram channel)
  • Information portal "Dopomoga24" on assistance to Ukrainian refugees in Germany: entry and stay in Germany, contacts of primary reception centres for refugees, search for free housing and rent, translation services, humanitarian aid issues, job search, free medical care, information about full-time and online German language courses, etc. (website, languages: Ukrainian, Russian, German)
  • Information about help/resources in Germany for writers and cultural workers fleeing Ukraine. A constantly updated Google document, topics: employment, education, housing, etc, languages: Russian, English
  • A Facebook post with information about the legal basis and procedures for entry and further stay in Germany (language: Russian)
  • You can find answers to common legal questions and hotline/volunteers phone numbers on this state website, as well as here in the form of Q&A
  • The Federal Office for Migration and Refugees offers German language courses for children and adults as well as advice on the integration of refugees
  • You can ask your fellow citizens questions via this FB group: Біженці в Німеччині
  • Germany has simplified the process of granting Ukrainian Jews permanent residence. The procedures are to be specified, but as of now, you can already reach out to Jewish communities in Germany – they will help with the application process. You can find more information here
  • The Telecom phone company is giving out one free SIM card per family. Calls to Ukraine are free of charge. Here is a list of places where you can get a card
  • A spreadsheet on humanitarian aid in Germany (compiled by Israeli volunteers)
  • A selection of useful apps and websites for those who have recently arrived in Germany: an Instagram post (the information is both in the post itself and in the comments)
  • As of June 1, 2022 refugees from Ukraine will be able to receive basic social payments under the Hartz VI program (roughly 400 euros per month). Learn more about how the welfare program will work in this Instagram post
  • MC.today article with information and useful links for Ukrainian refugees in Germany (languages: Ukrainian, Russian)
  • Project "Moabit Hilft" is providing help with accommodations, paperwork, learning English and German languages (site in German). Contact email: wohnraum@moabit-hilft.com
  • FB-group for Ukrainian refugees in Germany
  • Mutual aid TG-chat in Germany
  • Informational TG-channel  "Німеччина Help | Германия"

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Housing

  • Article by DW "How a Ukrainian refugee can find housing in Germany" (in Russian)
  • Searching for housing in Germany for Ukrainians  (site, languages: Ukrainian, Russian, English)
  • Accommodation for Ukrainian refugees in Germany (Telegram channel)
  • An application form for those seeking housing in Germany on the Unterkunft-Ukraine.de project website (languages: Ukrainian, Russian, German, English)
  • A big regularly updated spreadsheet with a list of resources on housing in different cities
  • A website for pet owners seeking housing (languages: Ukrainian, German, English)
  • A website with housing offers for refugees in Germany (languages: German, English)
  • A website with housing and work offers for refugees in Germany (page language: Ukrainian, website language: German)
  • "Zusammenleben Willkommen" platform is used to offer and find housing in Germany. To leave a request for housing you need to fill out a form (site language: German)

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Employment and studies

  • List of employment platforms for employment and employment resources  supporting Ukrainian refugees (site, language: English)
  • This document contains information on the Silent Harbor scholarship program for Ukrainian, Belarusian and Russian journalists fleeing the war (Berlin, Germany) sponsored by the Media in Cooperation and Transition gGmbH nonprofit organization. (Languages: English, Ukrainian, Russian)
  • Site for evaluating and preparing applications to study in German universities (languages: English, German)

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Learning German

  • German for Ukraine 2022, Telegram channel  — free German lessons for Ukrainians in online groups
  • German language courses by Goethe-Institut, with a discount of 99,9% for citizens of Ukraine  (site, language: Ukrainian)
  • A Telegram chat with learning aid from an online language school “MultiTaskers Languages”. The school also offers their free online German language course for absolute beginners to Ukrainian citizens who have arrived in Germany
  • Compilation of free German language courses (languages: Russian, German, English, Polish)
  • Telegram-channel about studying German language (in Ukrainian)

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Video guides

Greece

Updated 27 days 22 hours ago

The EU Directive on Temporary Protection of those fleeing the war with Russia

Eligible persons:

  • Ukrainian nationals
  • nationals of third countries permanently residing in Ukraine
  • refugees and those seeking asylum in Ukraine

Provisions

  • relaxed border control and more flexible entry procedures (for example, for those who have no international passport or no biometric passport);
  • a residence permit;
  • access to the EU labour market;
  • access to medical care in the EU;
  • access to social welfare in the EU.

Duration

One year (from March, 3 2022), and, unless terminated otherwise, it may be extended automatically by six monthly periods for a maximum of one year. 

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Entry

There are now simplified procedures for entering and staying in Greece for Ukrainian nationals who have suffered from the aggression of the Russian Federation.

Holders of the Ukrainian passport with biometric features can enter from all points of entry (land and air) for a maximum stay of 90 days.

Holders of the old type of Ukrainian passport without biometric features can enter from all points of entry with a transit visa required, for a maximum stay of 90 days.

For the above cases, Greek Police will stamp your passport with an entry date.

Ukrainian citizens who do not carry travel documents, can only enter from the Promachonas Border Control station, where they will be provided with relevant documentation by the staff of the Ukrainian Embassy in Greece or the Consulate in Thessaloniki. With this procedure they have the possibility again for a maximum stay of 90 days.

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Children

In case of children of Ukrainian refugees who do not carry travel documents, Greek Police will make a note, under the entry stamp of the passport, of the number of minors that they accompany.

In this case Ukrainian refugees will have to present a certificate of marital status or birth certificate of their children. If you do not have any of these documents, you must complete and file a solemn declaration with the number of children, their name, surname, sex and date of birth. Source

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Money, cards

Liberty Bank cancelled fees for cash withdrawals from Ukrainian cards.

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Useful links

tel.: (0030) 213 162 9600  (operator languages: Ukrainian, English, Greek)

email: ukraine@migration.gov.gr

Address: 196-198 Thivon Avenue, Ag. Ioannis Rentis, 182 33, Attiki

Opening hours: Weekdays 08:00-21:00, weekends and holidays 10:00-17:00

  • Consulate of Ukraine in Thessaloniki (FB, message languages: English, Russian). Admittance: Mon–Fri, to book an appointment call +30231050045.
  • Accommodation assistance  (a Google doc with a list of accommodation available to Ukrainians in different countries and the owners' contact details (languages: English, Ukrainian)
  • Accommodation assistance 2 (a Google doc with a list of accommodation available to Ukrainians in different countries and the owners' contact details (language: English)
  • Info on help/resources in Greece for writers and workers of culture fleeing Ukraine. Part of the live Google doc with information on work, education, accommodation, etc.

Georgia

Updated 14 days 16 hours ago

Crossing the border 

  • Booklet about crossing Georgia border 
  • Information about crossing the land border with Georgia 
  • Georgian National Tourism Administration Hotline for travelers accommodation: 0800800909
  • Informational assistance +995599613113 (Alexander Giorgidze)

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Public transportation in Georgia 

  • Trains (Ukrainians have free train rides to any en route destination) 
  • Shuttle vans (Ukrainians have free bus rides to any en route destination)
  • Buses  (Ukrainians have free bus rides to any en route destination)
  • Taxi (Bolt app is recommended) 
  • Free transfer from/to Tbilisi airport for Ukrainians

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Accommodation

Free housing: 

  • List of hotels/volunteers helping with a free stay 
  • Telegram chat for housing search in Georgia
  • Staying at Ambassadori hotel chain
  • airbnb.com and International Organization for Migration (IOM) help refugees to find free or low-cost housing. Contact IOM for help at prykhystok@iom.int 

Housing rentals: 

Sites for Housing Rentals: 

  • geo-home.com
  • ss.ge(site, languages: English, Georgian, Russian)
  • myhome.ge (site, languages: English, Georgian, Russian)
  • Binebi.ge: buy, sell, rent, real estate rent ( languages: English, Georgian, Russian)

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Healthcare 

  • Pharmacy in Batumi offers 100 Georgian Lari vaucher (per person) for Ukrainians. You shall show your Ukrainian passport to get it. Address: 68 Chavchavadze Str, Batumi
  • 100 Georgian Lari ($30) vaucher from Georgian Pharmacy Chains GPC and Pharmadepot. You shall show your Ukrainian passport to get it. 
  • 50 Georgian Lari humanitarian voucher for a medical examination from Sinevo Gruzia. Any citizen of Ukraine may get a voucher for a biochemical, hematologic, and COVID-19 tests 

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Jobs

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Helpful links 

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I want to help 

  • Application form of volunteer office in Tbilisi, Georgia (fill up the form if you can help with anything in Tbilisi - airport transfer, housing, humanitarian aid, etc.)
  • airbnb.com and International Organization for Migration (IOM) help refugees to find housing. If you can support this initiative and ready to give your housing for free or with a discount to refugees from Ukraine, contact Airbnb

Denmark

Updated 14 days 16 hours ago

According to the government of Denmark, the country will accept refugees from Ukraine. As of now, there is no clear protocol in place.

For consultation, call +45 31 946 7727 (Natalka Hansen)

—-

Information from The Association of Ukrainians in Denmark (the link leads to the Facebook group) as of March 5th:

We do not recommend applying for refugee status even if you don’t have a biometric passport. If you begin the application process, it will be difficult to stop it or to change the legal status. Besides, the refugee status requires staying in the refugee camp.

The government is working on a number of legislative provisions for the Ukrainian citizens who find themselves in Denmark because of the war. The current recommendation is to avoid decision-making for a week or two until the new legislation is passed.

—-

Transportation

To Denmark

  • Help for Ukrainian refugees with going from Poland to Denmark
  • A site with links to the official information on staying in Denmark and free buses from Poland to Denmark for Ukrainian citizens (in Ukranian and English)

Within the country

Passengers with a Ukrainian passport or ID card are exempt from rail ticket charges in Denmark. The source.

—-

Housing

  • Help with housing (a Google doc with a list of free housing for Ukrainians in different countries + the hosts’ contact info; in English and Ukrainian).
  • Help with housing 2 (a Google doc with a list of free housing for Ukrainians in a variety of countries + the hosts’ contact info. English only)

—-

Pets

Companion animals of Ukrainian citizens can be brought into the country without vaccination documents and microchips. However, prior to or immediately upon arrival, pet owners need to contact the Danish Veterinary and Food Administration by sending a request to email@fvst.dk.

The pet owner will then be contacted to arrange for vaccination or quarantine of the animal if there is a risk of rabies exposure.

—-

Useful links

  • Telegram chat for helping Ukrainian refugees in Denmark
  • Information on support/resources for Ukrainian Refugee Writers and Artists. A part of a regularly updated Google doc with information on employment, education, housing, etc..

Israel

Updated 10 days 1 hour ago

Entry

The issue of organizing transportation from the Polish border to Warsaw and then to the centers for the new repatriates, is currently being addressed.

There will potentially be transportation for the new repatriates to Tel Aviv. Please note that this information is about transportation for new repatriates who are citizens of Ukraine and not for citizens of Israel.

  • What do you do if the family repatriation is based on the father/husband’s status, but he has to stay in Ukraine?

Ukrainian men liable for military service are now unable to leave the country. It is currently being decided whether their families will be able to go to Israel without them.

For example, if the father is Jewish, his daughter and wife may be able to repatriate without waiting for the father.

  • Both the future repatriates and their relatives in Israel can apply. The telephone lines of the repatriation Center operate in Hebrew, Ukrainian, and Russian languages. For the repatriates who are currently in Ukraine:
  • Global informational center (toll-free)
    • Sokhnut (The Jewish Agency for Israel) coordinators at the border areas (connections to the communities):
      • 0800504603 
      • 0442300478
      • 380936517177
      • 380960979851
      • 0638318336
      • 380504691840
      • 380952394171

 Lviv: 38-050-4318463, Sveta +38 050-4782235

  • For relatives in Israel:
    • 1800228055 ext. 4 (toll-free)
    • 026367714
    • 026461447
  • For the repatriates currently in Poland
    • Ministry of Foreign Affairs, Poland:
      • Israel Embassy in Warsaw:
        • 24 Krzywickiego 02-078 Warsaw, Poland, phone number +48225970500
        • Phones of the repatriation department:
          • +48575057060
          • +48 75056982
          • +380677703536
          • 0+380677704216

  • For people who have the right to repatriation but came to Israel as tourists:

The Office of Consular Inspection also operates at Ben Gurion Airport, Tel Aviv.

Free plane tickets and accommodation for Ukrainians of Jewish ancestry:

+972536120741 - municipality phone number

  • Consular appointment on repatriation issues in Moldova: Chisinau,  Albisoara st. 4, Atrium Shopping Center, 8th floor. On-premises of the Nativ, Israeli cultural center. Pre-registration is not required.

Israeli Ministry of Foreign Affairs hotline: +97225303911, +97225303919, +97225303155.

Updated information on relocation to Israel from the community of Israeli lawyers: facebook, telegram

Jews who are Ukrainian citizens can call the Israel emergency hotline and request the urgent processing of their repatriation case. Details can be found here.

  1. All the information here is relevant for the Ukrainian citizens entitled to repatriation. NOT for Israeli citizens. NOT for Russian citizens.
  2. Please note that some of the information here is still under discussion. 
  3. Israel is ready to accept people who have the right of return but, unfortunately, is not responsible for transportation to the border.

Where are the representatives of Israel?

In Warsaw, there is the Israeli Embassy and the Nativ representatives. Nativ is an organization that assists Jewish people from the former Soviet Union in relocation to Israel.

Employees of the Embassy and Nativ go to the border every day and meet people on the Ukrainian side of the border.

There are also Nativ representatives and Embassy employees at the border with Moldova. This border is less crowded, but traveling there is more dangerous.

Documents

You need all the documents that prove your connection to the Jewish people. Please note that submitting your documents for the consular inspection in advance is best. In an emergency, it can be done online here. Please carefully read the instructions on how to fill in the questionnaire and read through the list of required documents. 

Here you can find more information about the documents. 

You need to scan the filled questionnaire and the documents needed and merge them into one PDF file (max size 24 MB). Then, you need to email this PDF file to kyiv_migr@nativ.gov.il. 

(You can scan the documents with your phone: on iPhone, you can do that through notes, for example; there are also special apps). 

If it isn’t possible to scan documents in advance, take them with you - the Nativ employees will sort it out on the spot. But please note, emailing the documents in advance would speed up the process.

Healthcare

  • Emergency Center working with the Embassy of Ukraine in the State of Israel: types of assistance needed, ongoing support activities.
  • The Ein Kerem Jerusalem Hospital is ready to accept children with cancer from Ukraine for treatment free of charge. [Source]. The child's family will receive food and household assistance from the MD TERRA "Land of Wonderful Dreams" fund. The parent of the child must send medical documents to milana.mirzayev@gmail.com (letters from volunteers, relatives and friends will not be accepted), they must specify:
    • Surname and name of the parent
    • Surname, name of the child
    • Age
    • Diagnosis
    • Attach medical documents
    • Attach a copy of the foreign passport
    • Parent's phone number
  • Maccabi Healthcare Services opened a dedicated emergency call center. It is available to the refugees coming to Israel, the Maccabi members, and their relatives in Ukraine. Maccabi Emergency phone numbers:
    • In Israel: *3193
    • Abroad +97237952929
    • In Ukraine: +380893243143

I want to help

Account for donations: 

  •  Bank Hapoalim, Bank number 12, Branch 609, Account 72988. 
  • IBAN: IL60-0126-0900-0000-0072-988
  • SWIFT: POALILIT

Humanitarian aid for Ukraine:

  • Humanitarian assistance hub in Haifa.
    • Accepts only the items from the list:
      • Bleeding control products
      • Ventilator valves
      • Hard collars
      • Sterile material for the treatment of burns
      • defibrillators
      • wound dressing powder
      • dressing materials
      • surgical kits (large, small)
      • Syringes with needles (different volumes, needle sizes)
      • diapers for children and adults
      • thermal blankets
      • thermal underwear
      • Scissors for cutting clothes and shoes (atraumatic)
      • sleeping bags
      • long material in rolls – N2, 3, 4, 5 сapron and nylon) 
      • disposable scalpel blades

In Haifa, you could reach out to Sophia for consultation: 0543626279.

Humanitarian assistance hub in Haifa.

Ukrainian Cultural Center in Tel Aviv, Yirmiyahu st. 22, Tel Aviv

Useful links:

  • Information on assistance/resources in Israel for writers and cultural workers fleeing Ukraine. Part of the updated google doc with information on employment, education, accommodation, etc. 
  • Mutual aid chat
  • Financial support/humanitarian aid
    • Whatsapp, reply within 7 hours:
      • Natali  +972 54-315-6952
      • Irina  +972 50-780-6070 
      • Vlada  +972 50-947-6088 
    • Help with transfer from Kyiv to Israel:
      • Galina, +972 53-910-1893
  • Telegram channel for helping Jewish people in Ukraine during the war. You can request a consultation using this channel. In addition, the telephone numbers of Israeli Foreign Ministry employees who assist everyone are provided.

Ireland

Updated 7 days 6 hours ago

The visa requirements for Ukrainian citizens have been lifted. 

Ukrainian citizens without international passports can now cross the Irish border with any of the following documents:

  • a domestic passport,
  • a foreign passport,
  • national ID card,
  • birth certificate. 

Ukrainian citizens can also board Ryanair flights to Ireland using any of these documents.

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Useful links 

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Housing assistance

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Facebook groups

Spain

Updated 31 minutes ago

Spain hosts all refugees from Ukraine, regardless of stamps in the passport and first entry country.

To enter to Spain from the EU you have to present one of 3 certificates:

  • COVID-19 vaccination certificate with the vaccines recognized in the EU;
  • PCR certificate with a negative result, test should be taken not more than 72 hours prior; or an express-antigen test taken not more than 24 hours prior;
  • Recovery certificate.

Also you have to fill out a form (English / Spanish / French / German) on the website of the Ministry of Health.

Getting to Spain

By car

To move throughout the EU countries on land an international passport is not required for Ukrainians.

For moving by car within the EU, you need a green card. People who did not have time to buy an insurance can buy it online in Ukrainian insurance companies. For instance, here.

Cars with Ukrainian numbers must be registered in Spain.

By plane

For moving by plane you must have international passports of all family members (including children) and animals’ documents.

Since March 4, Ukrainians do not need COVID certificates and PCR tests for flights to Spain.

We recommend to fly to less loaded cities: Valencia, Málaga, Alicante, Madrid, Bilbao, Santander, San Sebastian etc. (not to Barcelona). There also are volunteers that will help you.

Airline tickets:

  • Skyscanner.es
  • Wizzair.com offers free tickets from Poland, Romania, Hungary and Slovakia, instead of payment you just need to enter Ukrainian passport number.

Airline, railway and bus tickets: 

By train

If you do not have some of the documents, you will have to use land transport (bus or train). Now there are no special evacuation routes from Poland to Spain.

Moreover, when you go by land transport, documents for animals are not required.

Webites for searching buses and trains within Spain.

Tickets of airline and railway companies:

Other land transport 

Legal stay

If you have a valid biometric international passport you can legally stay in Spain for 90 days without applying for a shelter. This term can be changed due to the situation in Ukraine. 

International and temporary protection

Ukraine citizens can legally stay in Spain for up for to 90 days without a visa. During that period, your rights are equal to those of tourists. You can apply for temporary or international protection*. More information on this can be found here (section «Refugees», subsection «International and temporary protection»).

*All the applications will be considered by the same organisation: Refugees Office.

Information about temporary protection will be regularly updated here. You can find more information about the procedure here and here (pdf-files, Spanish).

How to apply for temporary protection? You can submit an application to the department of National Police (Dirección General de la Policía) or in special appointment centres (centros de acogida, recepción y derivación del Ministerio de Inclusión, Seguridad Social y Migraciones). 

Address in Madrid: 

Social Welfare Centre Carr. de Carabanchel a Aravaca, 91 (map).

Addresses in Barcelona: 

  • Carrer Joan de Austria 118 (9:00–20:00)
  • Calle Llacuna 25 (20:00–9:00)

What exactly will the police do? They will take your fingerprints and give you a document confirming your application for temporary protection, with a foreigner identification number (NIE).

I do not have a permanent accommodation. How will I learn about the decision?  You have to provide a temporary address in your application. Let the Refugees Office know if there are any changes! You should also provide a contact phone number and an e-mail address in the application. You can give the Refugees Office permission to inform you about their decision by phone or by e-mail.

I am under 18 years old. How can I apply for protection? Your application must be submitted by your legal guardian.

Attention: do not pay lawyers for consultations and help with the application. You will not need it, as the process is very easy. Every step of the way in the police station is free as well. Do not pay for opening bank accounts. 

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Documents in Catalonia To receive access to the temporary shelter (housing, food, medical, legal, psychological aid) government of Catalonia asks Ukrainian citizens who are in Catalonia to send letters here: comiteacollida.igualtat@gencat.cat (in English, Spanish or Catalan). In the letter you need to indicate your name, date of birth, phone number, location. If you have come with other Ukrainian citizens’ children, tell about that in your letter. Also indicate if you have health problems.

You can submit an application by phone:

  • inside Catalonia with a fast phone number: 012. Then press «0» to be connected to a Ukrainian-speaking operator.
  • outside Catalonia by phone number: +34932142124. Then press «1», and after a message in Ukrainian «0» and you will be connected to a Ukrainian-speaking operator.

An operator will ask for your personal data (name, date of birth, phone number, location) and send it to the e-mail comiteacollida.igualtat@gencat.cat.

Housing in Spain

In Spain, there is two types of rent: short-term and long-term. Short-term rent is daily, weekly and monthly.

Local services of searching for short-term rent: 

Long-term rent is rent with a contract for 5 years and obligatory residence for at least 6 months. Necessary documents: working contract in Spain, payroll statements or tax reports (Spanish) for the self-employed. Also, you can be asked for extra deposit if owners think indicators are not very good.

It is not easy to rent an apartment without documents, but now Spaniards can comromise.

Websites with long-term apartments: 

If you have no place to spend the night and to eat in Barcelona, contact The Barcelona Centre for Social Emergencies by address Carrer de la Llacuna, 25, Phone: +34 900703030 (Spanish, English).

Medical aid

To receive a free medical insurance policy in Catalonia for Ukrainian citizens with special medical needs (pregnant people, insulin dependent, etc.) or in case of emergency — Marina, +34 687 33 89 27 (private messages). 

Important! Registration of card Cat Salut is a part of the program of getting temporary protection for Ukrainians.

Medical insurance

Help with private medical insurance registration (you need your passport and bank card) — insurance agent Iana, +34 685 179 492.

Transport within the country

In most cities in Spain street parkings are paid. You can find the schedule of free of charge time near parking metres.

The meaning of the colour marking of parking zones: green — paid parking, where you can park for free from 20:00 tо 08:00, and sometimes on the weekend, blue — paid parking, yellow — parking is forbidden, white — free parking. If there is an inscription «RESIDENTES» in the parking place — you can not park your car (regardless of the colours). These are places for locals.

Breach of parking rules leads to a fine and evacuation of the car to an impound lot.

Do not leave your things unattended in your car: in Spain, especially in Barcelona, street theft and stealing things from the cars (including underground parkings) is common.

Free trains within Spain for Ukrainian citizens: 

  • Railway carrier Renfe provides free tickets for Ukrainian citizens from Barcelona to Spanish and French cities. Tickets are available in ticket offices to those who can provide a Ukrainian passport (international or domestic). Source (Catalan)

Mobile communication

We recommend to buy European a SIM-card when you enter the EU. Reminder: there is no roaming and there is one rate system, that means if your tariff includes 25GB of Internet, you have it in Romania, in Spain, in Portugal and in any EU country. Calls within the EU are charged at standard operator rates.

Mobile networks in Spain: 

  • Vodafone
  • LycaMobile
  • Mundo
  • digi
  • yolka

You can register the card in the nearest Locutorio. It will cost about 10-15€ a month.

Currency exchange

  • Barcelona, exchange of hryvnias to euro: +380973805434 (Whatsapp);
  • Andalucia (Malaga, Marbella, Estepona): +380981548995 (telegram).

Storage rooms

A place costs 3-6€. To find the nearest storage room google the word «CONSIGNA».

In Barcelona, there are storage rooms: inside the central railway station Sants, on the bus station Barcelona Nord, in the city centre, near Catalonia Square Locker Barcelona.

Help in Madrid

  • Asylum and Refugee Office, address: C/ Pradillo, 40, 28002 — Madrid, тел.: 915372170
  • General Unit of Migrant Integration by Ministry of Labour and Social Economy, Department of the Social Work: C/ Pradillo, 40
  • Department of the United Nations High Commissioner for Refugees, address: Avda. General Perón, 32 - 2º Izq. (28020 - MADRID), phone: 915563649/ 3503
  • Organisation for helping refugees ACCEM: address Plaza Santa Mª Soledad Torres Acosta, 2-3º (28004 - MADRID), phone: 915327478/79, fax: 915322059
  • Committee for Helping Refugees, address: C/ Noviciado, 5 (28005 - MADRID), phone. 915550698/ 2908
  • Committee of Refugee Protection COMRADE, address: C/ Lozano, 15 (28053 - MADRID), phone: 914464608, FB
  • Red Cross in Spain: address - C/ Pozas, 14 (28005 - MADRID), C/ Muguet, 7 (28044 - MADRID), phone: 915325555
  • Help organisation Rescate, address: C/ Valentín Beato 42, 2º B (28037 - MADRID), phone: 914472872/ 2960
  • Free legal consultations: address Plaza Santa Mª Soledad Torres Acosta, 2 - 3º (28004 - MADRID), phone 915327478/ 79, fax: 915322059
  • State Collegium of Lawyers, address: C/ Serrano, 9 (28002 -MADRID), phone: 914357810
  • Trade Union, address: C/ Maldonado, 53 (28006 - MADRID), phone: 915900580/ 81
  • Address of the Consulate of Ukraine in Madrid: Rda. Abubilla, 52, 28043 Madrid.

Help in Barcelona and Catalonia

The Government of Catalonia allocated 3 hostels with 500+ beds within a radius of 120 km from Barcelona. They provide free food 3 times a day, bunk beds, separate shower rooms, clean linen, towels. Also, there is support from the Red Cross and local volunteers.

You can get a place in these hostels only through the Consulate of Ukraine in Barcelona.

How to get it?

Write a letter to the e-mail of the General Consulate of Ukraine in Barcelona barcelonaconsul@gmail.com. As a subject, make sure to write REFUGIO. In the text of the letter point the amount of people, first and last names of all family members and phone numbers.

Important! An answer with information to which hostel you have to go has to be sent within several hours. If there is no answer all the day — check the spam or send a letter one more time.

 Albergo (shelters) addresses: 

  • Carrer Sant Ramon 1, city Coma Ruga
  • Avinguda d’Olimpia 4, city Vic
  • Les Masies s/n, city L’Espluga de Francoli

Humanitarian aid for Ukraine collection point in Barcelona by the Greek Catholic Church: Carrer La Rambla 9. 

In case of urgent need you can ask them for food.

Other help in Barcelona and Catalonia:

  • Telegram channel Infohelp in Barcelona and telegram chat;
  • Group for searching housing in Barcelona (WhatsApp);
  • PCR test in Barcelona (for payment, there is no free options);
  • Source with housing and work offers in Barcelona (google sheets);
  • Barcelona channel for help with medicines for Ukraine (telegram);
  • Information help and support in Barcelona (Catalonia): +34644888447, Vitalii; +34638000056, Alexandra;
  • Channel for searching for housing in Catalonia (telegram);
  • Emergency aid hotline by Barcelona city council for helping refugees: +34900703030 (in Ukrainian and Russian);
  • Address of the Consulate of Ukraine in Barcelona: carrer Numancia, 185. +34934 028956, +34629382936;

Help in Valencia

  • Help in Valencia (telegram);
  • Informational help in Valencia: +34691138023, Anastasiia.

Help in Málaga

Help on the south of Spain: e-mail: lagaucr@gmail.com; +34952220615.

Consulate in Málaga cooperates with the local government about placing, food and providing urgent help.

Address of the Consulate of Ukraine in Málaga: C. Maestranza, 23, 1º Derecha, 29016 Málaga, +34952220615.

Help in other cities

Committees of Helping Refugees (CEAR) and the Red Cross in Spanish cities: 

General help

Help can be provided by charity organisations (Acnur, Cruz Roja, SAIER). They can provide social housing, information about food, and/or financial compensation for housing.

  • All-day hotline in Ukrainian for Ukrainians:
    • +34 910474444;
    • +34 900703030 (Barcelona).
  • Help for refugees and migrants in Barcelona and Spain (the document is updated regularly);
  • Database of resources in Spain (created by volunteers from Israel). Transport, employment, medical aid, food, clothing, pets;
  • Telegram-chat for mutual help among Ukrainians in Spain;
  • Ukrainian Association «Dzherelo»: legal services in Spain; the organization also ensures free admission of children to its School (from 3 years old to the 11th grade);
  • Translation to Spanish: +3464396225, Yelena (messages).

Italy

Updated 7 days 6 hours ago

Action plan for people arriving from Ukraine

Citizens of Ukraine with a biometric passport do not need to have an entry visa, and they may stay in Italy for no more than 90 days from the date of entry into the Schengen area. If you have arrived from any Schengen country and the border control in that country have already stamped your passport for entry, 90 days are counted from that date.

If there is no stamp in your passport you must make a declaration of presence (dichiarazione di presenza) to the local authorities within 8 days after your arrival to Italy by contacting any police representative (Polizia di Stato: Questura/Commissariato). The declaration of presence in Italy is submitted once. Each time you change the premises where you stay, the owner must declare that they host a foreigner without rent (dichiarazione di ospitalità) within 48 hours.

At the police station (Polizia di Stato: Questura/Commissariato), you can find out the procedure for obtaining a residence permit (Permesso di soggiorno) in Italy in case of family reunification / request for asylum / temporary protection. Ask whether it is possible to make an appointment to submit documents for the residence permit right away.

With accommodation requests, please contact the local authorities (Prefettura).

If you have arrived in northern Italy inform the Consulate about your arrival by completing thequestionnaire (a separate questionnaire for each person). Do not expect a response from the Consulate after you fill the questionnaire.

Make sure you have a valid travel (foreign) passport on you. If necessary, contact the Consulate General of Ukraine in Milan.

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COVID-19

Under the new rules in effect from 1 April, the covid Green Pass is no longer required in outdoor areas of bars and restaurants, in museums, post offices, banks, tobacconists and public offices, and on local and regional public transport, including subways and buses.

The Green Pass - which proves the holder has been vaccinated against covid, recovered within the last six months or tested negative within the last couple of days - continues to be required to dine indoors, either seated at tables or standing at the bar, as well as on long-distance public transport, until 30 April. The obligation to wear masks on public transport and indoor public places such as restaurants, theatres and gyms remains in force until 30 April. [Source]

At the point of entry into Italian territory, or, in any case, within 5 days after entry, the following will be guaranteed:

  • vaccinations against COVID-19, diphtheria, tetanus, pertussis and polio
  • vaccination against measles, mumps, and rubella and a screening test for tuberculosis, as well as any other vaccinations as per the health authorities' assessment.

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Temporary protection

According to the decision of the Council of the European Union, people who are forced to flee Ukraine because of the war will be able to receive temporary protection in the EU countries. [Source]

Who exactly can receive temporary protection?

  • Ukrainian nationals
  • third country nationals or stateless persons who have a Ukrainian
  • relatives of such persons.

These persons will have the rights to housing, work, medical assistance, and access to education in the EU countries.

Can Ukrainians who were abroad before February 24th receive protection?

The decision of the EU Council also applies to those who evacuated before Russia invaded Ukraine, or who was in the EU for work or vacation and could not return to Ukraine before that date.

How long will temporary protection last?

It is assumed that temporary protection will be valid for 1 year. This term can be extended. Once the situation in Ukraine improves, the mechanism can be cancelled prematurely.

What should Ukrainian nationals fleeing the war do after crossing the border?

Ukrainians who are fleeing the war automatically receive temporary protection after crossing the EU border. They may go to any EU country where it is more convenient for them to find a place to stay temporarily.

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Residence permit in Italy

After coming to Italy, every Ukrainian will have a right to decide whether to apply for refugee status or for a residence permit, specifying one of the possible reasons:

  • family reunification (ricongiungimento familiare), or
  • special protection (motivi di protezione speciale / calamità / protezione sussidiaria).

In the same way as the other EU states, Italy is considering a possibility to introduce a specific type of residence permits or adapt one of the existing types for the Ukrainians until the European Council issues a directive (we are looking forward to possible changes in the Italian legislation).

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Applying for refugee status

Ukrainians who decide to apply for refugee status will have to stay in Italy for as long as that application is considered. You will have to wait for months.

At the same time, the Italian authorities will confiscate ID documents of a Ukrainian national.

For clarifications regarding possible options for legalizing your stay in Italy in each specific situation, please contact the local Police Migration Department (Questura) directly.

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Transportation

Citizens of Ukraine, who come to Italy, can travel around Italy for 5 days from the date of their arrival free of charge. Trains, ferries and highways will be free of charge to give you the opportunity to get to your accommodation. Here is the order signed by the head of the Department of Civil Protection (Ukrainian nationals must show this link when they travel).

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Evacuating from Ukraine

  1. Bus Chernivtsi – Rome +38 050 374 1368
  2. Bus Lviv – Bologna +38 098 502 3737 (Admiral carrier)
  3. Bus Poland – Italy +39 345 605 5611
  4. Bus Lviv – Italy +39 349 561 4835, +38 067 742 2136
  5. Bus from Ukraine +38 098 014 7272

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Volunteers

You can contact volunteers who can help with buses from Ukraine, as well as assist with accommodation, meals, and employment.

  • +39 333 707 7524 Oksana (volunteer in charge)
  • +39 327 065 1042 Maria
  • +39 339 871 7118 Lesya
  • +39 334 238 7333 Maria
  • +39 329 734 6020 Natalia
  • +39 327 699 3687 Maria
  • +39 327 699 3687 Lesya

Translators/interpreters:

  • +39 345 833 5928 Marina
  • +39 328 181 6662 Galina
  • +39 392 756 9310 Anna
  • +39 337 195 7472 Tatiana
  • +39 391 303 0124 Svetlana
  • +39 324 794 5753 Andrey
  • Translation assistance and advice on applying for a residence permit +32 965 96122 (Наталья) 

Legal services:

  • Free legal advice: +39 328 585 1747 Irina

Ukraine’s Consulate General in Milan recruited volunteers to help temporarily displaced people in Northern Italy. Please contact us by phone:

  • +39 351 614 9179
  • +39 351 930 3843

Official source:Consulate General of Ukraine in Milan(in Ukrainian)

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Refugee centres

Caritas is ready to accept people and provide refugee status (in Italian)

Caritas Italiana tel. (+39) 06 661771

  • Rome (Roma): hotline number 800938873
  • Lazio region: hotline number 803555 (+39 069 950 9292 for calls from abroad)
  • Naples (Napoli): via J.F.Kennedy, 54 – Zona Fuorigrotta
  • Milan (Milano): hotline number 020202
  • Florence (Firenze) and Tuscany (Toscana): +39 389 667 4128
  • Piedmont region (Piemonte): +39 351 690 6640
  • Bolzano: +39 335 143 8701

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Financial aid

The regulation of the Department of Civil Protection (Protezione Civile) on the management of refugees has been published. Each Ukrainian refugee arriving in Italy will be able to receive 300 euros per month for a maximum of three months. Children will receive a contribution of 150 euros per month. [Source]

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Learning Italian

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Help chats in Italy

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Useful links

Canada

Updated 6 days 16 hours ago

Emergency situation permission to enter Canada

On March 17, 2022, Canada launched the new Program: Canada Ukraine Authorization for Emergency travel (CUAET) and is ready to welcome an unlimited number of refugees from Ukraine. CUAET is a special, accelerated temporary residence pathway for Ukrainians (without refugee status).

It allows Ukrainians and their immediate family members of any nationality to stay in Canada as temporary residents for up to 3 years. Ukrainian workers, students, and visitors, as well as their family members, who are already in Canada, can also benefit from these measures. They can apply to extend their visitor status or work permit for 3 years,  apply for a new work or study permit, or extend their existing permit.

Applicants who are abroad, need to apply online for a Canadian visitor visa and provide their biometrics (fingerprints and a photo). Applicants are encouraged to apply for a 3-year open work permit at the same time as their visa application.

You can apply to CUAET using the following link:

  1. Get an invitation code
  2. Create your account at the IRCC portal
  3. Complete the online form (choose emergency travel, not working visa)
  4. If you want to apply for a work permit, when asked if you want to work in Canada, do not forget to choose “Yes”.

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Additional information on CUAET

Elementary and high school students can register for and start attending school as soon as they arrive in Canada, and anyone looking to study at the post-secondary level can apply for a study permit upon their arrival.

For standard cases, the CUAET will facilitate the rapid processing of electronic visa applications within 14 days of receipt of a complete application. To ease the burden on applicants, IRCC is waiving all application fees for these programs.

Ukrainians and their family members are exempt from Canada’s COVID-19 vaccination entry requirements. However, the requirements for the testing (PCR or RT-LAMP) and quarantine (14 days) are not lifted. Read more about it.

Everyone who travels to Canada with CUAET needs to use the ArriveCAN app (download it in advance). Without the COVID test and ArriveCAN you will not be able to board the plane.

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Visa application

Visa applications can be submitted online from anywhere in the world. Biometrics can be given at any visa application center (VAC) outside of Ukraine. Use the VAC website to locate the nearest center. Consider that it is not always possible to give biometrics in one center and submit your passport for the visa sticker in a different one.

IRCC (Immigration, Refugees and Citizenship Canada) established a dedicated service channel for Ukraine immigration inquiries available for clients both in Canada and abroad:

  • Phone number: +1 613-321-4243
  • Hours of operation: Monday – Friday, 6:30 am – 7 pm
  • Currently available in English and French

If you submit your inquiry using the IRCC crisis web form, make sure to add the keyword “Ukraine2022”. These inquiries will be prioritized. Visa & travel document fees for Ukrainian citizens are lifted. 

When filling out the form, try to explain your situation as consistently and as concisely as possible. Make sure to attach copies of all the documents related to your request, preferably in pdf. 

The Canadian visa application process is explained in detail here.

You can ask the remaining questions in their telegram chat (free consultation).

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Temporary resident visa (TRV) based on invitation

Canada is introducing new measures to support people affected by the war in Ukraine.

They include:

  • Urgent issuing or replacement of passports and travel documents for citizens and residents of Canada who are in Ukraine so that they can return to Canada at any time. It also applies to their immediate relatives who are coming with them.
  • Priority is given to the applications from people currently residing in Ukraine, who are applying to Canadian authorities for
    • Permanent residence
    • Proof of citizenship
    • Temporary residence permit
    • Citizenship for adoption.
  • Exceptions are made for unvaccinated/partially vaccinated citizens of Ukraine. These exceptions allow entry to the citizens of Ukraine who are unvaccinated, partially vaccinated, or vaccinated by the vaccines not recognized by Canada. However, you still need to comply with all other public health requirements, such as quarantine and testing (including a COVID test prior to boarding the flight)
  • Enhancing the agency’s ability to provide people with the timeliest responses to their inquiries.
  • Introducing a temporary state permit that would allow some of the visitors of Canada, including Ukrainians, to apply for a work permit inside Canada. It means that people who have received job offers can stay in Canada and start working, while their work permit application is processed.

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Useful links

  • Information for Canadian citizens traveling from/to Ukraine (language: English);
  • An article in MC.today with information and helpful links and contacts for refugees in Canada (in Ukrainian and Russian);
  • Permanent resident travel document application for those returning to Canada (language: English);
  • Information about visiting Canada (language: English);
  • Information about working in Canada (language: English);
  • Ua2canada website with information about the program to help Ukrainians in Canada (CUAET) (language — Russian).

TG chanells and chats:

  • TG-channel and chat of a licensed migration consultant. Assistance in paperwork and legal assistance (language: Russian);
  • TG-chat where Ukrainians can ask for help (languages: Russian, Ukrainian);
  • How to enter, stay, and get help in Canada, links to mutual help chats, and useful resources: compilation in TG (language — Russian).

Facebook:

  • Closed FB-group to help refugees from Ukraine (languages: English, Ukrainian);
  • FB-group for help with immigration to Canada (languages: English, Ukrainian);
  • A table of humanitarian aid in Canada compiled by Israeli volunteers (languages: English, Ukrainian, Russian);
  • FB-group with help for Ukrainians (languages: English, Ukrainian, Russian).

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For those who are in Canada

  • Extension or renewal of the status as:
  • Application for a temporary resident work permit (language: English);
  • Application for the permanent residence (immigration) in Canada (language: English);
  • Application for accommodation and produce/clothing assistance for Ukrainian citizens in Montreal (languages: Ukrainian, French);
  • FB-group with current news and events for Ukrainians in Toronto (languages: Ukrainian, English);
  • FB-group where people donate things and furniture to Ukrainians in Toronto and GTA (languages: Ukrainian, English);
  • Mutual assistance TG chat for Ukrainians in Canada.

Cyprus

Updated 2 days 1 hour ago

03.03 A new EU policy on temporary protection has been adopted: those fleeing the war will now be granted temporary protection in the EU for one year (residence permit, access to education and the job market) with the possibility of extension.

Instruction on getting temporary protected status and residence permit in Cyprus (in Russian)

Information on the asylum procedure in Cyprus on the UN Refugee Agency website

Useful links

  • Housing assistance in Nicosia: Panagiotis Tsolakidis, panagiotistsolakidis@gmail.com, +306932829009;
  • Site of "Ukrainians in Cyprus" (job search, accomodation etc)
  • Facebook group “Ukrainians in Cyprus” (work, legalization, child care, etc), languages: Ukrainian and Russian.
  • TG-chat for mutual aid for Ukrainians in Cyprus
  • TG-chat about legal aid for Ukrainians in Cyprus
  • TG-chat "Help Ukrainians! Cyprus"
  • TG-chat for communication of Ukrainians in Cyprus
  • Site of "Cyprus for Ukraine" organization. To get help you need to fill the form. Also there is TG-chat for questions
  • Summary table on humanitarian aid
  • Application form for Temporary Protected Status in Cyprus

Consultations

  • Advice on documents, housing assistance and integration: Sergey Polivar, +357 96786657;
  • Assistance with all immigration questions and documents, staff relocation, advice on integration and housing: Sergey Lukashuk, +357 99773263.

Latvia

Updated 20 days 17 hours ago

Entry into Latvia

Lack of medical documents (valid vaccination certificate for COVID-19) will not impede entry into Latvia for Ukrainian citizens.

If you or your family member require urgent medical help, provide that information to an official of the State Border Guard who works at the border crossing point, or call 113 during entry into Latvian territory.

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Entry through border crossing points

  • border control will be conducted for individuals who enter with biometric passports
  • visas will be provided to people who possess travel documents
  • if a person has no documents, their identity will be determined in cooperation with competent Ukrainian authorities.

If at the moment of entry you have no place of residence and require help with finding accommodation, refer to an official of the State Border Guard.

If you’re crossing the border with Lithuania or Estonia, you can refer for help with accommodation at State Border Guard numbers +371 67913569, +371 67913568.

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Where can you get the information?

  • About the procedure for requesting and receiving a long-term visa: +371 67209400 (Monday-Thursday 8:30-16:00; Friday 9:00-15:00)
  • About crossing the state border: +371 67913569, +371 67913568 (24/7)
  • If you need urgent medical help, during entering, call the State Border Guard or call 113.
  • Office of citizenship and migration affairs website (useful contacts, information about long-term visa)

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Information

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Transport

  • Form to get help with transportation from the Polish-Ukranian border or Warsaw to Latvia
  • TG-chat to get help with transportation

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Accommodation, food, employment

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Medical aid

For Ukrainian women who have suffered from sexual violence, the abortion procedure has been simplified. Up to 12 weeks, an abortion is possible at the request of a woman, up to 22 - for medical reasons. The procedure is free

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Help for LGBTQ+

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Useful links

  • FB group Ukranians in Riga (Latvia)
  • Page of Education department of Riga with information about support concering education (preschool, basic etc)
  • Summary table on humanitarian aid in Latvia
  • Simplified procedure for obtaining an abortion for Ukrainian women in Latvia: information on the website (in Russian)

Lithuania

Updated 6 days 16 hours ago

From May 1, 2022, foreign citizens arriving in Lithuania from any country will not be subject to any COVID-19 requirements


If you are fleeing the war in Ukraine and are coming to the European Union, here you can find the ain information about your rights regarding border crossing upon arrival in an EU country, concerning the rights of temporary protection and application for international protection, as well as rights to travel within the European Union free of charge.


A clarification to the EU directive on the temporary protection of those fleeing the war with Russia. Important: Temporary protection status should not be confused with refugee status.

Who is eligible:

  • citizens of Ukraine who permanently resided in Ukraine to date;
  • third-country nationals or stateless persons in possession of valid refugee status or equivalent national protection in Ukraine;
  • family members of the persons specified in the first two paragraphs, if the family has already been living in Ukraine as of February 24, 2022;
  • stateless persons or third-country nationals lawfully residing in Ukraine via permanent residence permit in Ukraine and who cannot safely return to their country.

What is provided:

  • a simplified border control procedure with flexible entry conditions (for example, if a person does not have a foreign passport or their passport is not biometric);
  • the right to reside in the EU;
  • access to the EU labor market;
  • access to health services in the EU;
  • access to social assistance in the EU.

Validity:

1 year (starting 03/03/2022) with an automatic extension for up to 2 periods of 6 months if the situation does not improve. After that, the EU Council can extend protection for another year - up to three years in total.

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Entry and registration

Citizens of Ukraine do not need a visa to enter Lithuania and stay for up to 90 days - any identity document will suffice. If necessary, new documents (temporary passport of a foreigner) can be issued in Lithuania by the Migration Department.

Upon arrival in Lithuania, citizens of Ukraine and their family members must visit on of the following the registration center:

  • Vilnius - st. Minties, 3 (Gymnasium named after Joachim Lelewel);
  • Alytus - st. Pramonės, 1B;
  • Marijampole - st. Parko, 9.

The registration center provides beds, food, clothing, and medical care for up to three days, after which those in need will be transferred to long-term housing.

No action will be taken by the migration department against Ukrainian citizens in Lithuania after the expiration of their residence permit or visa, even if they have received a notice to leave Lithuania. They may remain in the country until further notice from the Migration department.

During or after 90 days from arrival, Ukrainians can apply to the migration department service center to be issued a residence and work permit in Lithuania, which will be valid for travel within the EU.

Medical insurance and children's education services will be available immediately upon registration. Source (languages: Lithuanian, English, Ukrainian, Russian)

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For citizens of Belarus

Lithuania has introduced a state of emergency due to the war in Ukraine until April 21 and suspended the issuance of visas to Belarusians (except family members of persons lawfully residing in Lithuania and exceptional cases through the mediation of the Ministry of Foreign Affairs of Lithuania).

Outside of the state of emergency, citizens of Belarus and their family members have an opportunity to obtain a national visa for a period of six months and enter Lithuania in a simplified manner. In exceptional cases, they can apply for asylum at border checkpoints (see asylum procedure and information here and here). More information about the moving process can be found here (languages: Lithuanian, English, German, Polish, Russian).

While legally in Lithuania, one can visit the Migration Department to apply for a residence permit. We recommend applying for a residence permit as soon as arrived in Lithuania.

Consulting assistance is provided by employees of the Migration Department, hotline: +370 5 271 7112 (opening hours 8:00-22:00).

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Medicine

Medical insurance will be available upon registration with the Migration department.

If one does not have health insurance, but they are in an ambulance, services for citizens of Ukraine will be provided free of charge. There are two types of health insurance in Lithuania:

  • state;
  • private (here you will find a list of private insurers).

If one applied for asylum or received a temporary residence permit to live in Lithuania as a citizen of Ukraine, they will be covered by state insurance. By finding a job, one will also contribute to health insurance through taxes and be automatically protected.

Those not seeking asylum, not applying for a residence permit for Ukrainians and do not having a job, will have to purchase private insurance. Source (languages: Lithuanian, English, Ukrainian, Russian).

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Work

Citizens of Ukraine who meet any of the following criteria have the right to work and are exempt from obtaining a work permit:

  • enjoy a visa-free regime;
  • have a Schengen visa;
  • have a Lithuanian national visa;
  • have a temporary residence permit in Lithuania for humanitarian reasons.

After applying for a temporary residence permit in Lithuania for the purpose of work, they will be exempt from the obligation to obtain a decision from the Employment Service on the compliance of a foreigner's qualification with the needs of the Lithuanian labor market and can start working immediately. The Citizens of Ukraine who have applied for asylum in Lithuania are also entitled to work.

Ukrainian Refugee Writers and Artists Support

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Education

Children

  • The education services for children are available immediately after registration with the migration department. Source (languages: Lithuanian, English, Ukrainian, Russian);
  • For information on the registration of children in kindergartens and schools in Vilnius, see section "Education of children in Vilnius" (languages: Lithuanian, English, Ukrainian, Russian).

Adults

  • Vytautas Magnus University helps Ukrainian students and provides places for study in undergraduate and graduate programs, provides an opportunity to transfer from other universities, and to receive a scholarship that covers the cost of education. In addition, it offers psychological assistance, free Lithuanian language courses, etc. (languages: Ukrainian, English);
  • Vilnius University is offering an additional scholarship of 300 EUR for Ukrainians forced to leave the universities of Ukraine. The monthly scholarship will be received until August 31 (languages: Ukrainian, English);
  • LCC International University offers a free year of education for applicants and students (bachelor's and master's) + a free-living for a year at the LCC Campus (language — English).

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Useful links

General information

  • The website of the Lithuanian Migration Department: Up-to-date information for citizens of Ukraine (languages: Ukrainian, Russian, Lithuanian, English);  
  • A detailed guide on how to settle in Lithuania (in Russian);
  • A site with useful info for refugees: where to find a job, where to exchange currency, how to enroll a child in a school/kindergarten, and much more (languages: Lithuanian, Ukrainian);
  • Moving to Lithuania (including Vilnius) from Ukraine (languages: Lithuanian, English, Ukrainian, Russian). Discussed issues: entry, long-term stay, residence, work, admission of children to kindergartens and schools, medical insurance, psychological assistance, starting a business, covid, etc. Consultations by phone +370 526 40 200, daily from 8:00 to 22:00;
  • Coming to Lithuania guide (languages: Russian, English) — information for temporarily displaced persons from Ukraine: arrival from Ukraine to Lithuania, employment, business, accommodation, transfers, and much more;
  • "Guide for refugee": where and how to rent a house, how to get legal and find a job, how to get medical care, how to minimize costs and find everything you need in the first days;
  • Help with housing, basic needs (food, clothing, hygiene products), coordinate evacuation, and transfer Poland-Lithuania. Fill out the form, you will be contacted by volunteers (language: Russian);
  • A detailed site with information for refugees in Lithuania: hotline numbers, addresses for receiving humanitarian assistance, medical and psychological assistance, etc.(language: Ukrainian)
  • FB group to help refugees (languages: Russian, Lithuanian, Ukrainian);
  • Summary table with info on the humanitarian aid in Lithuania compiled by Israeli volunteers (languages: English, Ukrainian, Russian);
  • The Maisto bankas organization provides food cards to refugees from Ukraine with a balance of 115 euros, which can be spent on food in one of the Lithuanian retail chains. Form for registration. [Source] (languages: Lithuanian, Ukrainian).

TG-channels

  • TG Dapamoga LT channel: evacuation of people from Ukraine to Poland and Lithuania, delivery of humanitarian aid to the Polish border and in Lithuania, search for housing, integration in Lithuania (there is an application form for assistance
  • TG-channel "Everything will be Ukraine (LT)": current information for a comfortable stay of temporarily displaced persons from Ukraine in Lithuania;
  • A useful TG post on departure and temporary asylum in Lithuania for Ukrainians from 'tripmydream' (in Russian).

Transport

  • Ukrainians can use Lithuanian Railways trains and Vilnius public transport for free.

Children

  • Website of the Lithuanian State Child Rights Protection and Adoption Service (including unaccompanied minors) at the Ministry of Social Protection and Labor (languages: English, Lithuanian);
  • The International organization Save the Children (language — English) - assistance for children and pregnant women, unaccompanied minors.
    • Contacts: st. Vilnius, 39, Vilnius,
    • tel. +370 52610815,
    • informacija@savethechildren.org.

Pets

  • Simplified entry for pet owners. Maximum five pets per temporarily displaced person. Detailed information on the website of the State Food and Veterinary Service of the Republic of Lithuania.
  • Animals that come from Ukraine and do not have microchips or have not been vaccinated against rabies will be marked and vaccinated on the spot, and their isolation conditions will be facilitated. Read more.
  • Shelter for animals in Vilnius. In this group, we will share applications for animals from Ukraine to be brought in temporarily. We invite anyone who can help.

Transfer

Accommodation

  • Website to help find housing for Ukrainian families with children in Lithuania. It is necessary to fill in the application (languages: Lithuanian, English, Ukrainian);
  • Google-document №1, with a list of free housing for Ukrainians in different countries (including Lithuania) and contacts of owners (language - English);
  • Google-document №2, with a list of free housing for Ukrainians in different countries (including Lithuania) and contacts of owners (language - English);
  • List of housing search services

Luxembourg

Updated 1 month 19 days 21 minutes ago

Entry and stay requirements

Displaced people arriving from Ukraine to Luxembourg are asked to contact the Directorate of Immigration (atimmigration.desk@mae.etat.lu) to make their presence known and begin a temporary protection or regularisation application. Temporary protection applies to third-country nationals and stateless persons who can have prove they were legally residing in Ukraine before 24 February on the basis of a valid residence permit and are unable to return to their country of origin. It also applies to those who have left Ukraine since 24 February 2022 or shortly before due to the conflict. More information on applying for protection can be found here.

EU directive on temporary protection: those fleeing from war will now be granted temporary protection in the EU (a residence permit, access to education and the job market for a one-year period, with the possibility of extension).

An emergency reception centre is available 24/7 to provide accommodation and food to people on initial arrival. More information can be found here.

Useful links

  • Housing assistance: Noel Lessinger, (+352) 621287763 // nlessinger@gmail.com;
  • Spreadsheet for housing, look at the “Luxembourg” tab
  • Facebook group (for refugee assistance in Luxembourg: housing, humanitarian aid, etc), languages: English and Ukrainian.

Malta

Updated 10 days 6 hours ago

03.03. New EU Temporary Protection Directive took effect: war refugees will be granted with temporary protection in the EU (they will be granted a residence permit and have access to education and the labor market for a period of one year and with the possibility of renewal)

Entry

In order to gain entry to Malta it’s necessary to have a biometric passport and to be vaccinated with the vaccine approved by the EU.

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Children

In the absence of the passport for travel abroad of a child they should apply to the consular department of the Embassy of Ukraine in Italy with the request to enter the data of the child to the passport of one of the parents.

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Accomodation:

Facebook groups:

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Embassy

Embassy of Ukraine in Italy, Malta and San Marino

Адрес: Via Guido d’Arezzo 9, 00198 Roma +39 06 841 2630, +39 06 820 03641

Hotline: +39 351 9886823 emb_it@mfa.gov.ua, gc_it@mfa.gov.ua

The Netherlands

Updated 13 days 5 hours ago

Legal status 

A new EU directive concerning temporary protection was adopted on March 3, 2022: Ukrainian refugees will now be granted a residence permit, access to education and the job market for a one-year period, with the possibility of extension. 

In the Netherlands, this directive is already active: the accommodation of Ukrainian refugees in shelters and the registration of refugees in municipalities has begun. 

The Dutch government has made it easier for refugees to stay and submit documents from Ukraine. Thus, the period during which Ukrainians with biometric passports may remain in the Netherlands with a visa will be increased from 90 to 180 days. Read more here (English, Russian, Ukrainian).

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Useful information 

Website of the Dutch Refugee Council. Here you can find the necessary information (languages: English, Dutch). The Council also prepared answers to the main questions about moving and staying in the Netherlands (English, Ukrainian, Russian). 

Russian-language websites where all the necessary information is collected:

  • Here you can find information about  registration of citizens of Ukraine in the gemeente (information is regularly updated)
  • Guide “To Ukrainians. You have reached the Netherlands, what is next?”
  • Here is information about treatment and medical insurance
  • Memo: how to choose where to live: in a shelter or with a volunteer
  • Memo with the most relevant up-to-date information for Ukrainians fleeing to the Netherlands,
  • Useful resources for Ukrainians and  refugees from Ukraine

And also:

Website of an organization that helps those who need an abortion; email adress anamsterdam@riseup.net (languages: English, Polish).

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Accommodation

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Legal Aid 

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LGBTQ+ aid

  • LGBTQ+ aid in the Netherlands (account in English)
  • European help network for trans people: there is a clinic in Amsterdam, where they can prescribe GRT to undocumented migrants (in English)

New Zealand

Updated 6 days 8 minutes ago

New Zealand has introduced the 2022 Special Ukraine Policy. It enables Ukrainian-born residents of New Zealand to to sponsor their immediate family members' move to New Zealand. This includes: parents, grandparents, siblings and adult children. Each of those can, in turn, include their partners and dependent children in their application. How to apply (available in English, Ukrainian, Russian; Immigration New Zealand website). The offer will be valid for 1 year. Successful applicants will be granted a 2-year working visas, and their children will be able to attend school. The New Zealand government has agreed to accommodate around 4000 refugees from Ukraine within the framework of the program, Immigration Minister Kris Faafoi announced

The New Zealand government has earlier allocated funding for humanitarian aid and imposed sanctions on Russia: travel ban for Russians and export control.

Norway

Updated 25 minutes ago

Citizens of Ukraine who are in Norway without a visa or with a tourist visa can now stay there for more than 90 days; however, they are still not allowed to get a work permit. Citizens of Ukraine with a biometric passport can enter Norway without a visa. Detailed information (English).

Wizz Air Hungary, Ltd. provides free flights across Europe for Ukrainian passport holders.

Housing

Work

Information about assistance/resources in Norway for writers and cultural workers fleeing Ukraine. Part of the updated Google doc with information about employment, studying opportunities, housing, etc.

General:

Facebook group Ukraine-Norway on housing issues, medical care, volunteering, employment, etc. (English).

Database of resources in Norway (created by volunteers from Israel). Transport, employment, medical aid, legal aid, pets, housing.

Website with useful information for immigrants: FAQ, medical aid, housing, employment, etc. (Ukrainian).

Portugal

Updated 13 days 5 hours ago

If your escape from the war in Ukraine takes you to the EU, this page has all the key information about your rights with regard to crossing EU borders, getting temporary protection and requesting international protection, as well as your rights to movement within the EU.

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This article explains what the EU directive on temporary protection for those fleeing the war actually means. Temporary protection status is different from refugee status.

Who can apply for this status:

  • Ukrainian citizens who had been living in Ukraine permanently before February 24, 2022;
  • Citizens of other countries and stateless persons who had had a refugee status or equivalent national protection status in Ukraine prior to that date;
  • Family members of these persons, in case the family had been living in Ukraine before February 24, 2022;
  • Citizens of other countries and stateless persons who had been living in Ukraine with a permanent residency permit and cannot safely return to their home country.

The opportunities the temporary protection status provides:

  • Simplified border control and more flexibility when crossing borders (for instance, if the person doesn’t have an international passport or their passport is not biometric);
  • Right to live in the EU;
  • Access to employment opportunities in the EU;
  • Access to healthcare services in the EU;
  • Access to social services in the EU.

Term of validity:

1 year (from March 3, 2022) with an automatic 6 month extension in case the situation does not get resolved by then, and one more extension after that. Following that, the protection status can be extended by the Council of the European Union by one more year – so, three years in total.

To apply for temporary protection or to formalise your refugee status, visit SEF/GAR (the migration service; languages: Portugese, English). You can request refugee status at the airport right after you arrive.

All members of your family (spouses, children, parents, partners) can apply alongside you. Application is free. Some sources say that people who have a criminal record can’t apply for temporary protection, but this information has not been confirmed so far. If this is relevant for you, contact the Portugal migration service and request clarification.

After submitting your documents to SEF, you can also contact CPR (Portuguese Refugee Council) to receive financial aid in the amount of c. 150 EUR, get accommodation assistance and legal help.

  • Address: Quinta do Pombeiro, Casa Senhorial Norte Azinhaga do Pombeiro, s/n 1900-793 Lisboa, Portugal 
  • Phone number: +351218314372
  • Email: geral@cpr.pt

Evacuation

  • There are evacuation points for Portuguese citizens fleeing Ukraine. It’s possible for Ukrainian citizens to get help with leaving and getting refugee status there, even if they don’t have a Portuguese residence permit or passport.
  • Contacts for emergency consular help:
    • Phone: +351 96 170 64 72, +351 21 792 97 14
    • Email: gec@mne.pt
    • Alternative phone numbers in case of emergency / during evacuation: +380 981 769 334, +881 632 560 794

Useful information and links

  • FAQ (official source)
  • Portuguese migration service page for Ukrainian refugees (in Ukrainian, Portugese, English)
  • MEO carrier has waived roaming charges for calls to Ukraine until March 15 [source]
  • Website for Ukrainian refugees in the Netherlands with a list of governmental and private support initiatives (in Ukrainian, Russian and English)
  • Information portal for Ukrainian refugees: information about transport, housing, education, etc.
  • Humanitarian aid spreadsheet in Portugal
  • Local realtors are offering free or cheap temporary accommodation for Ukrainian refugees, learn more here
  • Accommodation spreadsheet
  • Another spreadsheet with a dedicated tab for Portugal
  • FB-group "Ukrainians in Portugal" (in Ukrainian and Russian)
  • Telegram chat for Ukrainians in Portugal

Serbia

Updated 1 month 1 day 21 minutes ago

Serbia has simplified the entry into its territory for citizens of Ukraine who have a biometric passport, expired biometric passport, non-biometric international passport, expired international passport, birth certificate, passport of a citizen of Ukraine, and allows transit through its territory with these documents. [Source, 11.03.2022]

Serbia has allowed entry and transit for refugees without a full COVID-19 vaccination certificate or a negative PCR test. [Source, 11.03.2022]

You can call 064/828 3171 and email kirsteam.ukraine@kirs.gov.rs for information from the Commissariat for Refugees and Migration on how refugees from Ukraine can get help in Serbia. The Commissariat provides accommodation for refugees in centers designated for citizens of Ukraine, and also provides food, medical care, clothing, footwear, the Internet and hygiene products. [Source, 11.03.2022]

The Youth Program of the Belgrade Center for Human Rights (BCHR) offers free humanitarian, psychological and legal assistance. You can contact them by e-mail bgcentar@bgcentar.org.rs and call (+381 11) 3085 328. [Source, 11.03.2022]

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Children

If a child does not have an international passport, foreign diplomatic institutions enter information with personal data about the child and paste their photo into the passport of the parents (one of the parents) or another legal representative. This information confirms the identity of the child and their citizenship in Ukraine. [Source, 11.03.2022]

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Pets

There are no restrictions. Entry is allowed with or without documents for the pet. [Source, 11.03.2022]

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Housing

  • 100 spots available in the city of Žabalj. Contact: +381 60 5517262 (Petar Zakamarok);
  • 25 spots, Milan Miletić;
  • Belgrade, for 2-4 people, 0036308679960, Luna Milatovic;
  • Belgrade, for 3 people, Iva.petresevic@gmail.com +381692182656, Iva Petrešević;
  • Help finding housing listed in “Serbia” section (Belgrade, Novi-Sad, Novi Pazar, Niš).

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Other Help

  • Translations, information, foodstuffs. Contact: +381 60 5030490 (Marina), +381 61 6333574 (Elvira), sviatlana.kopats@gmail.com
  • The Ukrainian embassy accepts help from 9.00 - 21.00  (Belgrade, Paje Adamova 4). Contacts:
    • ukr1embassy1srb@gmail.com
    • cons.amb.ukr@gmail.com
    • press.amb.ukr@gmail.com
    • +381113672411
    • +381113672412
  • Google sheet with humanitarian aid in Serbia (compiled by Israeli volunteers)

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Useful links

  • The Embassy of Ukraine in Serbia;
  • FB group "Protection of Ukrainians in Serbia";
  • The Embassy hotline (WhatsApp) — +38163 111 31 85.

Slovenia

Updated 1 month 7 days 2 hours ago

Slovenia is ready to welcome Ukrainian refugees. 

After crossing the border (with the biometric/ regular passport  + visa) it is required to register at the Police office (contact people listed below if you need help with this process). Refugees are provided with accommodation, if needed (conditions are being clarified). 

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Entry

Covid: 

Slovenia has currently completely canceled all the restrictions. 

Border: 

1) Dolga Vas (highway)Dolga Vas - Google Maps(no border control, just the highway);

2) Hodoš (highway)border crossing station near Hodoš - Google Maps.

 Attention! Do not use checkpoint PinceObmejni mejni prehod Planina - Google Maps— this is a border with Croatia and since Croatia is not an EU member country, EU Temporary Protection Resolutions are not valid there. 

The most researched way of traveling to Slovenia at present moment is to enter Hungary from Ukraine and then cross over from Hungary to Slovenia. 

Registration: 

Slovenia has not ratified the EU Temporary Protection Resolution, meaning that you will have to register at your address of residence within 3 days after crossing the border. The process of integration of the procedure to acquire a refugee status is still ongoing. New information will be added. 

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Transport

Inside the country: 

  • After crossing the border it is best to reach Ljubljana, the capital of Slovenia. 

How to get to Ljubljana: 

  • By car

By following road signs on the highway. 

  • Without a car

There is a bus running from Dolga Vas till Murska Sobota (it takes approximately 1 hour); and a train -  from Murska Sobota to Ljubljana. 

If neither of these options are available, please reach out to the people listed below. 

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Useful links

Contacts: 

  • Svetlana (help with accommodation, food, emergency psychological aid, translations)

+38651869085 (Telegram, WhatsApp);

  • Stasya ((help with accommodation, food, emergency psychological aid, translations from Ukrainian and Russian)

+38664225210 (Telegram, WhatsApp);

  • Hotline for accommodation for refugees coordination 

 +386 40576305

 +386 69840584

 +386 69839288

(Telephone, WhatsApp, Viber, Telegram);

This information was last updated on March 3rd. To follow the updates please visit the Facebook group “Help for Ukrainian refugees in Slovenia”.

  • Government hotline for refugees from Ukraine. 

Tel.: 040853421 (slovenian and english)

The USA

Updated 3 days 4 hours ago

The information we provide does not constitute legal advice. This is general information about the existing possibilities.

Important: Ukraine citizens can no longer receive humanitarian parole on the US–Mexico border. On April 21, the US administration published the President’s message on opening a new humanitarian parole program for the citizens of Ukraine — Uniting for Ukraine (U4U). From April 25 on, Ukrainian citizens cannot cross the border on foot in Tijuana, Mexico (and other border posts). Those who find themselves in Mexico expecting parole and did not manage to cross the border by April 25th will have to either wait for an interview invitation for U4U at the US Embassy in Mexico City or look at other opportunities. U4U is already functioning, and the first applications from the sponsors have already been approved. One can receive entry documents at the embassies in Europe and then buy a direct ticket to the USA. The process of applying for U4U parole is still being determined. Our US volunteer team is constantly commenting on the changes over here

Link to news and information on the social media:

Political Asylum in the USA is not granted based on acts of war in one’s country. Seeking asylum on the Mexican border or at a US Embassy may complicate your entry into the USA.

Beware of scammers. Any legal advice on immigration to the USA for your particular case can only be provided by an immigration lawyer or an accredited representative of the US DOJ (Department of Justice). You can fill out the immigration forms by yourself, without a lawyer, after having studied the instructions.

Refuge in the USA and status that allow entry into the country

As of the time of writing, there are no programs in the US that officially accept Ukraine refugees. To enter the country, one can try to receive:

  • A Humanitarian Parole — a right to a visa-free entry into the US and a right to remain there for up to 2 years on the U4U program. The humanitarian parole is no longer granted to Ukraine passport holders at the US/Mexico border. You can ask your friends or family in the US to fill out a sponsorship form so that you can be granted humanitarian parole at an embassy in Europe or another country.
  • Tourist Visa is a non-immigiration temporary visa. Citizens of Ukraine who have immediate family (parents, children, siblings) legally residing in the USA may request an expedited interview in a US embassy in the EU. Now that U4U exists, there is a high chance you will be denied a tourist visa and offered a U4U application instead.
  • Temporary Protected Status (TPS) can be granted to those Ukrainian citizens that have been legally present in the USA by April 11 (the period has been extended). TPS allows one to remain in the US and to work.

Useful links for entering the US and protective status there:

Entering the US. Uniting for Ukraine Humanitarian Parole

Important: as a part of the Uniting for Ukraine program, the US is granting families from Ukraine humanitarian parole. This is not a refugee status, not an asylum, and not an immigration program. Parole is much like a tourist visa but it is not a visa. It can be obtained in an emergency which the war in Ukraine constitutes. The parole works for those who have friends or family in the US who are willing to assist with accommodation and living, and for those who plan to return home once the war is over.

The application process needs to be initiated by a sponsor residing in the US with any legal status and willing to undertake the initial financial costs of housing a Ukrainian family. It can be a citizen, a permanent resident, a student, an alien on a work visa, or even another recipient of humanitarian parole. If the sponsor does not have the financial means specified by immigration form I-134, he or she may involve other sponsors and attach their affidavits of support as well as proof of financial means. The sponsors of one Ukrainian family need to submit just one I-134 form.

Important: an I-134 sponsor cannot be held financially responsible. In fact, this is a statement of being willing to help financially, not an obligation. Still, one should be careful when filling out the form and follow the instructions. Supporting documents will need to be attached (tax returns, proof of employment, bank statements, etc.). I-134 and the supporting documents can be filled out/submitted online.

Once the sponsor submits the documents, the consideration process will start. The documents are processed in order of receiving. 

If the sponsor is approved, the reply will come to the Ukrainian family’s email address. That’s why it is important to provide a correct address and check email regularly. The letter will contain an interview invitation, a list of the necessary pre-interview formalities (a medical exam and such). Every family member’s foreign passport needs to be brought to the interview. The children may be listed in a parent’s passport. At least one family member must hold a Ukrainian passport.

If you are granted parole, you can:

  • Remain in the USA for the duration of the parole (2 years with the U4U program)
  • Apply for a work permit if it does not contradict your situation. However, keep in mind that the process can take from several months to a year
  • Enroll your children in a school
  • Apply for medical and financial assistance (only in some states). However, there is no guarantee that it will be granted

If you considering this route, keep in mind that:

  • Since humanitarian parole is not a refugee status, its holder does not qualify for government benefits and free medical care.
  • This status does not provide for a re-entry to the US if you need to leave the country

Useful links about the Uniting for Ukraine program and humanitarian parole:

  • Information on Uniting for Ukraine program at DHS website (English)
  • Uniting for Ukraine on USCIS website. Detailed information on filling out forms and the process in general (English).
  • Immigration lawyer Greg McLawsen talks about form I-134 for the potential sponsors in this YouTube video (English)
  • Resources and explanations for the sponsors — Welcome.US — a coalition to welcome refugees (website, English).
  • Immigration form  I-134 for a sponsor in the US that starts the HP application process (English).
  • Uniting for Ukraine on NovaUkraine website (Ukrainian, Russian, English)
  • «The US will take in 100,000 Ukrainians but without providing benefits or permanent residence» — an article in Time about the Uniting for Ukraine program (English).

Entering the US: US–Mexico border

Starting April 25th, humanitarian parole is no longer granted to Ukrainian citizens at the Mexican border. There is virtually no other way to cross the border legally and any attempts of doing so illegally are dangerous and can prevent you from receiving a legal status later. Besides, Mexico has a high crime rate so it would be better to try entering the US in another way. More details about the US–Mexico border.

Useful link regarding the Mexican border:

Entering the US: a tourist visa

Citizens of Ukraine can enter the US on a tourist visa. Those who have immediate family (parents, children, siblings) legally residing in the USA may request an expedited interview in a US embassy in the EU. 

Important: During your interview, you need to convince the officer that you are only coming for a visit and plan to return home in 6 months or sooner. You will also likely need to explain why you are not applying for U4U parole. Do not say that you plan to apply for refugee status in the USA or you will be denied a visa. Refugee status in the US is currently not being granted to Ukrainian citizens (read about it here) and remaining in the country for a long period of time contradicts the purpose of the tourist visa. It is better to say that your goal is a temporary visit with your relatives.  Stress that:

  • You and your relatives have the financial means to support you for the duration of your visit. Provide bank statements, pay stubs, etc.
  • You are definitely planning to return to Ukraine when everything calms down (in Ukraine, you have family, a job, a business, etc.). If the officer suspects you of planning on staying past the duration of the visa, your application may be denied.

During the interview, it is advisable to have documents proving your family's relation to the US residents (copies of your relatives’ passports or green cards, birth certificates, printed correspondence, etc). 

A tourist visa allows one to:

  • Remain in the US for up to 180 days in a row. You will be given a I-94 form upon entering the country. It is valid for 6 months, however, you can apply for an extension. It is recommended to do so 45 days before it expires. If the visa expires, one has to apply for it again outside of the US. 
  • Enroll the children in a local public school, even though it is discouraged. Children with “tourist” status can attend private nurseries and schools. 
  • Change the tourist visa to a student visa. This grants one the right to study in the US but does not give the right to work. 
  • Get married and change the status if the spouse is a US citizen.
  • Obtain a driver’s license in certain states. However, if you have an international driver’s license, you can use it to drive. They are valid as long as your I-94 is valid.

The tourist visa does not allow to:

  • Receive material support from the government or medical insurance. In certain circumstances, one can obtain medical insurance in California and the state of New York but it will not cover chronic illnesses treatment.
  • Work.

During your interview, you need to prove that you have enough means to support yourself. In the state of New York and in California in individual cases, it is possible to obtain insurance (for example, in case of hospitalization), but it does not cover treatment of chronic illnesses.

Useful links on getting a tourist visa:

Useful links about form I-94 on US state and immigration websites:

All other visa types

The US immigration authorities continue to issue all other visa types (family reunification, marriage, green card lottery, etc.) to Ukrainian citizens. If the war affected your interview, e.g. it was canceled, you can:

  • choose a convenient embassy for your interview and contact them. In the letter, you need to request to transfer the interview to this embassy and justify your request (easy to get there, you are already in that country, etc.);
  • contact the USA National Visa Center (NVC) and ask permission to transfer the interview to another embassy. You can also request to expedite the interview if it is scheduled for more than a month away.

Useful links for rescheduling/transferring an interview

If you have already received a US tourist visa, your American family can apply for family reunification when you arrive in the country, but no earlier than 90 days after your arrival. To do so, one needs to provide US Immigration Service (USCIS) with the reasons for changing your decision (remember that a tourist visa is not an immigration one). An illness resulting from war-related stress, PTSD, destroyed housing, etc. may all be a basis for the changes in your intentions.

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Political asylum in the USA

To apply for asylum in the USA, you need to enter the country on a non-immigrant visa (with a few exceptions) or ask for asylum on the USA–Mexican border. If you apply for asylum on the Canadian border or in an embassy in Europe, it will not be granted because you are already in a safe country. To apply for asylum, one needs to fill out form I-589.

To seek political asylum in the US, you must be prosecuted for one of the following reasons:

  • race,
  • ethnicity,
  • religion,
  • political views,
  • belonging to a certain social group (for example, LGBTQ+).

If you are not in danger in Ukraine for these specific reasons, you should not apply for asylum. You will be denied political asylum status and deported. You cannot be granted asylum based on the war/military actions and/or difficult economic conditions in your country. Asylum seekers in the USA are not entitled to any help/assistance until the status is granted (an average of 5–7 years). Asylum seekers will not be provided with accommodation, allowance, and social support. You can obtain health insurance in New York, California, and some other states but this is the only benefit possible.

If you decide to apply for asylum at the Mexican border, make sure to make photocopies of your passports in advance. The originals will be confiscated at the border as a guarantee that they can deport you. You will be fingerprinted and photographed.

Then you will find yourself in detention for several days if you have underaged children and for up to several months if you don’t have children. Eventually, you will be invited to an interview with an immigration officer. The interview may last 4-12 hours. Everything you say will be recorded. The officer has the right to decide whether to deport you or to pass your case to the immigration court — the next step of your asylum application process.

After all the necessary procedures, you will be set free and will be on your own to get to the city where you plan to live, find housing, open a bank account, etc..

Once in your city, you will need to attend another interview. That’s where the immigration court hearings will take place as well. 

Children of asylum seekers can attend school. Asylum seekers themselves can work, but will not be issued an employment authorization until one year after they applied for asylum.

A detailed explanation of asylum procedure.

Useful links about seeking asylum:

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Temporary Protected Status (TPS)

This status is given to all Ukrainian citizens who were legally present in the USA before April 11, 2022 on non-immigrant visas (tourist, student, etc.) and have not left the country before April 19, 2022. Those who were in the USA without a valid visa can’t apply for TPS.

To apply for the TPS in the USA, you need to fill out the I-821 form. This status allows employment authorization, but to obtain it, you need to fill out a separate form, I-765. If you do not have money to pay the fees, you need to fill out Form I-912 but that is likely to delay the process.

Useful links for applying for TPS in the USA:

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Things to do at the border/upon arrival

  • Helping the refugees in the US — Nova Ukraine (California): resources (information on crossing the border, social and legal help, medicine, housing, job search, etc.) and FAQ (Ukrainian, Russian, English)
  • Coordination Council for Refugees: resources (information on border crossing, an application form for a special pass, a lawyer’s TG chanel, social programs and help within the country). The website is in Ukrainian and English, the materials are in Russian, English, and Ukrainian.
  • Ukrainian refugees in the US: a ТG chat for the Ukrainians who arrived to the US on a humanitarian parole and other immigration programs and for those who can help the immigrants (Russian).
  • Adapting to life in the US: a TG-chat where Ukrainians in the US try to assist each other in making the adaptation easier and faster (Russian).
  • Free English for beginners for Ukrainians in the US: a TG chat where volunteers invite people to language groups, where one can find a tutor, etc. (Russian, Ukrainian, English).

Useful links on US cities (help with housing, documents, schools, etc.):

  • Help in New York: a FB group «New York Communities for Ukrainian Refugees» (Ukrainian, English, Russian)
  • Help in Chicago, IL: a FB group «Help Ukrainian Families in Chicago» (Russian, Ukrainian, English)
  • Help in Chicago, IL: a FB group «Chicago Stands with Ukraine» (Ukrainian, Russian, English)
  • Help in Chicago, IL: a TG chat «Chicago — допомога українцям» (Chicago — help for Ukrainians) (Ukrainian, Russian)
  • Help in Tampa, FL: a FB group «Tampa Bay Supports Ukraine» (Russian, English, Ukrainian)
  • Help in Los Angeles, CA: a FB group «Help for Ukrainians in Los Angeles» (Russian, English, Ukrainian)
  • Help in San Diego, CA: a FB group «Українці Сан-Дієго / Ukrainians of San Diego» — helping women and children (Ukrainian, English, Russian)

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Accommodation

Volunteers often offer free accommodation for the first several days. You can reach them through Ukraine Take Shelter website. It features housing ads in different areas in a variety of languages. The website’s main language is English.

In the USA, housing rental is difficult without a credit history or while on a tourist visa, and/or while seeking asylum and waiting for court hearings.

Look for housing in your community: join all the Facebook groups of the city where you are looking for accommodation or Facebook groups of your community.

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Children

Newly arriving families with children do not receive any assistance regardless of their visa type. The children can attend school (in many states, primary school starts at four years old). Preschoolers can attend daycare/preschool but only families residing in the US legally and able to prove their low income are entitled to financial assistance from the state to pay for the daycare/preschool). Many US states require vaccination in order to attend daycare/preschool/school. A child on a US tourist visa, similarly to an adult, is not entitled to health insurance. Thus, it will be required to pay even for the vaccinations required for school. Even though it is technically illegal, most schools accept children without local documents. 

To enroll your child in a school, you must bring the child’s passport, their birth certificate translated into English, proof of residence (in the USA, all addresses are assigned to specific schools), and the vaccination record if required.

Utility bills, a lease agreement (in parents’ names), parents’ driver’s licenses, or a letter from those who provide accommodation to the family can all be considered proof of residence. If the bills are not in parents’ names, the person listed on the bills can write a letter: I (name) confirm that (names) live with me at the following address. Original bills or housing insurance need to be enclosed with the letter.

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Medicine

In the US, in case of emergency, they save a life first, then ask you to pay. Don’t be afraid to inform the hospital that you don’t have health insurance, it will not affect the quality of your treatment.

If something serious has happened, try to get to the emergency room at the nearest hospital. The services of an ambulance are not free so do not call one for minor issues like a child with a fever, a stomach ache, or abnormal blood pressure. In those cases, make an appointment with a doctor or walk to an urgent care clinic. Remember that in the USA, antibiotics are prescription-only, you cannot buy them over the counter. You will need to pay for the doctor’s appointment and then for the medication itself.

Your medical bill can be paid in parts, it can be reduced, and you can reach out to charities to help pay. You can negotiate a discount or ask to split your bill into monthly payments at the financial department of your hospital.

An unpaid hospital bill can be a reason for tourist visa denial. It can also lead to your data being transferred to debt collection agencies.

Useful links for obtaining health insurance in the US:

  • NovaUkraine website (California): Health insurance (Ukrainian, Russian, English)

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Employment

If possible, apply for ITIN — this way, you will show the authorities that you pay taxes and are a law-abiding person. This will be useful if you are changing your status from non-immigrant to immigrant or plan to do so. If you do not speak English, look for a job on your local Facebook groups. 

Be careful with a job search if you are not authorized to work in the US. Don’t look for jobs if you have not yet crossed the border. Remember that at the border, the Customs and border protection officers have the legal right to inspect all your electronic devices: open and read your messages on Whatsapp and other messengers, read your Facebook posts and other social media. If you refuse to unlock the device, it may be a reason to deny you entry to the USA even if you have already landed here.

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Vulnerable social groups

Cities and states usually have charities or civil rights organizations in various cities that may offer assistance. However, in general, the fact that you belong to a particular social group does not impact your access to privileges and benefits if you do not have a green card or citizenship.

The US authorities do not provide any social support or free medical assistance to people with disabilities on tourist visas.

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Free food and clothing

There are a lot of organizations that distribute free food. You can google “free food” followed by your city or zip code. Free clothing can also be obtained, for example, in churches.

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Shelters

All but the smallest communities in the US have shelters for those who do not have a place to live. Accommodation conditions, as well as the list of the required documents, vary by state and city. Google “shelter near me”.

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Help

Free assistance in filling out any forms (821, 765, and others), consultations on tourist visas and questions about immigration to the USA, enrolling your child in school, obtaining insurance, etc. — marina@vinograd.us (Marina)

Tunisia

Updated 1 month 8 days 19 hours ago

Accommodation

  • Tunis city, 2 rooms are available: Wajih Hamza, +216 29 940 761 (WhatsApp)

Turkey

Updated 1 month 5 days 1 hour ago

Useful links

  • Help with Housing
  • Help with Housing 2
  • Help in Istanbul: +79112069513 Alexandra
  • Help for LGBTQ+ people in Turkey from Hevi LGBTI, legal and psychological advice; Arabic/Turkish/English (via Google-translate), an English-speaking activist from Istanbul is ready to help personally: +905395833948, WhatsApp.
  • Table on humanitarian aid in Turkey (compiled by Israeli volunteers)

Finland

Updated 27 days 3 hours ago

Information about preferential transportation for Ukrainians:

At the border control you have the right to request asylum in Finland. Follow these steps: 

  • Inform the border patrol officer or a police officer that you request asylum. 
  • You will be registered in the system: your personal details will be entered in to the registry of foreigners, your photo and your fingerprints will be taken. 
  • People seeking asylum are provided with medical assistance, accomodation, and allowance. 
  • Allowance (as of March 7th, 2022) is 273,06 EUR for an adult and 206,19 EUR for a child.
  • While your application is being processed you are not allowed to leave Finland. 
  • Mandatory Finnish language classes are provided.
  • Work permit will be obtained 3 months after the application for asylum has been submitted if you have a passport and 6 months after the application for asylum has been submitted - if you don’t have one. 
  • The application for asylum is processed within 6 months, but this period can be extended.
  • The immigration office will send an invitation for an interview regarding the provision of asylum.

See details at the official YouTube channel of the Finnish Immigation Office.

Answers to frequently asked questions from the Finnish Migration Service; Ukrainian.

Information about the status of temporary protection for sitizens of Ukraine on the official website of the Finnish Migration Service (in Ukrainian).

Children can attend Finnish school.

Useful links: 

France

Updated 3 minutes ago

Ukraine citizens can legally stay in France for up for to 90 days without a visa. During that period, your rights are equal to those of tourists. You can apply for temporary or international protection. More information on this can be foundhere (section «Refugees», subsection «International and temporary protection»).

To apply for protection, go to the prefecture of the department in which you are staying. You need to have with you the family members whom you intend to include in your application (spouse and children), as well as all necessary documents. You will then be redirected to the French Office for Immigration and Integration (OFII).

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Entrance

Ukrainian citizens can enter the territory of France by car, train, bus, plane, or by foot without border control if they enter from the EU territory. But for entrance to France presence of a biometric passport is obligatory.

If you don’t have a biometric passport you have to approach the consular office in any EU country sharing borders with Ukraine (Hungary, Romania, Poland, Slovakia). Each situation will be considered individually in the consulate. [Source]

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Terms of staying

In case of presence of the biometric passport Ukrainian citizens can stay in France till 90 days without visa.

For staying more than 90 days citizens of Ukraine have to contact one of the French prefectures to get permission for temporary protection.

For this you have to provide to the prefecture this documents:

  • Special form touching on extension of the term of staying in France (you can download it on the site of the prefecture);
  • copy of a passport (identity document, passport stamp) and its original (if you don’t have a passport, then provide a copy of the national identity document);
  • 2 photos for passport;
  • residence certificate, given by a hosting side + copy of his/her identity document (CNI or a residence permit) + confirming of an address or structure of placing statement.

These steps must be taken until expiration of 90 days. After that a refugee gets temporary permission for 6 months with the possibility of extension.

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Housing and food

In France there are some difficulties with housing, but in some cities there can be a hostel provided. You should approach to the prefectures for necessary information about housing. They are authorised to direct for settlement to the emergency housing. 

Ukrainian citizens who managed to get to France can check in by calling the emergency aid number “115”, to give their contacts and tell about their most urgent needs, including searching for housing.

List of the contact information of the French prefectures.

Those who came to Paris need to visit the refugee reception centre. Address: Paris Expo porte de Versailles, Hall 2.1, 15 avenue Ernest Renan 75015 Paris (metro station Porte de Versailles, Ligne 12; Tramway 2 or 3a), run by company France Terre d'Asile. The centre is open daily from 9am to 6pm. There are translators working there. [Source]

Here you can get food aid: it is given out 2 times a month, 3 large packages with food to choose from.

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Medical service

You should approach the local prefecture for first medical aid, COVID-19 tests.

Temporary Protected Status involves full free medical aid.

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Transport

Ukrainians can go on regional (TER) and international routes for free, including: TGV Inoui, Intercités, Ouigo, Lyria (to Switzerland), Alleo (to Germany), Thalys, Elipsos (to Spain), SVI (to Italy) и на Eurostar — to London (only for Ukrainian citizens who have visa for staying in the Great Britain).

Schedule of all the trains in France — on the link.

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Work

Ukrainians under temporary protection can do their professional activities. Ukrainians that have received a temporary residence permit can employ in case they have also got a temporary work permit.

Temporary work permit is an administrative certificate, given for a term till 12 months at the request of the employer and in case of providing a promise of employment or an employment contract.

You can look for work with some popular online portals, for instance, Pole-emploi, Indeed andJobijoba.

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Education for children

In France everybody has a guaranteed right to education and education is obligatory for children until 16 regardless of their citizenship or migration status. You can get to know about enrollment to school at the academic centres responsible for education of the alien children.

Help for LGBTQ+ refugees

You can ask Ardhis organisation for help (there is a Russian-speaking volunteer). 

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Useful links:

  • Official site of the European migration commission
  • Official site of the European Commission for refugees from Ukraine
  • Official website of the French Ministry of the Interior
  • Official site of the French Office for Immigration and Integration
  • Informational web-site of the French administration of the right to asylum
  • Official site of the National Court of Asylum
  • Official site of the French diplomacy
  • Official site with trains in France (SNCF)
  • Brochure for Ukrainian refugees in France: humanitarian aid, useful contacts, information about documents. Languages: Ukrainian, French. Prepared by: Aide Medicale Caritative France–Ukraine (AMCFU)
  • Help with housing (document with useful contacts)
  • Help with housing (one more document with useful contacts)
  • Centre of helping refugees hosting Ukrainians, who have just arrived to France, for free lodging (several nights)
  • Refugee reception centre in Paris (Address: Paris Expo porte de Versailles, Hall 2.1, 15 avenue Ernest Renan 75015 Paris; metro station Porte de Versailles, Ligne 12; Tramway 2 or 3a)
  • List of options for Ukrainian researchers and students: academic positions, housing etc.
  • Enterprise, offering a transfer from Wroclaw to Lille, housing, legalisation, language courses; Polish / Ukrainian
  • Association in Strasbourg that deals with the problems of Ukrainian refugees
    • Phone: 003388362863 
    • E-mail: car_men_is@yahoo.fr
  • An online training offer to learn French and better understand the values as well as functioning of French society

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Chats:

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Useful contacts:

The Consulate of Ukraine in France: 21 Av. de Saxe, 75007 Paris, +33 1 43 06 07 37

Croatia

Updated 1 hour ago

Entry

One can enter Croatia with an international or domestic passport, or with a birth certificate (for children under 18). Entry with a domestic passport/birth certificate is allowed until further notice. Attention: Ukrainian embassies abroad do not issue foreign passports as long as a state of war is declared. More information on passport validity extension can be found here (section «In Ukraine», subsection «State Migration Service»).

Ukraine citizens can legally stay in Croatia for up for to 90 days without a visa*. During that period, your rights are equal to those of tourists. You can apply for temporary or international protection. More information on this can be found here (section «Refugees», subsection «International and temporary protection»).

*Croatia is not a Schengen Area country. The right to stay in Croatia for 90 days is counted separately from the Schengen Area EU countries.

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Documents

Croatian border force temporarily allows Ukrainian citizens to enter the country without a passport, using domestic ID and birth certificates.  

Please note that Ukrainian Embassies abroad do not process applications for new passports during wartime. There is a procedure to extend a biometric passport and to enter a child’s details into the passport of one of the parents. 

Temporary Accommodation

In order to acquire a long long-term residence permit Ukrainian citizens must apply for a temporary residence permit at the Ministry of the Interior of Croatia before they enter the country or before their short-term residence permit expires. A temporary residence permit can be provided for up to one year and then extended. 

Where to go:

Ukrainian citizens can apply at the police office of the city of their residence. 

Duration of the temporary stay: 

Temporary residence can be acquired for the duration of maximum one year. This time period can be extended, but the application for the extension has to be submitted no later than 60 days before the expiration of the current residence. 

Grounds for temporary residence permit:

Temporary residence can be acquired on the basis of one of these reasons: 

  • family reunification; 
  • higher education; 
  • secondary education; 
  • scientific research; 
  • humanitarian reasons; 
  • marriage (including same-sex marriage/union); 
  • employment.

Requirement for foreigners applying for temporary residence: 

Ukrainian citizens applying for temporary residence need to : 

  • prove the goal of temporary residence; 
  • send a copy of their valid passport;
  • provide proof of their financial means; 
  • provide proof of the ownership of health insurance valid in Croatia;
  • provide clean criminal record; 
  • provide the employment contract (if the purpose of residence is employment). 

To learn more about residence permit in Croatia please visit the webpage of the Ministry of the Interior of Croatia

Refugee centres

There are currently three refugee centers in Croatia, where are there Ukrainian-speaking volunteers: 

  • Gospić, Miroslava kraljevića - sport gym in Gospić. 
  • Varaždinske Toplice Trg Svetog Martina bb 42223 Varaždinske Toplice, tel.: +385 99 547 2979
  • Prihvatni centar Jug 2, Osijek Ulica kralja Petra Svačića 67 31000 Osijek, tel.: +385 99 313 4590

There are as well communal shelters organised in hotels/retreats/gyms: 

  • Motel Plitvice d.o.o., Zagreb;
  • Specijalna bolnica za medicinsku rehabilitaciju Varaždinske Toplice, DOM 2, Trg Svetog Martina 1
  • Hostel Rakitje, Pleter usluge d.o.o.
  • Hostel Val, Obala Vladimira Nazora 13a, Karlobag
  • Športski centar Olimpija, Zeleno polje 32, Osijek
  • Nova furca d.o.o.
  • Prenoćište Helena i Restoran, Vinkovačka 2, Osijek
  • Hostel Dali, Reisnerova 24, Osijek
  • Zagrebački holding d.o.o., Podružnica Vladimir Nazor, Grad mladih Granešina, Aleja hrvatske mladeži 19, Zagreb
  • Hotel Grabovac, Rakovica
  • Sobe za iznajmljivanje Čičak, Bana Ivana Mažuranića 10, Valpovo
  • Urbana farma d.o.o.
  • Restoran Marija, Zagrebačka 4, Vrbovec
  • Hotel Picok, Trg sv. Jurja 9, Đurđevac
  • Pansion Antonio, F. Bulića 22, Slavonski Brod
  • DIM d.o.o, na lokaciji restorana Prašina, Podoštra 52, Gospić 2.
  • Ugostiteljski objekt Maki, Gospić, Budačka ulica 200
  • Hotel Ana, Gospić, Zagrebačka ulica 18

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Public transport in Croatia

Public transport in Zagreb is free for refugees from Ukraine for one week. During ticket control refugees from Ukraine are required to present a document issued by the Ministry of the Interior proving their status. 

Refugees from Ukraine can use the trains of the HŽ Putnički prijevoz for free with the “solidarity tickets” and “tickets of Aid to Ukraine”. 

Healthcare

As a person under temporary protection you are entitled to healthcare in case of mea dical emergency, as well as to be seen by general practitioners, gynaecologists, paediatricians in case of chronic illness. You are entitled to the emergency dental care, vaccination against, examination and treatment of COVID-19, as well as vaccination against other infectious diseases. To get help, you are required to present your foreigner’s ID. 

In case of a medical emergency call 194 or 112. 

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Social rights and aid

To confirm your status as of a person under temporary protection, you need to present an ID of a foreigner under temporary protection. You have the right to: 

  • initial social aid;
  • consulting; 
  • psychosocial support;
  • accommodation in case if you satisfy the requirements of the Law about social aid (children without a responsible caregiver, children with developmental defects, senior citizens, people with disabilities et,c.); 
  • one-time financial reimbursement in the amount of 2 500 HRK for a single person and 3 500 HRK for a family. 

You can apply for one-time financial aid with the social worker at the refugee center or at one of the communal centers that are visited regularly by our team.  If you are located in private accommodation you can apply at the center for social protection of the population and its branches in Croatia. This financial aid is provided one time and is used to cover urgent expenses occurring due to the current life situation. Additional information can be inquired by phone: +385 99 399 7317 or by email: ukrajina@mrosp.hr.

Useful information

Ukrainian Embassy in Croatia can be contacted by phone +385 1 4916 296 or email emb_hr@mfa.gov.ua.

Croatian Red Cross collects donations and helps Ukrainian refugees in Croatia locally. Since refugee centers are being created all over the country, all the current information is provided by the Croatian Red Cross through this email redcross@hck.hr.

Chats and groups

The Czech Republic

Updated 6 days 15 hours ago

General information

  • Webpage with legal and practical information for Ukrainians in the Czech Republic on the website of the Ministry of the Interior the Czech Republic (languages: Czech, Ukrainian, English);
  • Information for refugees from Ukraine on the website of the Ministry of Labor and Social Services (languages: Czech, Ukrainian);
  • A detailed guide with references and explanations: legal and medical assistance, search for housing and work, education, humanitarian assistance, relocation;
  • Telegram bot for refugees. Provides information on accommodation, paperwork, visas, employment, etc.
  • An interactive map for finding resources for Ukrainians in all regions of the Czech Republic: medical, psychological, humanitarian assistance;
  • Map of regional help centers for Ukrainians in the Czech Republic: addresses and telephone numbers;
  • A post on the Telegram channel “Czechia in Russian” with useful links for Ukrainian refugees;
  • Map of the Czech Republic with help from volunteers;
  • Usefil links for Ukrainian refugees in the Czech Republic — terms of the entrance, main contacts, medical, psychological, juridical help, financial support, transport, housing, jobs, banks, telecommunications, clothes, education (languages: Czech, English, Ukrainian, Russian);
  • Google document with instructions on how to flee from Ukraine to the Czech Republic (language — English) including information for LGBTQ+ people;
  • An article in MC.today with information, helpful links and contacts for refugees in Czechia (in Ukrainian and Russian);
  • A consortium of non-governmental organizations that help migrants. Here you can apply for free psychological, legal, translational, material, transport, and other kinds of aid (language — only Czech so far);
  • A list of links with various resources for refugees from Ukraine in the Czech Republic collected by Prague Pride;
  • A list of links with information and help resources provided by Czech authorities;
  • Chatbot with all the main information for refugees in the Czech Republic.

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Transport to the Czech Republic

Humanitarian trains from Ukraine to the Czech Republic:

  • On the website of the Czech railway (languages: Czech, English), relevant informational about humanitarian trains;
  • Humanitarian trains Regiojet transport for free from Przemyśl (Poland) to Prague with a stop in Ostrava, Olomouc and Pardubice. Passengers have to get to Przemyśl by the trains of Ukrainian railway or by car. Departure from Przemyśl is at 21:30-22:00, but it may be delayed, if the last train from Lviv is expected.  Reservation on the route Przemyśl – Czech Republic is not possible, all the passengers with Ukrainian passport or passport of any EU country are picked up, women and children first. Capacity of the train is 800 people (including sitting and standing places). Ukrainian passport control is set before boarding directly on the platform of Lviv railway station. Polish passport control is set after leaving the train in Przemyśl.

Buses:

  • You can come to the Czech Republic from Poland, Hungary, Slovakia by buses. Tickets cost 30-60 euro. You can look for tickets herе

Transfer by private organisations and individuals:

  • Transfer from the Ukrainian border by volunteer drivers (languages of the website: Czech, English, Ukrainian);
  • Group on Facebook Czech Republic — Ukraine (voluntary help with transporting to/from the border);
  • Help with housing and transporting from the border:
    • +420773085100 Mariia (Viber, Whatsapp)
    • +420776404528, +380951351019 Denis (Viber, Whatsapp).

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Legal stay

The EU directive on temporary protection for ones who escape the war.

Who is eligible:

  • citizens of Ukraine;
  • citizens of other countries who constantly live in Ukraine;
  • refugees and people looking for shelter in Ukraine.

What will be provided:

  • simplified procedure of border control and more flexible terms of entrance (for instance, if a person doesn’t have an international passport or their passport is not biometric);
  • right to live in the EU;
  • access to the EU employment market;
  • access to medical services in the EU;
  • access to the social help in the EU.

Term:

1 year (since 03.03.2022) with automatic extension for 6 months, if the situation does not turn for the better, you can extend the term only two times.

General questions: 

  • Residents of Ukraine who suffered from Russian aggression have to come to the Regional center of helping Ukraine that is available in every regional city for 3 days after coming to the Czech Republic. Addresses of particular regional center are available here. Moreover, such registration is carried out by police departments. [Source]
  • Regional help centers provide:
    • humanitarian inner Czech visa (valid for 1 year);
    • free medical insurance;
    • temporary housing;
    • information on education for children;
    • information about employment;
    • registration for getting one-time material help.
  • There are rooms for rest with all the necessary things in the centers. [Source]
  • Ukrainian citizens can be registered if they have any identity documents:
    • international passport;
    • biometric international passport;
    • inner passport of a citizen of Ukraine;
    • ID card;
    • pension certificate;
    • for children in case of absence of the passport — birth certificate.
  • With these documents, you can apply for a long-term humanitarian visa for 1 year or till the end of wartime in the help centers. After the end of wartime, you must leave the Czech Republic. [Source]
  • Ukrainian citizens who were in the Czech Republic before the war and whose visas have expired can extend their stay and visa in the Czech Republic. Detailed information can be found here.
  • If you have come to the Czech Republic with a biometric international passport that has expired or will expire during the next three months, you can come to the nearest consulate of Ukraine (Brno, Prague), on a first-come, first-served basis for extending the validity period of the passport. To do that you should have the original passport and its copy. [Source]
  • COVID restrictions for arriving Ukrainian citizens are lifted.
  • Hotline of the Czech Ministry of the Interior for issues of the entrance from Ukraine: +420 974 801 802, ukrajina@mvcr.cz (in Ukrainian and Russian).
  • «Czechia sorted out» (instagram), including an Instruction on applying for shelter in the Czech Republic, notice: Czech government recommends coming without a visa and then applying for a special visa for Ukrainian refugees, this way it will be easier to process applications from a large group of people (language — Russian).

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Children

  • To leave Ukraine with a child you do not need the child’s biometric passport, only a birth certificate;
  • If your child has crossed the border with a birth certificate, and you (their parent) have an international passport (biometric or old style), then you can put information about your child into your passport. For this, you need to come to the nearest consulate of Ukraine. You need to have the original passport and its copy, the original birth certificate and its copy, and two photos sized 3.5×4.5. Information about children up to 18 years old is added to their parents’ passports. [Source]

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Housing

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Medical help

  • Doctors in Prague seeing patients without Czech insurance +420 730 158 779, +420 730 158 781 (languages of the FB page — Czech, Ukrainian);
  • With a humanitarian visa, Ukrainian refugee get the access to Czech health care system (insurance) and they can seek medical help in any hospital in their city. Information hotline of Ministry of Health for Ukrainian citizens: +420226201221, after dialing a number you need to press 8 (operators speak Ukrainian);
  • Medical help in an acute condition without insurance. Convenient search for doctors by region. You can find Russian and Ukrainian speaking doctors;
  • Website of an organization helping with legal abortions in the Czech Republic: contacts for applying, links to friendly organizations, information about pharmacological / surgical abortion procedures (language: Czech);
  • UA POINT: refugee reception points at local hospitals:

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Psychological help

  • Free psychotherapy (languages of the website: Ukrainian, Czech, Russian; there are Ukrainian- and Russian-speaking specialists; you can check-in for online therapy even if you are not in the Czech Republic);
  • Information from the Ministry of Internal Affairs of the Czech Republic on the provision of psychological assistance to citizens of Ukraine:
    • in emergency cases, if the person is really in a severe state of shock or hysteria, call 112, call an ambulance;
    • if they are able to talk, call the free line +420 226 20 1221, they will switch to the line at the Bohnnice Psychiatric Hospital;
  • A list of volunteer therapists;
  • Crisis and psychological help line.

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Humanitarian aid

  • A post on the Telegram channel “Czechia in Russian” with addresses where refugees from Ukraine can find clothes and other things for free or for symbolic money;
  • Group on FB Šatník Praha with humanitarian aid: clothes, hygiene products, food and baby food, pet food (Pražská tržnice, Holešovice, hall 13., every day from 10 to 17, except Sunday);
  • Addresses of humanitarian aid collection points: Husitská 123/88 -  every day, from 14 to 18; Řetězová 3, Praha 1 - every day, from 9 to 12 [Source];
  • MRIYA UA: Humanitarian aid to the citizens of Ukraine fleeing the war (Václavské náměstí 62);
  • Refugee Assistance Center Dum dobra (Prvního pluku 211/5, 186 00 Karlín, Praha 8);
  • Czech Red Cross;
  • Diaconia of the Evangelical Church of the Czech Brethren;
  • Help in the Czech Republic — contact on instagram;
  • Google sheet with humanitarian aid in the Czech Republic (compiled by Israeli volunteers).

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Financial help

  • Upon opening an account with the ČSOB Bank, refugees receive 2,500 kroons;
  • An allowance of 5,000 kroons can be applied for on the website of the Labor Exchange;
  • Links to other organizations providing financial assistance;
  • Česká spořitelna bank offers a free account and pays out 3000 kroons for 6 months.

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Legal help

  • Free legal help: list of lawyers who help refugees (language — Czech);
  • Website «Free legal help» (languages: Czech, Ukrainian).

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For vulnerable groups

  • Help for LGBT+ — PraguePrideCZ on Facebook (there are Russian-speaking volunteers);
  • Help for refugees with HIV in the Czech Republic;
  • Asistence provides assistance to people with disabilities, contacts: Marie Palečková +420 606 098 552 (CZ/ENG), Štěpán Lohr +420 739 626 686 (CZ/RU).

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Pets

You can come from Ukraine with animals, you do not need microchips and documents. After arriving an animal needs a 10-days quarantine (supervised by owner or other person staying at the place of residence in the Czech Republic). Also, during 72 hours and at the end of quarantine, it is necessary to visit a veterinarian and get a test for rabies.

  • List of the veterinary clinics, providing free help; language — Czech, there are navigation prompts in Ukrainian;
  • Google map with points of temporary housing for animals (navigation language — Polish, languages of housing descriptions —  different);
  • Group on FB: Help to Ukrainian Animals;
  • Temporary housing facilities and other volunteer assistance to Ukrainians with pets;
  • Group on FB Pomoc Ukrajincům s mazlíčky v ČR for refugees with pets in the Czech Republic;
  • Volunteer initiative (FB) to connect people with pets who need help and people ready to help;
  • Group on FB of the Temporary housing Association for Dogs;
  • Veterinarians ready to provide first aid to a pet, help with paperwork and vaccinations for free [Source]:
    • Veterinary clinic Pod Pramenem (address: Pod pramenem 1505/6, Praha 4 - Nusle, tel. +420 776 839 742;
    • Veterinary clinic na Jarově (address: Na Jarově 2425/4, Praha 3, 130 00 tel. +420 602 366 123);
    • Veterinary office of Dr. Načeradská (come for an examination with an interpreter, address: Úvalská 1222/32, 100 00 Strašnice, tel. +420 774 418 018);
    • Veterinary clinic SUCHDOL (come for the examination with an interpreter, address: Suchdolské náměstí 1249/8, Praha Suchdol, tel. +420 774 113 553);
    • Veterinary office of Dr. Renáta Kvapilová, addresses: Důrerova 18, Praha 10, tel. +420 604 938 859);
    • ALTAVET veterinary clinic (come for an examination with an interpreter, address: Na univerzitním statku 623 /2A, Praha 10, tel. + 420 274 ​​773 637, +420 774 103 709);
    • A-ZET VET - Klánovice veterinary clinic (phone appointment, come for the examination with an interpreter, address: Staroklánovická 126, Praha 190 16, tel. + 420 281 971 215);
    • ANIMAL CLINIC PRAHA address: Čístovická 44, Praha 6, tel. + 420 235 322 82).
  • Telegram chat for mutual assistance to pets in Prague;
  • Telegram channel for mutual assistance to pets in Prague.

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Employment

  • After getting a humanitarian visa you should come to an employment centre at your place of residence for getting permission to work and for applying for social payouts;
  • List of vacancies by Ministry of Social Labour;
  • Information on assistance/resources in the Czech Republic for writers and cultural workers fleeing Ukraine. Part of an updated Google doc with information on employment, education, housing, etc.;
  • The Institute for Theoretical Physics of Charles University in Prague offers assistance to Ukrainian scientists. Contacts: Heads of the Institute Pavel Krtouš, Oldřich Semerák, David Heyrovský;
  • List of resources in the Czech Republic for Ukrainian students and scientists with academic positions, housing, etc.;
  • A Telegram channel with information and advice on the employment for refugee doctors;
  • The Czech Academy of Sciences offers positions and other assistance to students, doctoral students and scientists;
  • The Czech Science Foundation (GACR) invites undergraduate, graduate students, and scientists to apply for positions and grants;
  • Links to the main institutes and funds that help scientists: Study in the Czech Republic;
  • Research grants are offered by The Neuron Endowment Fund for the Support of Science and IOCB Tech. Contacts: Jan Šprincl, 728 268 581, jan.sprincl@nfneuron.cz;
  • A post on the Telegram channel “Czechia in Russian” with a selection of local sites for job search;
  • UAjobs is a website for a job search in the Czech Republic for Ukrainian refugees;
  • Workania is a website for a job search for Ukrainians (not only in the Czech Republic);
  • Ads for refugees on the largest job search portal in the Czech Republic.

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Education

Children:

Website with a list of kindergartens and schools that are ready to take Ukrainian children for studying. Heads of schools can join the project, apply through a form.

Adults:

  • Charles University has introduced a free course for people who suffered from the war in Ukraine;
  • Charles University also offers free Czech courses for refugees;
  • Škoda Auto offers free training and retraining in various areas of IT at the 42 Prague Institute;
  • A website with a schedule of free Czech language classes in Prague and Brno for Ukrainian refugees.

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Transport inside the Czech Republic

Free pass on the public transport: in most Czech cities refugees can use the public transport if they have a long-term humanitarian visa. You can get detailed information in the Regional center of helping Ukraine. [Source]

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Useful social networks

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Useful links

  • Charity organization Сharita. Consultations in Ukrainian for foreigners staying in the Czech Republic and social help, assistance with translation of phone calls: +420 731 432 431, ukraina.info@charita.cz. Working hours (Czech): Mon, Wed, Fri — 9:00-13:00, 14:00-18:00, Tue, Sat — 9:00-12:00, 14:00-17:00;
  • Embassy of Ukraine in the Czech Republic: +420227020200, +420227020204;
  • Organization helping refugees (Organizace pro pomoc uprchlíkům) — phone consultations +420 228229942 on any questions, available in the following cities:
    • Prague — Kovářská 4, Prague 9;
    • Brnо — Josefská 8;
    • Hradec Králové — Gočárova 1620, office 303 on the 1st floor;
    • Plzeň — in the gardens by address: Pětatřicátníků 33, in front of Palace of Culture «Peklo»;
    • Ostrava (Moravian Ostrava) — Českobratrská 2227/7.
  • List of Czech nonprofit organisations that help migrants, with addresses and sites (language — Czech);
  • Charity organisation Člověk v tísniinformation for the citizens of Ukraine, coming to the Czech Republic (language — Ukrainian);
  • Registration humanitarian centre in Vysni Lhoty; address: Vyšní Lhoty, 234, 739 51. The center provides: medical aid, food, hygiene products, and transfer to the places where you can stay.

Switzerland

Updated 13 days 21 hours ago

From March 12th 2022, status S has been introduced for Ukrainian citizens and their family members fleeing war. This status facilitates the application process for temporary asylum and broadens the rights of the applicant. However, the processing of asylum applications by UA nationals is suspended. Read more about it in Ukrainian, or in French / German / Italian here.

Current information about temporary asylum in Switzerland is available here and here in Russian. 

If you are leaving your home, your country, and intend to seek asylum in Switzerland (or any other western European country) you need to have on you: 

  1. Passport (or another form of ID);
  2. Documents (birth certificate, passport) of underaged children traveling with you ( or are planning to be traveling later), as well as marriage certificate (in order to later reunite with the family, in case if your spouse is not traveling with you);
  3. If you do not have these documents (they are lost or unavailable for another reason) you can use any other forms of identification: birth certificate, driving license, military ID, deposit passbook, degree certificates, housing ownership certificate, official documents from your utility provider — the more you can provide, the better;
  4. If there is such a possibility, try to save proof of danger that you were under (photos, video), after making sure that collecting said proof does not pose a threat to you, as well as photos of your documents in case of losing them or having them stolen;
  5. Charger for you phone and all the devices you are bringing with you;
  6. Hold on to all the documents proving your itinerary: tickets, bills from the gas stations etc.

Useful links: 

  • Official website of the Secretariat for Migration of Switzerland;
  • Table Ukrainian Support with temporary accommodation; 
  • Supporting friends list with accommodation;
  • List of resources for Ukrainian students and scientists with academic positions, housing, etc.;
  • Help for LGBTQ+ people from Аsile-lgbt.ch.
  • Table on humanitarian aid in Turkey (compiled by Israeli volunteers)
  • At HUG Hospital (Geneva), cardiac surgeon Tornike Sologashvili operates children from Ukraine for free. Contact number: +995597713135 Alexei [Source].
  • Schweizerische Flüchtlingshilfe provides information for refugees (languages: German, Ukrainian, Russian).
  • Website of an organization that helps migrants in Switzerland: accommodation, education, jobs, financial assistance and consultations (language: French).
  • Official website of the Geneva canton provides information for refugees (languages: Ukrainian, English, French).
  • Solidarité Ukraine provides information and useful links for refugees in Switzerland (Languages: French, Ukrainian).
  •  Website with information for refugees in Switzerland (languages: German, French, Italian, English, Ukrainian, Russian).
  • An article on MC.today with information and useful links and contacts for refugees in Switzerland (languages: Ukrainian, Russian).

Social media: 

Sweden

Updated 20 days 17 hours ago

Entry

Citizens of Ukraine with a biometric passport can stay in Sweden for up to 90 days. Those without it - 90 days with a Schengen visa. For information on obtaining a visa, you need to contact the Swedish consulates in the EU countries bordering Ukraine (Poland, Hungary, Slovenia, Romania).

Please note that on March 3, 2022, the EU adopted a new directive that provides temporary protection to those fleeing war. Under this directive, citizens of Ukraine (as well as those with the refugee status provided by Ukraine) will be given temporary protection, allowed to work, provided for their humanitarian needs and access to the education for children. Citizens of Ukraine are entitled to receive financial support. Temporary protection is provided for the period of 1 year with the possibility of extension.

An application for the protection status must be submitted to the Swedish Migration Board (Migrationsverket) upon entering the country (on-line or personally). You cannot do this beforehand.

If you are stopped by the border police at the Swedish border you need to inform them that you are a citizen of Ukraine and are going to apply for protection.

The Border Police may be found at the international airports, ferry terminals, railway and bus border checkpoints. The Border Police may ask you a few questions and then direct you to the Migration Office where you will complete your temporary protection application.

Detailed information on the asylum procedure can be found here. Also, here you can find more information about entry

This document contains all the important information about the first steps in Sweden.

Pets

At the moment, the rules for animals arriving from Ukraine are being updated. When owners arrive at the border with their pets, they must declare them at customs (Red Corridor, Customs - Tullverket). If the animal does not meet the current entry requirements, then customs officials contact the Jordbruksverket (Swedish Agricultural Board) and consult about the animal.

Due to force majeure the assessment of the necessary measures is carried out on the per-    case basis. Jordbruksverket will assess documentation of the animal, if available, and may ask the owner some questions in order to make a proper assessment. Depending on the situation, different measures may be relevant. For example, an animal may need a microchip or blood test or, in some cases, temporary quarantine under supervision before it can be returned to its owner.

For trouble-free passage of the border, the animal must have:

  • international passport
  • microchip
  • vaccinations required by age + rabies vaccination
  • rabies test (valid one year after three months from the date of vaccination)

More information on the Jordbruksverket and Tullverket websites. It may be easier to enter the country with the pets at the land border crossing than by plane, especially considering the registration of the animal with the customs at the airport. [Source]

Transport

You can get to Sweden by plane, bus/car or ferry.

Polferries SA ferries sail from the port of Gdansk (Poland) to Sweden. The company provides free tickets for travelers with Ukrainian passport.

In addition, in Sweden, public transport is free for Ukrainian passport holders.

Housing

Temporary accommodation can be found through the Facebook groups for helping refugees from Ukraine, for example, Ukrainian refugees in Sweden-Accommodation, Help & Shelter

A form for those who are ready to provide housing for temporary displaced people.

Useful tables providing essentials about housing assistance in Sweden:

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Learning Swedish

At the moment, refugees in Sweden are not eligible to participate in Swedish for immigrants course (SFI, svenska för invandrare, Swedish for foreigners) [Source]. However, there are many initiatives that provide opportunities to learn Swedish, both online and offline. Learn more about Swedish courses here.

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Useful Links

  • A website created by a group of volunteers with all the necessary information about Sweden in one place (children, work, medicine, etc.)
  • Telegram chat for mutual assistance of Ukrainians in Sweden
  • A webpage with vacancies for Ukranians
  • FB group of community of Ukranians in Sweden
  • A group to help the Ukrainians in Gothenburg
  • Learn Swedish without documents in Gothenburg
  • Support for the researchers and artists in Sweden. Part of the updated Google doc with the information about work, study, housing, etc.
  • Scholarships for scientists in Sweden
  • How to help refugees from Ukraine in Sweden? (this article contains links to the websites and initiatives that help Ukrainian refugees)
  • A course on social orientation in Sweden
  • A webpage with information about accomodation, medical services etc (predominantly in Gothenburg)
  • A webpage with information on how to support Ukranians in Sweden
  • A webpage with information on entering Sweden and first steps
  • Summary table on humanitarian aid in Sweden
  • FB-group about humanitarian aid from "Palianytsa Stockhilm" volunteer initiative (languages: Swedish, Ukranian, Russian, English)
  • A website, where refugees can get help with employment. You need to provide information about yourself ("Connect" button). E-mail - info@hammerhanborg.com

Scotland and Wales

Updated 13 days 1 hour ago

General information

Scotland and Wales are parts of the UK and, therefore, take part in the refugee programs of this country. Official information for obtaining support available to Ukrainian citizens and their family members is available on the UK state website (languages: English, Ukrainian, Russian). Additionally, Scotland has opened a "super sponsor" scheme that will allow Ukrainian refugees to quickly obtain entry permits and temporary housing while the government of Scotland works with local partners to provide longer-term access to services and housing.

Here you can read about entry privileges, visa schemes, housing, find useful links, group chats and other assistance available to Ukrainian citizens in the UK. 

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Housing 

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For reference

Scotland and Wales initiated state aid for Ukrainians under the program"Homes for Ukraine", having agreed that the former will accept 3 thousand migrants, and the latter — another thousand (information as of March 19, 2022). In addition, 10 thousand residents of Scotland and Wales expressed a desire to accommodate refugees from Ukraine. According to the scheme of the program, households are provided with 350 pounds per month to accommodate Ukrainian refugees. In addition to the financial support that the UK Government will provide, the Scottish government is allocating 15 million pounds to support the "immediate response". Local authorities will be allocated just over 11 million pounds of this funding with 2.25 million pounds set aside for temporary accommodation, and a further 1.4 million pounds will be allocated to the Scottish Refugee Council to expand their refugee integration service. The program allows Ukrainians without relatives in Britain to get a visa for up to 3 years, and the Welsh government confirmed the option to take up rooms under the scheme will be "available to people fleeing Ukraine from March 26". Ukrainian refugees can useTransport for Wales services for 6 months.

Estonia

Updated 27 days 3 hours ago

03.03.22 The EU activated Temporary Protection Directive: those fleeing the war will be granted temporary protection in the EU (they will be granted a temporary residence permit, access to education, and a one-year work permit with a possibility of renewal).

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Read the latest information on arriving, staying, and assistance to refugees from Ukraine at the Estonian government website (in Estonian, Ukrainian, Russian and English). Information on COVID restrictions is being constantly updated.

General questions (important information):

  • Information about what documents Ukrainian refugees need to get a job in Estonia, on the website of the Police and Border Guard Board;
  • Website with information for refugees in Tallinn: hotline numbers, addresses for receiving humanitarian aid, answers to frequently asked questions about housing, education, employment, etc.;
  • Website with information for refugees in Rakvere: addresses and numbers for advice and assistance, information about medical care, work, placement of a child in a kindergarten or school
  • Summary table of humanitarian aid in Estonia (compiled by Israeli volunteers)

Entering the country, accommodation

Ukrainian citizens with a biometric passport can enter Estonia and remain there for up to 90 days without a visa. Ukrainian citizens whose grounds for staying in Estonia expire in the near future will be able to temporarily continue to remain in Estonia.

By the order of the Director General of the Police and Border Guard Board dated February 24, Ukrainian citizens who do not have a biometric passport but have a valid travel document can also enter Estonia without a visa.

If necessary, one can also apply for international protection at the Police and Border Guard Board (their website with information about staying in the country in Estonian, Ukrainian, English and Russian). If temporary protection is necessary, a temporary residence permit is issued. In addition, refugees will be assisted with housing and employment.

The number for the state alarm center infophone is 1247, and it is ready to provide people with information on issues related to Ukraine. From abroad, the state infoline should be called at +372 600 1247.

  • In cooperation with the Estonian government, the Estonian Refugee Council coordinates the evacuation of war refugees from Warsaw (in Estonian, Ukrainian, Russian, English).
  • For assistance with evacuation from Poland, send your name, phone number and location to Madle Timm madle@pagulasabi.ee or contact other coordinators. The Estonian Refugee Council offers a variety of support services to beneficiaries of international protection (i.e. refugees), the purpose of which is to help people cope with life in Estonia on their own.
  • Contacts for war refugees from the Estonian Police and Border Guard Board.
  • Assistance for those who are evacuating or planning to evacuate from Ukraine to Estonia (Ukrainian, English).

Refugee reception centers:

  • Pärnu: address Pikk 18, open 24/7, phone: +372 53499911. Instruction on how to get from Ikla to the refugee reception center in Pärnu by car;
  • Tartu: Riia 179a, open 24/7, tel.: +372 53770588.

Employment and studies

Contacts of the Ukrainian community

Issues of border crossing, medical care, employment, hryvna exchange, transportation, etc.; Russian/Ukrainian

LGBTQ+

A guide from Eesti LGBTQ+ for Ukrainian LGBTQ+ refugees to Estonia (Ukrainian, Russian, English, Estonian).

Medical aid

  • Resource on medical care for refugees from Ukraine: hotline numbers, contacts of doctors, information about insurance and getting medical care in Estonia;
  • Psychological support for victims of violence, human trafficking, mental health consultations (Russian, English, Estonian): website, phone: 116066 (subscribers in Estonia), +3726147393 (from abroad), email. mail: kriisiabi@sotsiaalkindlustusamet.ee

Useful links

  • Closed FB-group "Ukrainian women in Estonia" for acquaintance, communication and mutual support
  • FB-group “Help Ukrainian People”: seeking help for Ukrainians abroad;

FAQs

Updated 1 month 7 days 2 hours ago
  1. Нужно ли мне сразу подавать заявление на беженство, как только я пересек_ла границу Украины и въехал_а на территорию Польши? Нет, не нужно. У вас есть 14 дней с момента въезда, чтобы решить, что делать дальше. На данный момент не рекомендуется подача заявлений о предоставлении международной защиты (статуса беженца) в Польше в связи с тем, что это связано с проведением полного административного цикла процедуры, а также с отсутствием возможности трудоустройства на этом основании в первые 6 месяцев рассмотрения дела. Помните, что вступить в процедуру получения международной защиты вы сможете в любой момент, а не только в течение 14 дней с момента въезда. Для получения индивидуальной консультации запишитесь к специалисту через инфолинию ЦБС +48 668 205 177 (@CBShelp - телеграм).
  2. Как выезжать с детьми, какие нужны документы? “Выезд за границы Украины детей-сирот, детей, лишенных родительской заботы, которые не достигли 18-летнего возраста, определенных в подпункты 2 - 5 пункта 6 этих Правил, в сопровождении лиц, уполномоченных законными представителями ребенка, осуществляется при наличии письменного согласия органа опеки и попечительства или военной администрации на выезд с указанием государства следования. Выезд за границы Украины детей, которые не достигли 16-летнего возраста, в сопровождении одного из родителей, бабы, деда, совершеннолетних брата, сестры, мачехи, отчима или других лиц, уполномоченных одним из родителей письменным заявлением, заверенным органом опеки и попечительства, осуществляется без нотариально удостоверенного согласия второго родителя и при наличии паспорта гражданина Украины или свидетельства о рождении ребенка (при отсутствии паспорта гражданина Украины)/ документов, содержащие сведение о лице, признаных Госпогранслужбой ”. (Источник)
  3. Нужно ли ставить детей на какой-то учет после выезда из Украины? “После прибытия детей, указанных в первом, четвертом, седьмом и восьмом абзацах этого пункта за границы Украины, лица, которые сопровождают ребенка, обязаны на протяжении одного рабочего дня обратится в консульское учреждение Украины в стране пребывания для постановки ребенка на временный консульский учет.” (Источник)

Vulnerable groups

LGBTQ+

Updated 2 hours ago

Financial help

  • Project Queer for Peace! / Квир за мир! provides monetary assistance to LGBTQ+ Ukrainians, Belarusians (not residing in Belarus) or Russians in a difficult financial situation for food, medicine, payment of fines for anti-war protests, expenses for transgender transition, etc., request form (in Russian). You can support the project through PayPal (svtlngreize@gmail.com) or in other ways indicated on the project channel.
  • A request form for financial assistance from ECOM to cover humanitarian expenses for LGBT Ukrainians who have suffered due to the Russian military invasion. ECOM can partially cover: travel to a safe place, temporary accommodation, food, clothing and hygiene products, medicine; the language of the questionnaire is Russian.

Ukraine

In different cities: 

  • Zaporizhzhia: Gender Z(direct humanitarian aid per request);
  • Kyiv: Gay Aliance (help with food and relocation, application form for temporary housing);
  • Odessa: LIGA: psychological and information support, testing and preventive care, aid with food and relocation till the Moldovian border; Instagram, Facebook, ligalgbtod@gmail.com;
  • Lviv: Fulcrum UA: shelter, help with evacuation till Lviv; Facebook, office@t-o.org.ua;
  • Kherson: “Insha
  • Kharkiv: 
    • PrideHub(Telegram), pridehub@sphere.org.ua: free online psychological support group meetings for LGBTQ+ people affected by the war, etc.;
    • Sphera (women’s and LGBTQ+ rights, Ukrainian / English); 
    • Kharkiv Pride (psychological aid, information: pinboard with needs and help offers), wa.sphere.kh@gmail.com.

For LGBTQ+ military: 

LGBTQ+ military (Instagram) and UKRAINEPRIDE (Instagram) — clothes, uniform, helmets, bulletproof vest, arms, medications. 

General aid: 

  • Aid application from Insight (Telegram): transfer, accommodation (in Ukraine and abroad). A Telegram-bot for legal advice, humanitarian, informational support. Application for psychological help (audio, video); in Ukrainian.
  • Aid from Kyiv Pride (Instagram, Facebook) with food and relocation abroad. Information aid — the organization collects information on other LGBT organizations that can help with shelters or relocation. Mental health group. An application form to receive help with relocation (in Ukrainian).
  • GO “Aliance Global” and MenSpace: shelter and humanitarian aid. An application form to receive temporary shelter in Kyiv, Chernivtsi, Dnipro and het material assistance from "Alliance Global" (in Ukrainian).
  • Free legal advice from Paralegals.ua: issues of violation of rights or consultations with regards to evacuation abroad and asylum seeking in other countries.
  • Information on help for queer people in Ukraine and all over the world from Nowar.help.

Chats: 

  • Chat bot in Telegram from ECOM for LGBT people from Ukraine and their family: @ecomwork_bot offers consultations in Ukrainian / Russian from a team of psychologists and social workers: humanitarian aid, leaving the country. Please write @lena_i_sherlock if the bot is malfunctioning.

---

For transgender people in Ukraine and abroad: 

  • Medication and food for trans, non-binary and intersex activists in Ukraine. 
  • Medicine and food for trans, non-binary, or intersex persons in Ukraine: Telegram account.
  • Memo for trans people on what to do if hormonal medications are not available at the pharmacies. 
  • Free psychological consultations for transgender and non-binary people in Ukraine.
  • Help for trans people from Trans*Generation (Instagram) in collaboration with Gender Stream, RFSL and Outright Action International: border crossing, financial assistance, covering transportation costs, housing costs for up to three days. Contacts: helptgen@gmail.com. Help request form.
  • An information hotline for trans* persons who are in or outside of Ukraine from the Transcoalition. The organization does not provide assistance directly, but redirects to specific organizations depending on the request.

Help for trans people in the cities: 

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Austria

Help for LGBTQ+ refugees by Queer Base (English / German):Facebook, Instagram, office@queerbase.at.

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Armenia

A guide (in Russian) for queer people: precautions and LGBT organizations in Armenia.

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Czech Republic 

PraguePrideCZ offers help to LGBTQ+ people with employment, healthcare, hormonal therapy for transgender people etc. Russian-speaking volunteers are available. Facebook, office@praguepride.com.

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Estonia

Guide from Eesti LGBT+ for LGBTQ+ refugees. Ukrainian/ Russian/ English/ Estonian.

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France

  • Ardhis helps LGBTQ+ refugees (Russian-speaking volunteers available): contact@ardhis.org. People applying for refugee status can make an inquiry in person at the organisation’s office (18 rue Henri CHEVREAU – Paris 20ème – métro Ménilmontant) on Saturdays from 11:00 till 13:00, except for the third Saturday of the month.
  • Center LGBTQI+ de Paris (Facebook) provides legal, psychological and employment assistance: webmaster@centrelgbtparis.org; French/English.

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Germany

  • Quarteera” (Instagram) — is an organisation of Russian-speaking LGBTQ+ people in Germany:  help@quarteera.de (aid with transfer to Berlin, with transportation in the city, temporary accommodation (up to one week), with registration, legal advice, psychological help, urgent financial aid: food, clothes, medication).
  • Intervention Hamburg provides assistance to LBT women in Hamburg, info@lesbenverein-intervention.de; German / English.
  • Queer Pride DD (Instagram, Facebook) — LGBTQ+ organisation in Dresden.
  • Rosa Strippe (Facebook) provides assistance in Bochum: legal advice, assistance with finding a job, information about centers for psychological, medical, social counseling; info@rosastrippe.de. It runs support groups in cooperation with Senlima for LGBTQ+ people aged 14 to 27 who have been forced to leave their country or do not feel at home, from 17:00 to 19:00 every first, third, fourth and fifth Wednesday of the month at Kortumstraße 143, 44787, Bochum. Ukrainian / English / Russian.
  • Help for refugees in different cities of Germany from Deutsche Aidshilfe: legal stay, health, psychological support, etc.; English / Russian / French / Arabic / German.

Berlin:

  • Help from Schwulen Beratung Berlin: assistance in finding psychological, medical, legal assistance; English / German / Arabic / Persian / Spanish / French / translators available from other languages.
  • Casa Kuà provides accommodation for trans people, intersex people, non-binary people and queer people, especially those affected by racism. Because of the state of emergency due to the war, the organization also tries to provide help for cis-/hetero- BIPOC.
  • Housing for LGBTQ+ in Berlin, telegram chat BerlinHosting and LGBTQsupportUkraineBerlin; English German.
  • Support group for trans, intersex and non-binary people from aha-berlin.de. 1st and 3rd Monday, 19:00. Address: Monumentenstraße 13, 10829 Berlin. English / German / Ukrainian / Russian.
  • Aid from Schwulen Beratung Berlin: support through the search for psychological, medical aid, and legal advice; English, German, Arabic, Persian, Spanish, French, and a possibility to engage interpreters with other languages. 

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Georgia

  • Help for Ukrainian, Russian and Belarusian LGBTQI refugees from WISG (Facebook): housing, legal support, food; info@wisg.org, English / Georgian.
  • Equality Movement provides testing for HIV, syphilis, hepatitis B and C, PrEP and PEP, psychological support from social workers and psychologists, psychiatric and legal consultations. English / Georgian.
  • A guide to Georgia (in Russian) from Queer Svit: information on free HIV testing, HRT for trans people, the situation with the rights of LGBTQ+ people in Georgia, LGBTQ+ friendly businesses, etc; Russian.
  • Consultations for trans people from Russia, Ukraine and Belarus on traveling to Georgia due to the war from Temida, a queer feminist trans-led organization. It also provides psychological support, counseling on transition, free HIV testing, assistance in finding housing; gives referrals to endocrinologists, psychiatrists, and addiction prevention services.

---

Hungary

  • Budapest Pride offers help to LGBTQ+ refugees: short term accommodation, transportation from the border, transit to other European countries, psychological consultation in English, free food, legal advice, healthcare etc., help@budapestpride.hu.
  • Application to become a volunteer (English / Hungarian).

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Ireland

The Organization for the Protection of the Rights of Lesbians and Bisexual Women (City of Cork) provides assistance to LBT women from Ukraine. Contacts: info@linc.ie, phone: 0214808600.

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Italy 

  • Housing in Torino for LGBTQ+ people from the TO Housing.
  • An LGBT activist group offers accommodation, meals, a monthly budget for small expenses, psychological and medical assistance for LGBT refugees. The group's main language is English, it is also planned to organize communication in Ukrainian or Russian. Contact: rainbowliberationfront@gmail.com.

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Israel

Raduga Ze Keshet (Facebook) is an organization of Russian-speaking LGBTQ+ people in Israel: radugazekeshet@gmail.com.

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Latvia

Mozaika offers information for LGBTQ+ refugees in English or Russian on Facebook. They are ready to help with healthcare questions, legal matters, matters of food and accommodation. 

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Moldova

Assistance in the process of accommodation seeking from an activist Leo Storyteller; priority given to the LGBTQ+ people. English / Moldovan. 

Hotline for volunteers from Genderok-M: +37360491200 (Telegram, WhatsApp, Signal, Viber) in Russian / Ukrainian / Moldavan. 

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The Netherlands

For All Who Love offers help with accommodation, legal and medical matters etc. on Facebook and Instagram in English. 

European network of aid for trans people Trans United Europe has a clinic in Amsterdam, where transgender people fkeeing from war can get access to hormonal therapy, including people without documents.

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Poland

  • Support for  LGBTQ+ people from Ukraine in Poland by the city (Warsaw, Poznan, Krakow, Wroclaw, Lublin, Olsztyn, Slubice and others). English / Polish / Ukrainian / Russian;
  • Fundusz dla Odmiany (Facebook, Instagram) offers transportation from the border, safe shelters, and information for the  LGBTQ+ refugees: kontakt@dlaodmiany.org.pl; English.
  • Fundacja Trans-Fuzja (Facebook) offers shelter for the  LGBTQ+ refugees from Ukraine: kontakt@transfuzja.org; English / Polish.
  • Federacja Znaki Równości (Facebook) from Krakow offers help with accommodation seeking, legal advice, information about transitioning: kontakt@znakirownosci.org.pl; Polish / English;
  • Kultura Równości (Facebook) from Wroclaw offers help with accommodation, legal advice, food, clothes: kontakt@kulturarownosci.org; Polish / English.
  • Piwnica Labiryntu (Facebook, Instagram) in Lublin helps with accommodation, food, and clothes. Polish / English. 

For trans people:

  • Assostance and information from the Alternative initiative on hormone therapy, medical services, and more: ewelk@icloud.com.
  • Information on hormonal therapy options for trans people; Ukrainian;

Accommodation in Poland: 

  • Application form for accommodation from Grupa-stonewall.pl. English/ Ukrainian/ Polish; 
  • Accommodation application form, Polish/ Ukrainian/ French/ English.

Warsaw:

  • Facebook group of a Russian-speaking LGBTQ+ community in Warsaw;
  • Offline mutual support group for people affected by the war in Ukraine. During the group’s meetings xenophobia, sexism, racism, homophobia, and transphobia are not permitted. The main language of the group is Russian, the possibility of meetings in English is being considered. 
  • Lambda Warszawa (Facebook) offers temporary accommodation, psychological and other help to LGBTQ+ refugees from Ukraine: warszawa@lambdawarszawa.org; Ukrainian / Polish / English.

---

Russia

Guide from a Telegram channel “I washed my hands” about leaving Russia as an LGBTQ+ person.

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Slovakia

PRIZMA offers help to the LGBTQ+ refugees from Ukraine: transportation from the border, temporary accommodation, psychological help, information for transgender people etc. Ukrainian / English / Slovak. 

---

Spain

Legal advice, help for people with HIV, help with housing, etc. from Kifkif (Facebook, Instagram): comunicacion@kifkif.info.

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Sweden

Information for Ukrainian refugees in Russian and Ukrainian from an initiative group Newcomers+ and RFSL, as well as Russian-speaking support groups, legal and psychological assistance.

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Switzerland

Asile LGBT in Geneva offers help to the LGBTQ+ refugees. English / French / Spanish / Farcy / Portuguese / Arabic / Tigrinya. 

Accommodation from ILGA World in Geneva, contact: Ananstasia Chernova (Facebook, Telegram: @aosott) [contact from the administrator Anton].

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Turkey

Hevi LGBTI offers help to the LGBTQ+ in Turkey, including legal and psychological consultation. Turkish / Arabic / English (with GoogleTranslate), an English speaking activist from Istanbul is already to help personally: +905395833948, WhatsApp [contact from an administrator Anton].

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USA

Help from the organization of Russian-speaking LGBT people Rusa LGBT: legal assistance, instructions for obtaining protection in the USA (created in collaboration with SAFE).

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Useful links

Psychological help:

Abortions, etc:

  • Emergency assistance related to unwanted pregnancy (contacts from NGOs in Poland, Germany, Czech Republic, Great Britain, Austria, the Netherlands, Sweden and other European countries); English.
  • An initiative Ciocia Wienia (Facebook, Instagram) in Vienna that helps organize legal abortions for people in Poland: ciocia-wienia@riseup.net.
  • In Latvia, getting an abortion for refugees has been simplified, now it does not require a certificate from the police and a council of medical professionals, and the procedure is free of charge.
  • Online prescriptions for emergency contraception in Poland from Lekarze Kobietom.
  • Free gynecological consultation for Ukrainian refugees.
  • Information, psychological and other assistance in Poland to survivors of rape from the Martynka_helpinitiative, available through a Telegram bot.
  • Help from SupportME: contacts and a map of doctors;consultations with specialists.

Other:

  • Help from Queer Svit for Ukrainian, Belarusian and Russian LGBTQ+ people: leaving the country (Ukraine and Russia), housing, hormones, etc.
  • Help for queer people of African descent who stayed or fled Ukraine from Afro Rainbow Austria (ARA), application form for assistance.
  • Telegram bot @lgbtukrainebot where 24/7 admins answer questions on finding housing, transport, hormones, other medicines, psychological and legal assistance: they provide contacts, addresses and other information; in English / other languages ​​through a translator.
  • Donations to Asociatia Accept (Romania) to support LGBTQ+ people in Ukraine.

People with chronic illnesses / disabilities

Updated 2 days 18 hours ago

Ukraine

Telegram chat on mutual help for people with diabetes; Russian / Ukrainian.

For people with disabilities:

  • From 03/29/22, the rules for crossing the border for people with disabilities have changed (in Ukrainian). The changes relate to documents which allows crossing the Ukrainian border during a state of emergency and martial law.
  • Humanitarian financial assistance to families with a child or parent who has a disability, and families with many children from the Donetsk Regional Organization of People with Disabilities (Facebook). Hotline: 068-166-75-96, mail: 010522m@gmail.ru.
  • Tips for people with disabilities in case of an emergency (+video).
  • Information on the entry to Poland and assistance in the Ukrainian sign language from Świat Głuchych.
  • Help for people with disabilities from Fight for Right; to request assistance, you can call (+380634513728) or email (info@ffr.org.ua) your name and surname, city, phone number and describe the assistance you need, operators work around the clock.
  • Evacuation of children with chronic diseases / disabilities and orphans from Ukraine from a group of volunteers from Germany supporting a Swiss organization www.22ndwildlife.org. Evacuation request form.

For people with HIV:

For people with cancer:

  • Memo for oncopatients during the war;
  • Telegram channel with information for oncopatients.

For people with TB:

  • List of institutions that help people with tuberculosis.
  • Informational, humanitarian, psychological and other assistance from TBpeopleUkraine. Contacts: +380686331428 or OneImpact Ukraine mobile app (Android, iOS) [Source: Facebook].
  • Help for people with HIV, tuberculosis, various types of hepatitis from the 100% Life / "100% Zhyttsia" project: psychological counseling, assistance with groceries, payment for computed tomography if a patient has a referral. The contact form is at the bottom of the website.

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Croatia 

Clinic helping people with HIV in Zagreb: Klinika za infektivne bolesti "Dr. Fran Mihaljević", address: Mirogojska 8, 10000 Zagreb, Croatia. Opening hours: Monday-Friday 7:00-15:00. Phone numbers: +385 91 4012 575; +385 1 4678 243; +385 12826 206; + 385 1 2826 147.

---

Czechia

Assistance to Ukrainian refugees with HIV+ status in the Czech Republic; phone: +420 720 956 544, email: ivan.pop@aids-pomoc.cz; Ukrainian / Czech.

A list of addresses and phone numbers of clinics and centers helping people with HIV from ECEE Network in Prague, Brno, Ostrava, České Budějovice, Plzeň - Bory, Ústí nad Labem, Hradec Králové in Ukrainian and English.

---

Estonia

A list of addresses and phone numbers of clinics and centers helping people with HIV from ECEE Network in Tallinn, Tartu, Narva, Pärnu, Kohtla-Järve in Ukrainian and English.

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France

  • Information from ameli.fr for people addicted to drugs or other behaviours, as well as information for drug users on harm reduction centers; French / English via Google Translate.
  • Information from the Interministerial Mission to Fight Drugs and Drug Addiction; French / English via Google Translate.

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Germany

Information for refugees with cancer: free medical care, contacts, etc., you can ask for advice here: info@ancora.ai; English.

Information for cancer patients from Ukraine: how and where to continue therapy in Germany; German / Ukrainian.

Help from Inklusion Muss Laut Sein for wheelchair users. Contacts: +494825902697, info@imls.com; German / English.

Help for refugees with HIV in Münster from Aidshilfe: medical, psychological and legal support, medicines. LGBTQ+ friendly. Also support for drug users (including replacement therapy). Address: Schaumburgstr. 11, 48145 Münster; opening hours: Mon 10-16 / Tue-Thurs 10-18 / Fri 10-12; phone: 0251 609600; info@aidshilfe.org. If you do not speak English or German and you need an interpreter in Münster, write here: @ZakatalkiBot (Telegram).

Help for people with hearing impairments in Berlin from the Berlin Association of the Deaf, ZfK eV, Professional Association of Sign Language Interpreters Berlin / Brandenburg eV; German / English via Google translate.

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Greece

An organization that helps people with HIV: Greek National Public Health Organization. Contacts:

  • Giannou Foteini — phone: +30 210 5212846
  • Tsiara Chrissa — phone: +30 210 5212131
  • Kalabalikis Dimitrios — phone: +30 210 5212133.

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Hungary

  • A list of addresses and phone numbers of clinics helping people with HIV from ECEE Network in Budapest, Miskolc, Debrecen in Ukrainian and English.
  • Medical assistance in Budapest from the National Organization for People with Autism: Tel.: +3613541073.
  • The National Federation of Organizations for People with Physical Disabilities (MEOSZ) provides medical assistance to Ukrainian refugees, e-mail: menekultugy@meosz.hu [Source].

---

Lithuania

Organization helping people with HIV Demetra, address: Kauno str. 6, Vilnius Phone: +3705233 25 33, +37068710655; working hours: Monday-Thursday 9:00-17:00, Friday 9:00-16:00; demetra@demetra.lt

A list of addresses and phone numbers of clinics helping people with HIV from ECEE Network in Vilnius, Kaunas, Klaipeda, Siauliai in Ukrainian and English.

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Moldova

Application for assistance to Ukrainians with diabetes (insulin is sold in pharmacies without a prescription); Russian.

Assistance from the Positive Initiative (Facebook) to patients migrating from Ukraine in accessing HIV prevention and treatment services on the territory of Moldova: secretariat@initiativapozitiva.md; Russian / Romanian.

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Poland

  • Lodz, assistance for children and adults with autism from ALEA Centrum Terapii Autyzmu (Facebook). Contacts: ukraina@jim.org, alea.alea@tlen.pl.
  • Assistance in Krakow to families with children and adults with developmental disabilities (temporary housing, kindergarten/school registration, assistance in paperwork and job search).
  • Fundraising for assistance with evacuation from the HumanDoc Foundation for people with disabilities.

For people with HIV:

  • Help from Krajowe Centrum ds. AIDS (testing, ART, psychological support, etc.); aids@aids.gov.pl; Polish / English.
  • List of addresses and phone numbers of clinics from ECEE Network in Warsaw, Krakow, Wroclaw, Lublin, Bialystok, Szczecin, Bydgoszcz, Chorzow, Gdansk, Lodz, Poznan, Opole, Ostruda, Zielona Gora in Polish / Ukrainian and English.

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Russia

Information for people with HIV: The AIDS Center has a stock of medicines that you can apply for. You can also consult for free with Patient control.

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Romania

A list of addresses and phone numbers of clinics helping people with HIV from ECEE Network in Bucharest, Cluj-Napoca, Iasi, Galati, Timisoara, Constanta in Ukrainian and English.

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Slovakia

A list of addresses and phone numbers of clinics helping people with HIV from ECEE Network in Bratislava, Nitra, Martin, Banská Bystrica, Košice in Ukrainian and English.

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Turkey

Organization helping people with HIV: "Positive Living Association"; phone: +90 850 888 0539 ; Instagram: @Refugeesupportpage (Arabic, English, Persian, Turkish).

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Useful links

  • Alina Romanova: QMARCdon1500@gmail.com, 0500885554 — a psychotherapist and neuropsychologist, free individual and family consultations, works with children on the autistic spectrum (during the war in Ukraine); Ukrainian / Russian.
  • Website for finding places to test for HIV and other STIs in different countries.
  • Information on the help for people with disabilities and chronic diseases in Ukraine and around the world from Nowar.help.
  • List of organizations in the EU countries (Belgium, Czech Republic, Hungary, Ireland, Lithuania, Poland, Portugal, Spain, Great Britain), organizing assistance to autistic refugees from Ukraine (in English).
  • Document with information for children and persons with disabilities in Bulgaria, Czech Republic, Hungary, Moldova, Poland, Slovakia, Ukraine, Romania: addresses, contacts, websites of friendly organizations.

Sex workers

Updated 21 days 4 hours ago

In Ukraine

UNFPA Ukraine hotline on human trafficking (psychological help online 24/7): FB, Telegram.

Around the world

Information from SWAN for sex workers fleeing Ukraine: hotlines, links to resources in bordering countries (Poland, Moldova, Slovakia, Romania); Ukrainian.

Transsexworks, a mutual aid organization for trans and non-binary sex workers in Berlin, Germany. It offers counseling for sex workers fleeing war in English, Ukrainian, Russian; both to transgender and cisgender persons. Personal contact of a Ukrainian activist from this organization (English, Ukrainian, Russian): @garateaser, +49 1517 5137101 (Telegram).

A website for finding places to test for HIV and other STIs in different countries.

Support in Swedish, English or via a translator from Pegasus (RFSL). E-mail: pegasus@rfslungdom.se. Snapchat: Pegasus RadochStöd.

POC (People of Colour)

Updated 12 days 23 hours ago

Transportation

  • Hotline for students from Africa, Asia and other countries who want to leave Ukraine because of the war, from the Ministry of Foreign Affairs of Ukraine: +380934185684.
  • Transportation from the border for the refugees of African descent from Ukraine: +48729275316.
  • Evacuation assistance for Indian nationals from the Indian Ministry of External Affairs: its representatives provide assistance at the borders with Hungary, Poland, Slovakia and Romania. Contacts:
    • cons.kyiv@mea.gov.in
    • com.kyiv@mea.gov.in
    • pol.kyiv@mea.gov.in
    • cons1.kyiv@mea.gov.in

For students

  • Assistance request form for African students and other migrants: housing, continuing education, financial / humanitarian / legal / medical assistance, etc., for additional questions: africanukraine@gmail.com.
  • Facebook group BFU Student Reallocation for POC students from Ukraine, assistance in evacuation and continuing their studies.

Chats & social media

Other useful links

  • A form to offer accommodation for BIPOC (Poland, Germany, other countries); form in English.
  • Information on support for BIPOC in Ukraine and other countries from Nowar.help.
  • Assistance to people of African descent in Ukraine from Black Foreigners in Ukraine.org, contact@blackforeignersinukraine.org; website in English.
  • Hotline for representatives of the Jewish community from JDC: +38 094 711 11 04.
  • Help for queer people of African descent who stayed or fled Ukraine from Afro Rainbow Austria (ARA), application form for assistance.

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Germany

  • Accommodation matching platform (to offer & search for accommodation) for BIPOC; in English/German.
  • Humanitarian aid in Berlin from EOTO (Instagram). Accommodation request form from EOTO; in English/ German.
  • Chat from DIASPORA RELIEF in Berlin: assistance to POC and foreign citizens leaving Ukraine.
  • African Network of Germany (Facebook) organizes buses to Germany for Africans; register at +49 176 45848430  (WhatsApp); +48 574 184 309. To register, send a Whatsapp message or email (info@tang-ev.de) with your name, nationality, number of people, type of documents you have, number & age of children, and information about pets (in English/French/German).
  • Documentation center for racist police violence. To report cases of racial profiling (unjustified ID checks), aggression of officials, discriminatory insults, violent arrests, mistreatment and assaults, write to info@polizei-gewalt.com.

Roma:

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Spain

KARIBU (Amigos del Pueblo Africano): organization offering assistance to refugees from African countries. Address: C/ Santa Engracia, 140 (28003 - MADRID) Phone: 91 553 18 73; coordinacion@asociacionkaribu.org (in English/Spanish).

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Poland

Community of multiethnic families in Poland; in English/Polish.

Center for intersectional justice: Facebook, amakaohia@gmail.com; in English/Polish.

Zrzutka.pl accepts donations for assistance to refugees from Ukraine who are POC.

Сhildren

Updated 2 days 18 hours ago

Transfer

  • A memo on crossing the border with children and actions in case they are lost, as well as contacts of regional and international child search services; Russian / English.
  • Evacuation of children with chronic illnesses and disabilities from Ukraine from a group of volunteers from Germany supporting the Swiss organization www.22ndwildlife.org. Evacuation request form.

Education

  • Telegram channel from Busy Kids Club for the development of children: activity ideas, links, announcements of online events.
  • Free lectures on school subjects and other disciplines for the citizens of Ukraine and children of Russian immigrants (aged 10-17) in Russian.
  • Application form (in Russian) for educational assistance from the Educational Bridge / Obrazovatelniy most project (Facebook, Telegram) for schoolchildren from Ukraine.

Online

  • Free classes in Russian and Ukrainian for children and teenagers, whose education was interrupted by the war, from the EarthlingsHub (Facebook, Telegram) project: English, mathematics, science, online meetings with scientists. Psychological support for children and their families. Mentoring for older teenagers. Class schedule and registration available here (languages: Russian, Ukrainian, English).
  • Free online classes for children in grades 5-11 in mathematics, Ukrainian and English, creative writing and literature, programming and robotics from Big Brain (Telegram channel and chat).
  • Free online lessons from Not just maths (Telegram): physics, mathematics, drawing, German, chemistry, English, literature, biology, programming, chess and more.
  • Registration form (in Russian) for online courses for children aged 10-14 on programming, leadership and entrepreneurship, multimedia and digital art from Yaizy.
  • Registration form (in Ukrainian) for free online lessons on the platform for school children "Protection of the Children of Ukraine" by the Churyumov Science Lyceum.
  • Free online classes for the children of Ukraine (aged 5-12) in Russian: Drawing and PainingReading and Drawing.
  • Free online school in Russian for students of grades 9-11 who had to interrupt their school education because of the war.
  • Free online school on basic subjects for children forced to interrupt their studies at school (languages: Russian, Ukrainian).
  • A website with free printables in Ukrainian for children of preschool and primary school age: mathematics, drawing, games, etc. (in Ukrainian, English).
  • Free online lessons from Globe International Lyceum for children from Ukraine. To join the training, send a private message on Instagram or Facebook or call +380504133388.

Around the world

  • A guide from the HumanDoc Foundation in Russian and Polish on the placement of Belarusian children in Polish kindergartens and schools.
  • Free Saturday school for children in Istanbul from the Ukrainian Partnership for Mutual Help (Instagram, Facebook).
  • Paid school in Yerevan for children of Russian emigrants with the possibility of online certification.

Medical assistance

  • Pediatric polyclinic ‘Pediatr Plus’ (Telegram) provides free phone consultations:
    • +380991845970 — Penkov Andrey Urievich
    • +380501094639 — Pasichnik Igor Petrovich
    • +380677382873 — Kononenko Elena Vladimirovna
    • +380662130603 — Lushukov Fedor Michailovich
    • +380507323434 — Onikienko Alexandr Leonidovich
    • +380970357118 — Tishko Olexandr Sergeevich
    • +30679545435 — Yamchitskaya Alexandra Ardalionovna
    • +380502976960 — Kluchka Roman Alexandrovich
    • +380954156424 — Odintsova Elena Urievna
    • +380675761550 — Kalnitskaya Elena Efimovna
    • +380954207694 — Iskandarova Amila Movlaevna
    • +380677105190 — Burenok Anastasia Sergeevna
  • The Ein Kerem Jerusalem Hospital is ready to accept children with cancer for treatment from Ukraine free of charge. [Source]. The child's family will receive food and humanitarian assistance from the MD TERRA "Land of Wonderful Dreams" fund. The parent of the child must send medical documents to milana.mirzayev@gmail.com (letters from volunteers, relatives and friends will not be accepted), they must specify:
    • Surname and name of the parent
    • Surname, name of the child
    • Age
    • Diagnosis
    • Attach medical documents
    • Attach a copy of the foreign passport
    • Parent's phone number
  • In the HUG hospital (Geneva), children from Ukraine can get a heart surgery free of charge. Contact number: +995597713135 (Aleksey).
  • Medical care for children in Berlin: map with clinics and other information; English / Ukrainian / Russian.
  • 'Life without Leukemia' (Instagram) provides assistance with accommodation and access to medical services for children with oncology who arrived to Moldova. Contact numbers: +37360497733, +37360200523.
  • Facebook group 'Ukraine autism HELP' for Ukrainian families with children with autism: contacts of specialists, useful information.

Psychological help:

  • Instruction “How to support children during the war” (Instagram, Ukrainian language).
  • Article "How to support children in separation" (in Russian).
  • Psychological support for children and youth of Ukraine.

Other

  • Financial assistance program (UAH 2,220 per person) for Ukrainian families with children in Ukraine from UNICEF: assistance is provided to a) families with three or more children under 18, of which at least one child is under the age of two; b) families with two or more children under the age of 18, of which at least one child has a disability.
  • The Ukrainian Network for the Rights of the Child and UNICEF launched a support line for: foster families, family-type orphanages, families raising a child with a disability, any families with children who need help.Social workers, employees of children's services and other institutions that accompany families and take care of children can also apply for support: Kyivstar: +380675679845, Lifecell: +380636614252; +380633994592, Vodafone: +380953271521. You can also contact a Telergam bot @dytyna_ne_sama_bot for help.
  • Ukrainian charitable foundation Voices of Children (Голоси дітей), helping children affected by the war: individual assistance, psychological support, humanitarian assistance (apply here); English, Ukrainian, German, Spanish.
  • Brochure on child care and guardianship in Ukraine, as well as foster care in Poland (languages: Ukrainian, Polish).
  • Pavlusha i Yava is a Telegram channel for families with children who are now in bomb shelters where one can get a recording of fairy tales and lullabies, pavlushsiyava@gmail.com. If you would like to volunteer click here.

Women

Updated 11 days 2 hours ago

In Ukraine

Marsh Zhinok provides direct assistance: psychological assistance, temporary housing in Lviv and Chernivtsi, medicines, diapers, baby food. Application for assistance.

Lviv:

FemMasternia (Instagram, FB) provides assistance to women and non-binary people: food, hygiene items, clothing, childcare, relocation assistance, psychological support, assistance with finding housing. Application for accommodation in a shelter for activists (in Ukrainian).

Kharkiv:

Fem Bilkis (Instagram, Facebook) provides direct assistance to women: food, medicine, essentials, finding housing, coordinating transfer from war zones.

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For refugee women

Safety measures:

Information for refugee women from Bysol (in Russian): answers to frequent questions on leaving Ukraine, Belarus and Russia, adaptation in the EU countries and what to do if you remain in Belarus, Russia or Ukraine. A section with information on war violence, domestic violence and what to do if you encounter violence in other countries, as well as information for the loved ones of the victim of violence and documents, advice for medical professionals and psychologists who work with women who have experienced violence.

A video on precautionary measures in Germany in English and Russian. Volunteers in Germany and Poland report that single young women and women with children disappear en masse at train stations. Attackers dressed as volunteers take passports from women under the pretext of "paperwork" — they are trying to abduct people for human trafficking. Volunteers are asking you to be vigilant and take precautions:

  1. Do not give anyone your passport (you can show it, but under no circumstances give it to someone — a real volunteer will not require you to give them you ID). In case they try to take the passport with force, shout, call for help.
  2. Try to stay with other refugees until you arrive at the point of assistance. Try not to travel around Europe alone or leave your train or bus without particular need before arriving to your destination.
  3. Trust only verified volunteers, not anyone who calls themselves so. If you do not know where to go and what to do next, contact only police officers or other officials, and not random passers-by.
  4. Write down the first and last name, car number of those people who give you a ride, provide you with housing; immediately send their data to your friends or relatives.
  5. Spread this information and warn other women of the danger.
  6. If you witnessed a dangerous incident, report it through this form.

Transport:

Facebook group Transport a Sister / Help Ukraine 2022: assistance in finding drivers, financial assistance in buying tickets.

Housing:

Closed Facebook group Host a Sister for women looking for accommodation.

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Help for women in crisis

In Ukraine

Help from Rozirvi kolo, phone number: 0800500335. Information on assistance in different regions, contacts for receiving psychological and social assistance.

In Kyiv:

  • The Woman4woman project provides financial and medical assistance, helps in finding a job.
  • Hotline, psychological support and shelters for women who suffered from domestic violence from the Official Portal of Kiev.
  • List of contacts (at the bottom of the article) for survivors of domestic violence, gender discrimination and trafficking.
  • Help from the Center for Family and Women Affairs (Facebook): legal and psychological consultations.
  • Help from the Kiev City Center for Gender Equality: legal and psychological consultations.

In Lviv:

“Center for Women's Perspectives” helps women who suffered from of domestic violence or human trafficking. You can request help on their website.

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Around the world

Medical assistance:

  • Online prescriptions for emergency contraception in Poland from Lekarze Kobietom.
  • Free gynecological consultation for Ukrainian refugees.
  • Information, psychological and other assistance in Poland to survivors of rape from the Martynka_help initiative, available through a Telegram bot.
  • Emergency assistance related to unwanted pregnancy (contacts from NGOs in Poland, Germany, Czech Republic, Great Britain, Austria, the Netherlands, Sweden and other European countries); English.
  • An initiative Ciocia Wienia (Facebook, Instagram) in Vienna that helps organize legal abortions for people in Poland: ciocia-wienia@riseup.net.
  • Help from SupportME: contacts and a map of doctors; consultations with specialists.
  • Women Help Women provides information, expert advice, sends contraceptives and medicines for pharmacological abortion around the world (for donations or free of charge); English / Spanish / French / Polish / Portuguese / Thai / Korean.

Financial assistance:

  • The foundation "Silni" / «Сильні» provides survivors of sexual violence during the war with financial assistance to cover medical services, psychological and legal advice, access to journalists, help with documentation and other support.
  • Abortion without borders provides information and financial support to people in Poland who need an abortion.
  • Abortion Support Network provides advice, financial assistance and accommodation to those who need an abortion (languages: English, Polish, Spanish, Maltese) and who are located in Poland, Romania, Hungary, France, Spain, Czech Republic, Ireland, Northern Ireland, Isle of Man, Malta, Gibraltar.

Legal assistance:

Spravka: guides for women in Belarus on family law issues, including domestic violence and divorce. You can get free legal advice.

Psychological assistance:

  • Free psychological consultations from Tell me (Розкажи мені), the specialists use cognitive behavioral therapy.
  • Center for psychological counseling and trauma therapy from Open Doors Ukraine. Contacts: opendoorsukraine@gmail.com. Working with PTSD, addictions, individual / couple / group therapy, etc; in Ukrainian and English.
  • Organisation "Divchata" / «Дiвчата» (Facebook) provides free psychological assistance to survivors of sexual violence (children, adults and their families): helpgodivchata@gmail.com, +38 073 460 38 60.

Individual help:

  • Grassroots activist Nasta Bazar (Telegram: @NastaBazar; Russian / English) is ready to provide individual assistance to women who suffered from sexual abuse, regardless of location: transfer, evacuation, psychological support.
  • Activist Tony Lashden (Telegram: @lashden; Russian / English) provides contacts of competent psychologists who will anonymously and free of charge provide assistance to Belarusian women who have experienced harassment or sexual violence by the military.

Miscellaneous assistance:

  • Aborcyjny Dreamteam provides information about abortion in Poland in Ukrainian, Russian and English.
  • Help from the Masha Euphrosyne Foundation: a.kariakina@mashafund.org.ua.
  • Assistance from a group of experts together with an NGO "All-Ukrainian Association "Right to Family" ("Всеукраїнське об'єднання "Право на сім'ю"). Phone number: 0660379708.
  • Forum Kobiety W Sieci provides information on contraception and abortion.
  • A guide (in Russian and Ukrainian) for women affected by violence during the war, occupation, in prison.
  • Report form for war crimes (which also include rape, sexual slavery, forced prostitution, forced pregnancy, forced sterilization, threat of sexual violence or rape, forced exposure, sexual torture, genital mutilation).

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Work and education

  • SheCodes will teach 10 000 refugee women to code for free.

Important for all

Medical and Psychological Support

Updated 8 days 20 hours ago

Medical Help

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Psychological Advice

  • WIOS mental health project (psychological advice)
  • Psychological support: free advice, checklists, self-care exercises
  • psy.for.peace project (psychological advice). A Telegram chat with group support calls.
  • Free psychological support chat
  • Emotional support groups
  • “Raduzhniy Mir” – worldwide psychological help with treating anxiety (for queer and queer-friendly folks)
  • Medical and psychological help at eHealth (eЗдоровье). One needs VPN if accessing from Belarus.
  • Free psychological support – apply via Google Forms
  • Free psychological support offered by the Centre for Educational Trajectories
  • Les migras – worldwide psychological help and consultations for Ukrainian- and Russian-speaking queer folks.
  • Psychological help online chat ran by the Russian LGBT-network (the chat is secure and runs from noon until 3pm and from 9pm until midnight).
  • BlackSquareBand care and support in Telegram bot
  • Online psychological support for volunteers (An international group of psychologists and psychotherapists working with the aftermath of shock, trauma, and stress)
  • Telegram chat for searching Psychological support for transgender people
  • An Instagram account  of service with 1,200 psychologists/counselors providing free help
  • Telegram chat “You are not alone” – wartime psychological support by Ukrainian mental health professionals
  • Psychological support for those who were affected by the war in Ukraine A psychotherapist and a neuropsychologist, free personal and family consultations, working with autistic children (during the martial law in Ukraine). Ukrainian/Russian
  • Telegram channel with advice on preserving and improving one’s mental health
  • Free psychological helpfor Ukrainian citizens (adults and children), as well as everyone affected by the war, and the volunteers working with the refugees. A hotline, group and one-on-one online meetings
  • Wartime psychological support (apply for a free Phone/video consultation in the following Telegram chat)
  • Psychological support for children and young people from Ukraine
  • A group of psychologists and people who need help dealing with fears (free due to the war in Ukraine)
  • “Psychological help in wartime”, apply via this Google Form
  • Free psychological support for everyone from Yuri Gonzo
  • Free psychological support (a list of specialists)
  • Poruch” project – free support groups for teenagers and their parents currently in the war zones (online and offline)
  • Mindly” psychological support
  • A list of centers that provide free psychological support and assistance (consulting centers, chats, bots, doctors)
  • First Psychological Aid – a telegram bot
  • Marsh Zhinok” – a TG bot for 24/7 psychological assistance 
  • Telegram chat “Psyhological help for Ukrainians during the war”
  • Rasskazhi Mne” online platform (free psychological help for Ukrainians)
  • Video project “Psychologicheskaya Zabota” for children. The experts explain how to take care of children while being in a bombshelter, what to say during evacuation, how to find the right words if one of the parents is fighting in the war.
  • La Strada-Ukraine – free psychological consultations for the parents who want to understand the state their kids are in and to receive support: Facebook, Instagram, Telegram
  • Domestic violence prevention hotline (UNFPA Ukraine), free support 24/7: Facebook, Telegram
  • Free consultations from the international Adriatika project (sign up in Telegram)
  • Google Form for requesting psychological help from “Obijmi” volunteer center for psychological support (urgent or within 24 hours)
  • KAF psychological platform – free online service for Ukrainian families in need of medical and psychological assistance
  • StressOut 2.0 – a. Telegram chat for psychological support in the times of crises “Krizova Paradnya” – free psychological assistance from the Department of Psychology and Psychiatry of Ukraine Catholic University (Facebook)
  • Telegram chat“Kak Ty seychas?” For collective emotional support
  • The center for psychological support of the Department of Psychology of Cherkasy national University – Telegram chat
  • Online meetings with certified psychologists from the Association of Innovative and Digital Education – Facebook
  • Student chat for psychological help
  • Psychological support hotline (as of March 1st, the working hours are 9am to 3pm) +3809808040431
  • Free self-help course for victims of sexual abuse (language: English);
  • Support hotline for relatives, partners and friends of the defenders of Ukraine from Veteran Hub. Hotline number: +380673482868 — everyday from 8 till 22.[Source];
  • Post on Instagram by the «Feminist Anti-War Resistance» organisation: how to organise and guide a support group;
  • Non-profit organization «Divchata» offers free psychological help to survivors of sexual abuse (children, adults, and their family members): helpgodivchata@gmail.com, +38 073 460 38 60. [Source]
  • Telegram-bot psychological help provided by the American Psychotherapy Association’s standards
  • Telegram channel Psychological Help for Ukrainians During the War. Free support from practicing psychologists.
  • Telegram channel Psychological Support “Peremoga”. Free psychological support, live broadcasts with professional psychologists
  • Free online psychological help, coaching and body-oriented therapy for people impacted by the war in Ukraine. Website of the HMU charity project (in Russian).
  • A Dutch psychiatrists’ website has a collection of resources for wartime self-help and links to free online consultations for Ukrainians.
  • Psychiatrists, psychologists, and psychotherapists offer free help to the victims of the war in Ukraine. (The website is in English).

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Online courses that can help in a stressful situation

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Self- care

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Mental Health Professionals

Psychologists in Ukraine (Ukrainian- and Russian-speaking):

  • Tatiana Strogal: 0967840869 (teens and adults)
  • Olena Yaremchuk: 0637532949 (adults)
  • Lyudmila Kirichuk: 095 2028777 (children and adults)
  • Sergey Pentsak: 0681387261 (adults)
  • Svetlana Nosenko: 0661465259 (adults)
  • Svetlana Saraswati: 0503133431 (adults)
  • Alla Onishchenko: 0503862904 (adults)
  • Galina Kvasha: 0967374640 (adults, in Russian)
  • Natalia Obushna: 0674444884 (adults)
  • Anastasia Markelova: 0503349686 (adults, in Russian: call via messengers)
  • Victoria Kiryukhina: 0964403001 (teenagers and adults)
  • Ivanna Matrosova: 0668384640 (adults)
  • Inna Gordienko: 0938493384 (adults)
  • Adelina Sokolova: 0661432188 (children 9+ and adults)
  • Sergey Belyaev: 0675070226 (teenagers and adults)
  • Marina Stepanchenko: 067 5959517 (16+ and adults)
  • Oksana Lyashchenko: 0672540002 (teenagers and adults)
  • Elena Mikhailovskaya: 0939204996
  • Lyudmila Dobrovolska: 0679349407
  • Anna Kolisnichenko: 0501689102
  • Marina Kozunenko-Boyko: 0676762233
  • Oksana Morgolic: 0951414495
  • Olena Aksenova: 0502006135
  • Olga Sakhno: 0505835840
  • Svetlana Kostyukova: 0501459714
  • Anna Mikitchuk: 0932505520
  • Lada Kutsevalova: 0962939063
  • Valentina Kharchenko: 0962939063
  • Ludmila Hablo: 0662660756
  • Svetlana Semkina: 0962740025
  • Masha Kara: 0633771137
  • Elena Galushka: 0958099595
  • Elena Arsiriy: 0504864878
  • Elena Nat: 0509865931
  • Natalia Troyanovskaya: 0997665636
  • Olga Lipinchuk: 0939175080
  • Svetlana Neborachko: 0677018238
  • Anastasia Kovbasyuk: 0637237426
  • Oksana Prokopenko: 0968111142
  • Dmitry Belous: 0952222261
  • Victoria Gvozdkova: 0639313321
  • Sergey Vasalatiy: 0634731000
  • Tamara Mikitenko: 0672207455
  • Oksana Pisareva: 0509323023
  • Tatiana Sis: 0679090314
  • Lina Dudnik: 0679805001
  • Ekaterina Burakova: 0934107785
  • Irina Tolstyakova: 0967908786
  • Maria Flerco: 0639951633
  • Oksana Klimchuk: 0675580029
  • Natalia Ganenkova: 0975338676
  • Elena Voropaeva: 0975018851
  • Diana Karaban: 0674669378
  • Mila Tretyak: 0673278076
  • Natalia Burakova: 0951343645
  • Kateryna Ovsienko: 0932170410
  • Olga Sichkina: 0956165343
  • Natalia Karkhaleva: 0688899620
  • Larisa Mikhailenko: 0956065897
  • Igor Zabuta: 0964475206
  • Natalia Bochkor: 0677299295
  • Inna Potapova: 0505274010
  • Tatiana Petryuk: 0976645319
  • Katya Tarasyuk: 0503821509
  • Natalia Kushch: 0953847953
  • Olena Lysenko: 0934697926
  • Victoria Savulyak: 0974486698
  • Natalia Davydova: 0675058120
  • Tatiana Nesterenko: 09084329800
  • Valentina Golinska: 0672882408
  • Olga Plakhotnikova: 0958495663
  • Victoria Bardachenko: 0504200050
  • Oksana Malyuk: 0995605502
  • Angela Grishina: 0675893094
  • Anna Moskalets: 0635842246
  • Natalia Starkova: 0636801877

Our colleagues from abroad: 

  • Natalia Johnson: +351965247280
  • Margarita Melekhova: +420773698184
  • Irina Berezovskaya-Patsay: +48508636711
  • Elena Georgieva: +359886972496

Psychologists from Belarus (who all believe that this is a war waged by Russia and Belarus against Ukraine and refuse to support it):

  • Andrey Vasilenko: +375 (44) 7902999 (adults)
  • Irina Sanotava: +375447266241
  • Lena Gromova: +375297433455
  • Anna Goncharenko: +375296896360
  • Alena Pryamkova: +375297238522
  • Alexander Sergeevich: +375295608002
  • Svetlana Zvereva: +375295616653
  • Elena Rimsha: +375297185021
  • Natalia Kulitskaya: +375447915502
  • Gleb Sokhnenko :+375293030010

Psychologists in Israel providing online advice in Russian:

  • Zhenya Pukshanskaya: + 972503062267 (WhatsApp, viber)
  • Olga Shabanov: + 972526658977
  • Irina Kore: + 972584449545 (WhatsApp, Telegram)
  • Julia Zakharov: + 972546245885 (WhatsApp, viber)
  • Lina Gluzman: + 972523650485
  • Lena Chervets: + 972506842867 (WhatsApp, viber)
  • Inga Mike: + 972544528145 (WhatsApp)
  • Anna Zimbovski: + 972507181575 (WhatsApp, viber)
  • Regina Spector: + 972537142607 (WhatsApp)
  • Tanya Sveshnikova: + 972586689786 (WhatsApp)
  • Galina Gorodetskaya: + 972544322827 (WhatsApp, viber)
  • Sarah Weinstein: + 972528705745 (WhatsApp, viber)
  • Anna (family psychologist): + 972522904954
  • Hannah Valeria Grishko: + 9725382726575
  • Meira Sazonov: + 972552769489
  • Anna Bonne (psychotherapist / psychologist): +380935678333
  • Vera Lobeiko: + 375297119910 (viber, WhatsApp, Telegram)

Search for Missing Persons

Updated 23 days 1 hour ago

Search for Missing Persons 

Sequence of actions:

  1. contact all friends and relatives who may have information about the whereabouts of the missing person;
  2. contact emergency medical services to get information about people admitted to the hospital;
  3. check the database of missing persons whose search has already been organized on the website of the Ministry of Internal Affairs of Ukraine;
  4. if the missing person is not in the database, leave a request to search for the person in the police or by calling the hotline number: +38 0800500202;
  5. when searching for a person, check information about them through a Telegram bot (searches across the National Information Bureau data) andin the lists of evacuees (see below for resources where other lists are published).

Initiatives that help in the search for missing persons:

  • Website for the search for people who disappeared during the fighting in Ukraine: you can leave a request for a search and view the lists of evacuees;
  • Telegram channel for the search for missing people in Ukraine. To send a search request, submit data about the person via a TG-bot;
  • Application form for the search for a missing person from the
  • Telegram channel "Search for missing persons Ukraine 2022";
  • Telegram channel with lists of evacuees and those about whom information is available. You can submit a search request via theform. You can also check the lists of evacuees and submit a request to search for a person via aTG-bot;
  • Search and Rescue Volunteer Association SARVA: you can leave a request to search for missing civilians and military personnel on the website;
  • Service for the search for people in Ukraine who were evacuated or are in the war zone;
  • Page with contacts of the Red Cross branches in the cities of Ukraine where you can ask for help in organizing the search for a missing person;
  • Instagram page with notices about missing people in Ukraine. To place a notice, you need to DM a photo and description in one message (city, region, full name, contact details);
  • Telegram bot "Family Search" helps to reconnect with people who may have changed their contact details.

Search for the missing persons in the regions of Ukraine:

  • You can ask for help in finding a person in hot spots (Bucha, Irpin, Hostomel, Vorzel) in the All-Ukrainian Community "Search for Missing Children";
  • Telegram channel for the search for missing persons in Hostomel. To submit a request for a search, you need to fill out the form;
  • Telegram channel for the search for missing persons in Mariupol: lists of evacuees, a table of people searched, lists of people found; 
  • Facebook group of mutual assistance in the search for missing persons in Mariupol: lists of evacuees from Mariupol, notices about the search for people, lists of people found;
  • Form to search for Mariupol residents who are not getting in touch;
  • Telegram bot for the search for missing persons in Kharkiv;
  • Telegram bot for the search for missing persons in Kyiv and Kyiv region;
  • 24-hour hotline of the Ministry of Emergency Situations of the self-proclaimed DPR provides information about people taken from the territory of Ukraine to uncontrolled territories: +380713426999; +380623426999; for calls from Russia: +78633182999;
  • Search and rescue team "LizaAlert" acceptsapplications from refugees from Ukraine to search for relatives on the territory of Russia. Hotline number: 88007005452;

Search for children:

  • Telegram-bot where you can get support in case of a missing child (created with the support of the Office of the President of Ukraine, UNICEF and the Ministry of Social Policy of Ukraine);
  • Child search service:website,FB;
  • Website of the organization "Missing Children Europe", which helps with the search for missing children abroad. Hotline number: 116 000;
  • Application form for a missing child in Ukraine; 
  • Missing child bot in Telegram;

Search for members of the armed forces:

Additional Useful Links

Updated 9 days 18 hours ago
  • Government hotline: 1545
  • If you lost your foreign passport or ID, you could find it in «Дії»- the app has been reconnected to the demographic register. The digital passport has the same legal validity as the paper one, it can be shown at the block posts, to the police and army (in Ukrainian, Russian and English languages)
  • The Revolut banking platform simplifies account opening for Ukrainian citizens who have relocated to the EU. From the EU, you can open a Revolut account by linking it to your bank account in Ukraine. There is no commission for exchanging hryvnia for another currency, and no subscription fee for the account.  (in English, Polish, French, Italian, German and Lithuanian languages)
  • War Crimes Documentation Coalition FB group (mostly English). Documents murders and injuries of civilians, the destruction of civilian structures and cultural sites, looting, obstruction of rallies, and abductions.
  • In case your country blocks the information on the war in Ukraine or the websites providing assistance, and you need VPN: an article (Russian)on choosing one and a link to downloading a free VPN (multiple languages)
  • World map indicating the locations where Ukrainians may get help (i.e., food, transfer, housing etc) (Ukrainian, Russian, English)
  • The project "Mutual Emergency Aid" helps people of Belarus who have lost their jobs due to active civil position(Russian, English)
  • Telegram channel "Пошук зниклих" coordinating the efforts to find people who have gone missing in Ukraine, if your relatives do not get in touch (mostly Ukrainian)
  •   Brief guide based on the online platform All Help Ukraine (mostly Ukrainian, English)
  • Telegram channel "Turning Point"with the news digest from a libertarian perspective by a war journalist (mostly English).
  •  Ukrainian assistance information aggregators: UAhelpinfo (Ukrainian) and Save Ukraine (Ukrainian)
  • Form "United For Ukraine" (English, Ukrainian) to request assistance from the volunteer project "Разом для України" (United for Ukraine): accommodation, legal and psychological counseling (available in Ukrainian and English).
  • Telegram chat "Mолитва за Мир" (Russian, Ukrainian, English) for communal prayer. You can join at any of the times available.
  • Telegram Chat-bot "Безпека жінок за кордоном" (“Women safety abroad”) from the Center for Legal Research on Gender Equality of the "Lviv Polytechnic" National University (Ukrainian)
  • Advice on what to do during your first three weeks after relocation (in Russian)
  • The school of evidence-based medicine (FB group in Ukrainian, English)To legally drive your car in another country from 1 to 30 days, you need to get car insurance from the host country (average price 500 euros) or a Green Card of Ukraine (now starting from 12 euros for Europe) - you can do it online. Do not overpay for foreign insurance.
  • Buy a Green Card online at Finance.ua with a 50% discount for cars traveling abroad. The offer is valid for insurance for 15 and 30 days.
  • Requests for translation help- Airtable. There are English, German, Slovenian, Italian, French, Moldovan, Romanian, Hungarian, and Spanish in the database (from Ukrainian).
  • Learn German Fast (for speakers of Ukrainian, Russian, English, Persian). - A new website to learn German fast (for English, Persian, Russian, Ukrainian native speakers) using Birkenbihl-Method.
  • Platform for getting financial, legal, medical, psychological, transport and other help all over the world for Ukrainians;
  • Form for getting help in moving between cities/countries: temporary housing, medical aid, etc.;
  • Service for searching for Russian-speaking helpers for the Ukrainians abroad who are struggling with language barrier. On the website you can choose the country, city, service or person of a specific profession who could help;
  • Platfrom with informational help on matters of legalisation and asylum. To get a consultation you need to complete the form on the website;
  • Website Immigration4Ukraine with free legal help for Ukrainians abroad;
  • Platform for providing free legal aid for Ukrainians inside the country and abroad;
  • Memo on cybersecurity for Ukrainians: post on Instagram;
  • Website «Respond»: help with document translation for people in crisis;
  • Online consulting  for owners of cats and dogs: Instagram. For free if the owner can't afford it;
  • Free online vet services: chat in Telegram;
  • Instagram-leaflet "How to assist victims of sexual violence".
  • Free legal aid in Ukraine for various groups of people, including veterans and displaced persons (site in Ukrainian).
  • The project Help People Leave Ukraine helps the refugees find transport, accommodation, translators and interpreters. It also helps the volunteers find a way to help the refugees.
  • Telegram-chat for mutual help to pet owners.
  • A blog article on using your private car in European countries: Poland, Germany, Austria, Slovakia, Moldova (in Ukranian, Russian, and English).
  • The Binance cryptocurrency exchange will issue crypto cards for Ukrainians who have left for the EU countries, and will transfer 75 BUSD (75 dollars) to them within three months. Detailed instructions (language: Ukrainian)

Advice and Consultations

Updated 1 month 6 days 22 hours ago

Translators

  • RU-EN translator: +380991672198 (WhatsApp); Viktoriashev9@gmail.com(Victoria Shevchenko)
  • RU-EN translator:  +44 0790330377; katyajivov@gmail.com (Katya Shkolnik)
  • RU-EN-UA translator: +380502335513; podushkomariya@gmail.com (Maria Poduskо)

Children

  • Free online pediatric recommendations: FB page Dr.Ala David, pediatrician (in Russian)
  • Pediatric psychologists and specialty doctors offering free assistance: App and website. If you have already crossed the border, we will provide informational assistance and help you find transportation, accommodation, food, essentials (clothes, personal care products), medical care, psychological assistance, and other types of assistance. Self-help suggestions for children and parents to cope with anxiety and panic attacks are available, including a cartoon video. (in Russian).
  • Psychological help for children. If your child has been severely traumatized by witnessing combat and you see a drastic change/disorder in behavior, please fill out this Google Form! The Masha Foundation, in collaboration with the Neuropsychology Center "Ravnovesie" (Equilibrium) will help you find free online counseling for your children, provided by specialists.

LGBTQI+

  • Relocation help for LGBTQI+ people: Google Form (in Ukrainian). Ppsychological and legal advice, transfer, housing, etc.

Animals

  • Free veterinary help for animals in the warzone: TG chat (in Russian, Ukrainian)

Other useful links

  • Help to Ukrainians in Europe: FB group (in Ukrainian, Russian, English)
  • Help to refugees from Ukraine: TG chat (in Russian)olve everyday personal and professional problems through social connections:
  • Networking app (in English) - explained in FB post (in Russian).
  • Dermatology/beauty consultations: FB site “Dermaschool.Practice” (in Ukrainian, English)

Useful Telegram bots:

  • Help to all refugees, of any citizenship: FBC @freebelaruscenter_bot - TG bot
  •  Оbtain timely information about evacuation from Ukraine or to the western part of the countryPartizankya - TG channel
  • for people forced to leave The Republic of Belarus and Ukraine. To reach us, use the - @PartyzankaBot - TG bot and/or informational hotline number +48600384500. If you are abroad or are afraid of calling the mobile number, you can call or message in telegram: @partyzanka3, @partyzanka2, @prtyzanka_1.
  • Contact center for victims: @tut_pomogut_bot TG bot (Help is here). Here you can ask a question and we will get back to you with information about evacuation from Ukraine for you and your relatives; find a map of bomb shelters; get psychological help. If you have already crossed the border, we will provide informational assistance and help you find transportation, accommodation, food, essentials (clothes, personal care products), medical care, psychological assistance, and other types of assistance.

I want to help

Help for Ukraine from Abroad

Updated 1 day 18 hours ago

Charities supporting people. 

  • Support children impacted by the war. Psychological and psychosocial support. («Voices of Children» charity organization)
  • Supporthospitals in Ukraine. Support for Ukrainian clinics supplying much-needed modern medical equipment and materials.
  • Support Ukrainians with disabilities
  • Support Kyiv Pride and Kharkiv Pride
  • Fundraiser in support of LGBT
  • Ukrainian Red Cross
  • The committee for "Civil Assistance" helps refugees and migrants to the R.F. The group accepts refugees from Ukraine in Moscow.
  • "Second Wind" charity is collecting clothing and essentials for people who have been forced to relocate to Russia from Ukraine.
  • Support children with documented disabilities. 
  • Fundraiser in support of Ukrainian artists:Polish, Ukrainian PL/UA,  Belorusian, English BY,EN
  • Donate humanitarian aid
  • Organization in Kharkov, advocating for women’s and LGBTQ+ rights; Ukrainian/English.
  • Fundraiser for everything that is in short supply and can save or help soldiers of the AFU (including our friends at the front), and soldiers of the TDF.
  • Fundraiser for the National Academy of Science Safe Passage Fund, in support of Ukrainian scientists forced to leave Ukraine.
  • Fundraiser organised by the World Food Programme, a long-established humanitarian organisation, to supply urgently needed essential goods to children and families impacted by the conflict in Ukraine and its neighbouring countries.
  • Support the Food for Life initiative feeding the hungry in Ukraine
  • Fundraising for Ukranian women who have been raped (the website can be viewed in Russian, Belorussian, English, Dutch, and throgh google Translate).Contact: Facebook, Telegram, Instagraz
  • ReSew: feminist cooperative in Kiev has been transformed into a shelter that provides humanitarrian help in the area. Donations can be submitted through Patreon.  
  • ZBOKU: Queer support activist initiative has set up a bomb shelter in their library. The team is based in Kiev and helps raise funds for charities and initiatives that help evacuate vulnerable groups. Initiative’s Patreon
  • Activist initiative ERGO Network helps the Roma community get access to humanitarian aid in Ukraine. Fundraiser
  • Kharkiv Feminist initiative BILKIS provides supplies and evacuation assistance to mothers with children. Donation details: the initiative's Facebook account.
  • Support the armed forces: Kyiv School of Economics
  • Support the armed forces: public fundraising account
  • Support the armed forces: Phoenix Wings
  • Army’s medical needs: Leleca Foundation
  • Support Hospitallers Paramedics Battalion 
  • Support refugees: public fundraising account and information
  • Support refugees: public cryptocurrency account
  • Support children: charitable foundation Kryla Nadiyi
  • UN fundraiser: Ukraine Humanitarian Fund From United Nations
  • Canadian government matches donations to Canadian Red Cross
  • Help for teachers from Mariupol: website (in Ukrainian)
  • Fundraising to provide food packages to those in need in Kyiv: Instagram post with donation transfer details and details about this volunteer initiative.  
  • Fundraising for a volunteer project that sends humanitarian aid to people and animals in the Ukrainian villages on the border with Russia. Bank details in the Instagram account (in Russian).

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Help to animals

  • Fundraising in support of animal welfare needs at “XII Month” Zoo. See here for donation transfer details and other information.
  • Help the Zoo in Mykolaiv by buying admission tickets on its website.           
  • Zoo in Kyiv raising funds, see the website for donation transfer details. You also can support the zoo by buying admission tickets here.  
  • Odesa Zoo is looking for donations to support animals’ needs, see here for donation transfer details.
  • Support Kharkiv Zoo via City24 system, link
  • Kharkiv dolphinariums is raising funds to support animals’ needs. See the website for donation details.
  • Rehabilitation centre for predators in Zaporizhia Oblast is raising donations. See Instagram page for donation transfer details.
  • Fundraising in support of Biosphere reserve «Askania-Nova». See website for donation transfer details.
  • Animal shelter «Domivka» is raising donations to support their animals. See shelter’sInstagram post for donation transfer details.
  • Veterinary surgeons Leonid and Valentina Stoyanovs’ are raising donations to support animals in Ukraine. Seewebsite for donation transfer details.
  • «ZooPatrul» project is raising funds to save animals in Kyiv and Kyiv Oblast. To find contact details, see project’s pages in Facebook and Instagram.
  • Kyiv BioPark «Gold Fazan» is raising funds on itswebsite.
  • Ecopark «Feldman Ecopark» is raising funds for evacuation and food support of their animals on thewebsite.
  • UAnimals organization is raising funds to support animals during the war in Ukraine. See website for donation transfer details.
  • Charitable association «Plushka» is saving animals abandoned because of war. To support, see theInstagram page for donation transfer details.

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Polish Charities

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Humanitarian Aid

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Volunteering

  • Survey from Global Nurrion Cluster to collect a database of individuals and organizations that help pregnant and breastfeeding mothers.
  • Information for anyone who wants to volunteer in Poland (call to find out where help is needed most right now): +48 477 21 75 75. 
  • UkraineNow: a volunteer group assisting refugees (UA)
  • Blood Drives for Ukraine in Poland. Donors must speak Polish (no interpretors allowed) in order to provide informed consent and answer the doctor’s questions about your medical history. 
  • PROBONO.BY Information on initiatives helping impacted people
  • Up-to-date news on PROBONO.BY
  • Poland:how to help Ukraine. Lots of information.
  • Help pack, load, and sort humanitarian aid (Munich)
  • Drivers offering transportation from the Polish border 
  • Google form for volunteers from the Lower Silesian Voivodeship (Poland, organisation HQ in Wrocław); Polish/ English/ Ukrainian.
  • If you are a psychologist who can offer free support for children impacted by the war in Ukraine, download the NIF app to add your contact information.
  • Google form for volunteers in Tbilisi, Georgia (fill it out, if you’re able to help in Tbilisi, e.g. offer transportation from the airport, housing, humanitarian aid, etc.)
  • Psychologists can volunteer via «Tell Me», an online platform for free psychological help
  • Project for Ukrainian refugees «Russians for Ukraine» is looking for volunteers in Poland:application form.
  • Telegram-bot for the selection of volunteers for the Russian project «Feminist Anti-war Resistance» [Telegram source].
  • Telegram Channel with volunteer initiatives supporting Ukraine and Armenia.
  • A guide to how you should provide psychological support to refugees and eyewitnesses of warfare: website (in Russian)
  • Emigration for Action in Tbilisi needs volunteers: here’s the form.

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Offer Housing

  • Register on icanhelp.host
  • to provide housing for refugees and offer someone temporary shelter
  • Offer help or find help in Poland here (housing, work, healthcare, support for animals, etc)
  • Offer help with housing, transportation, work, etc. in Poland in this Facebook group and also here, and here.
  • Offer housing and ask for housing
  • Information from the Polish government for foreigners in Poland, where you can offer help or ask for help.
  • Offer to house your apartment for free on Airbnb
  • Offer or request housing, work, transportation, humanitarian aid HERE
  • “My home is your home” - offer or search for housing - here.
  • European families offering temporary free housing. 
  • Instagram post collecting contact information for those who can help Ukrainians in different countries. Housing, food, legal assistance or coordination.
  • Offer overnight shelter through the “#Unterkunft Ukraine” charity alliance (mostly in Germany).
  • Private website with accommodation offers around the world. You can post your offer, but registration needed: first and last name, email, languages you speak (site languages: Ukrainian, Russian, English, Polish, German, Hungarian, Slovenian, Lithuanian, Romanian, Spanish, French, Italian, Danish)

Help in Ukraine

Updated 5 days 21 hours ago

Become a donor(DonorUA) 

Donate blood - blood drive locations in Kiev.

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Humanitarian Aid

Ivano-Frankivsk - collection site for humanitarian aid, located at the passenger carriage depot. Contact: +38(067)949-31-97.

Lutsk - collection site for humanitarian cargo, located in the train station’s luggage area. Contact: +38(063)618-91-95; +38(050)438-69-14.

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Volunteering

A guide to how you should provide psychological support to refugees and eyewitnesses of warfare: website (in Russian)

Survey from Global Nurrion Cluster to collect a database of individuals and organizations that help pregnant and breastfeeding mothers.

Register as a volunteer- Ukrainian Volunteer Service

Ukrainian Volunteer Service’s Telegram channel

Do you want to list or find your city’s channel? Click here: @VolunteersHotlineBot.

Volunteer Program “Obrazovatel'nyj Most” (or “Educational Bridge”): sign up to provide educational assistance to Ukrainian students online in the Facebook group.

Kyiv:

  • To help cook food for the free food delivery initiative Baffod, contact them in Telegram.

 Lviv: 

  • Initiative “Marsh Zhinok” is looking for volunteers. Contact them through Instagram.
  • FemWorkshop is looking for volunteers to support elderly women. Contact them through Instagram.

Mariupol:

  • Volunteer to find and evacuate people here, here, here, and here (Instagram). 
  • Bratskoe Serdse volunteers help evacuate people. Contact them through chat and Instagram

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Offer Housing

Icanhelp.host lists available housing for refugees – find housing or offer temporary shelter.

Prykhystok - useful information.

Education and work

Education and academic opportunities

Updated 4 days 4 hours ago

Universities and Scholarships:

  • A map of universities offering Ukrainian scientists and/or students study, work, and research opportunities
  • Scholarships for academics and artists: if you study/work on the humanities or arts in Ukraine, Russia, or Belarus, many universities have compiled “Scholars at Risk” and “Artists at Risk” lists to expedite job/student applications and visas. Contact:
  • Israeli Universities offering study opportunities (coursework in English) and other support for Ukrainian students:
    • Ben Gurion University of the Negev, bliat@bgu.ac.il
    • Hebrew University of Jerusalem, janet@savion.huji.ac.il
    • University of Haifa (for women in science who have children), hcges@univ.haifa.ac.il
    • Bar-Ilan University, intl.info@biu.ac.il
  • Support programme for refugees at LMU in Munich (Germany)
  • Volunteers from the Italian Institute for Technology have offered to help people fleeing Ukraine with finding graduate study programmes. Contact:divine_entropy,sofiia_pyshnieva
  • Scholarship programme for students
  • University of Massachusetts Amherst offers offers 3-year, sponsored Master’s programmes in theatre stage and lighting design (aklepikov@umass.edu - contact for details)
  • Columbia University scholarship for student refugees
  • Support for artists and curators from Ukraine, Belarus, and Russia. 
  • Scholarships for researchers and artists who have remained in Ukraine or moved because of the war; accepting donations and applications for help
  • Scholarships for scientists who have fled Ukraine because of the war, as well as for those who entered Ukraine for a short time and are now unable to return home
  • Resources for scholars in danger, including an updating list of open positions for scientists and students from Ukraine, Russia, and Belarus.
  • Hans Koschnick 1-month special scholarship for researchers at risk from Ukraine and researchers from Russia and Belarus. 
  • The Central European University in Budapest is offering scholarships for Ukrainians (for more information, open the website and go to "Safe harbor for Ukrainian students")
  • Ukrainian students and researchers can count on University of Zurich’s support
  • Scientists and students from Ukraine can apply for scholarships in Haifa (Israel)
  • Support programme for Ukrainian students and doctoral candidates
  • Programme for students from Ukraine at Tel Aviv University
  • A list of verified Scholars at Risk scholarships and organisations, helping students from Ukraine with study opportunities, visas, housing ,etc. 
  • Backpack: a website for academic mobility from the University of California
  • Scholarships and student aid at Charles University in the Czech Republic
  • Housing and financial aid from Masaryk University in the Czech Republic
  • Support for Ukrainian students at the University of West Bohemia in Pilsen, Czech Republic
  • NAWA: Polish government agency for student exchange programmes 
  • A list of resources for Ukrainian students and scientists on finding academic positions, housing, etc. in many countries worldwide
  • A list of European and international universities offering scholarships for students and scientists
  • The Free University of Brussels provides emergency assistance to students, teachers, academics and administrative staff from Ukraine, Russia and Belarus whose studies or work activities have been interrupted due to the war in Ukraine
  • A closed Facebook group that collects information about scholarships provided to Ukrainians, as well as opportunities to continue education at all levels around the world (language: English, Russian)
  • Website with a list of initiatives to support veterinary students from Ukraine in the EU countries: admission and continuation of education in the specialty, internships
  • The University of Pennsylvania provides scholarships for graduate students from Ukraine.
  • Miami Herbert Business School provides two scholarships to graduates of Ukrainian universities: for a full-time MBA program and for a specialized master's program. Communication - Cecilia Sanchez (csanchez@miami.edu).
  • Tbilisi Ilya State University has opened applications for free education of Ukrainian students in the following programs: - Bachelor of Civil Engineering; - Master's program in appliedр genetics. Training is conducted in English. University website (languages: English, Georgian).
  • List of scholarship opportunities for Ukrainians in the United States.
  • The Central European University (CEU) has launched a free Invisible University program for Ukrainian students. The program allows undergraduate, graduate and PhD students to take courses online with credits. Any student studying at the Ukrainian University in 2021-22 can join the program. Teaching languages - English and Ukrainian.

Grants: 

  • Emergency Grant for people in the creative industry in Ukraine. 
  • Grants, placements, awards in the Humanities and Social Studies (FB private group) 
  • Polish Grant to organizations providing assistance to Ukrainians and those who are affected by the war. 
  • Polish Grant to organizations helping Ukrainians (exclusively to those in Poland) 
  • Grant for Scientists from Ukraine, Belarus, and Russia (primarily to Ukrainian Scholars)
  • Telegram-channel "Dear Colleagues" for students and scientists - internally displaced persons from Ukraine, Belarus and Russia: information about grants and scholarships.

For Scholars and Research Scientists: 

  • List of Labs in many countries that are employing Ukrainian scientists.
  • Israeli Universities are accepting research scientists (any gender, 60+), Weizmann Institute of Science 
  • Contact for ornithologists from Ukraine, Belarus, and Russia coordinating support to the scientists in ornithology. kontakt22@do-g.de ; See here for details.
  • Organizations assisting scholars globally: Scholars at Risk andScholars Rescue Found
  • Resources for helping scholars from Ukraine (ASEEES)
  • A resource helping scholars from Ukraine (Memory Studies Association)
  • Swiss National Science Foundation helps Ukrainian Scientists
  • Gerda Henkel Foundation, Germany, provides support for researchers from Ukraine.
  • List of Initiatives by the individual institutes and agencies supporting Ukrainian Astronomy and Physics scientists and students.
  • The Institute for East European Studies of Freie Universität Berlin announces bridging fellowships for scholars at risk from Ukraine, Belarus, and Russia.
  • List of global research groups that offer placement at all levels (visitors, postdocs, students). Google form for those who can offer any placement for displaced Ukrainian scientists.
  • Harvard University scholarship. “Scholars at Risk” Program received emergency funds to support 5 Ukrainian scientists. Contact  Jane Unrue, Program Director.
  • The Institute of Theoretical Physics, Charles University in Prague offers help to the Ukrainian scientists. Contacts: Pavel Krtouš,Oldřich Semerák, David Heyrovský.
  • The Institute for East European Studies of Freie Universität Berlin launched a scholarship program for scientists from Ukraine, Belarus and Russia. Information in Russian here (LiveBerlin, official Instagram page). Freie Universität Berlin site where you can submit your application, obtain information and contacts for the program in English.
  • List of opportunities for academic assistance to Ukrainian scientists and students in Germany.
  • Site of National Academic Contact Center for Ukraine in Germany, with information about support programs for students and scientists
  • Job offers by country for Ukrainian scientists from the European Research council
  • The Faculty of Philology of the University of Leipzig has launched an internship program to support researchers who have fled Ukraine.

Miscellaneous:

  • Online course on applying to arts programmes at European universities (information on submitting applications, assembling portfolios, writing the personal statement). *Access may end soon. Course author.
  • Resources and support for African students in Ukraine
  • A list of scholarships and residencies for students, scientists, artists, journalists, lawyers, and activists at risk (updated by the University of New Europe since March 4th, 2022).
  • Centrum Współpracy Młodzieży is seeking people from Ukraine and Belarus ages 18-31 to join the European Solidarity Corps and support Ukrainian refugees. The Corps provides housing, food, monthly allowance, transportation, and health insurance for its members. Contact: joanna.pytel@cwm.org.pl, +4858 620 24 80
  • German lessons for Ukrainians
  • A list of free resources and courses (foreign languages, IT, design, marketing, online education platforms)
  • Coursera for Ukraine Initiative free course access for Ukrainian students
  • Genius Space online education platform offers Ukrainians the opportunity to take specialized paid courses for free
  • Platform with online and offline Czech language courses
  • Volunteer project for free education in a variety of languages for people with an urgent need
  • Form for enrollment in free English language classes for Ukrainian refugees from the Samantha Smith’s Group volunteer team (website)
  • Volunteer teachers from US universities on the Tutoring Without Borders website help to find free online tutors in academic subjects for citizens of Ukraine.
  • Volunteer project Common for free learning of foreign languages. Website in Ukrainian, Russian, English.
  • The University of the People has made all online courses free for Ukrainian students whose universities have closed. Scholarships are also offered to Ukrainians. Application, contact mail: prathiksha@uopeople.edu.

Employment

Updated 1 month 14 days 2 hours ago

Looking for a job (General)

Updated 16 days 1 hour ago
  • Sites/Platforms:
    • Jooble - work for Ukrainians abroad. Their telegram channel
    • Jobs4ukraine - help Ukrainians quickly find a job.
    • The project Hire for Ukraine helps Ukrainians who have lost their jobs and income due to the war. If you have been affected and are looking for a new job, please create your profile on the site. It will be sent to companies and recruiters in America, Europe, and other regions.
    • UA Talents is an employment platform for Ukrainians in the EU.
    • Imagine - job search platform After registration, a volunteer is matched to you, your profile is shared on the website and with recruiting partners
    • Job in Lithuania (+ their Instagram)
    • Various resources and initiatives for Ukrainians (Female Founders)
    • Sokolroom.com - look for vacancies, post your resume, get a temporary job (offers in various countries)
    • Dopomoga Moldova (you need to go to the "Jobs" section)
    • Quarteera, an association of Russian-speaking LGBTQ+ people in Germany, offers jobs to law students, knowledge of Russian is required, knowledge of Ukrainian and English will be a plus on everyday and simple legal issues about migration, integration and other topics)
    • Website from the ВзаємоДия platform - jobs by countries, specialties (Poland, Moldova, the Netherlands, is being updated)
    • Job vacancies in Ukraine (GRC.UA), their telegram channel
    • Job aid for Ukrainian refugees - a site to help find a job with job offers for Ukrainians (in Ukrainian and English)
    • English-language site Jobs for Ukraine with vacancies for Ukrainians from all over the world
    • The Female Factor is a recruitment agency that provides vacancies for people affected by the war in Ukraine (website in English)
    • Bestjobs - a site with many job offers for Ukrainians (in English, Romanian and Hungarian)
    • Employ Ukraine - site to both remote and in-person jobs for displaced Ukrainians
    • Happy Monday - job site for Ukrainians (remotely and in the EU)
    • Freelance job search sites in English: here and here
    • Vets for Ukraine - assistance with finding work and housing for veterinarians from Ukraine in EU countries: contacts by country are collected on the website (languages: English, Ukrainian)
    • Resources with vacancies for Ukrainians: job search sites, vacancies for lawyers, vacancies in the UK, IT vacancies, Telegram channels and more. Page in English with partial translation into Ukrainian
  • Telegram channels:
  • Instagram:
    • Jobs in Berlin - under this post you can write a job search or job request.
    • A collection of vacancies for refugees from Ukraine in current Instagram stories.
    • Remote work for teachers (online school): communication contact (Instagram)
    • Jobs in the Netherlands (Instagram) - bartenders, waiters, barista, IT-specialists
    • Jobs in Europe (link to Instagram post) - IT, BSP Engineer, Camera Engineer, pharmacists, chemists, biologists, academics, chefs, manicure/pedicure masters, communication, marketing, social media, graphic design, external relations, creatives, financial assistant, digital marketing manager/coordinator, digital sales manager, photographers.
  • Google Sheets/Google Forms:
    • Job offers (google spreadsheet)
    • Google form with remote jobs - tech jobs, marketing, sales/business development, legal/finance, HR, product manager, teaching, and more.
  • Facebook:

In Poland

Updated 16 days 3 hours ago
  • Journalism:
  • Recommendations on how to look for a job in Poland:
    • You can use the Central Job Database on your own without visiting «Urząd pracy». A special ePraca mobile application (Android and iOS) is also available for searching.
    • Also many retail chains offer jobs, for example, Makro Cash & Carry, Polomarket, Żabka, Lidl and Biedronka.
    • They are actively looking for translators: such announcements were posted by «Nasz Wybór» and the Ukrainian House, as well as Centrum Nauki Kopernik and the Warsaw City Hall - for the Warsaw City Contact Center 19115.
    • You can also look for job on the State Employment Service Portal. They provide information about the labor market and advice for those who are looking for a job. A section is available for foreigners, who wish to legally work in Poland. The portal is available in Ukrainian.
    • The site pracuj.pl has a list of jobs for refugees from Ukraine. There you will find all vacancies in which employers indicated that they are open for employment of Ukrainian citizens.
    • Many other services may not have such special marks for Ukrainians, but you should still look for offers for them by entering keywords: for example, “język ukraiński” or “work” in Cyrillic. For example, on olx.pl, praca.pl, pl.jooble.org
    • Also in Warsaw there is a large shortage of wareho